Remove solutions interpretation
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Embracing Strategic Business Outcomes in Digital CX: A New Benchmark for Success in CXM Service Delivery | Blog

Everest Group

Delve into this blog to explore the advantages and potential hurdles of adopting a strategic business outcome in CXM. The revolutionary integration of digital CX solutions is significantly transforming customer experience service delivery.

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Sailing Through Tech Talent Market Turbulence: Optimize and Fortify the Talent Supply Chain for Superior Talent Readiness | Blog

Everest Group

In this blog, we’ll delve into the findings of the Talent Readiness for Next-generation IT Services PEAK Matrix® report and highlight best-in-class talent management and development practices adopted by service providers to stay ahead.

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The Current Importance of Bilateral Interpretation

Akorbi

Bilateral interpretation occurs between people who speak two different languages. An interpreter who speaks both languages listens to one party speak and then translates the message into the other speaker’s native language. . History of Bilateral Interpretation. When is Bilateral Interpretation Used?

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Bilingual Customer Support: Where Live Agents and AI Coincide

Blue Ocean

And how do offshore solutions, interpreters, and texting play a role? The Impact of Bilingual Support on the Customer Experience When a bilingual solution is offered to the customer, companies quickly find that quality scores increase accordingly. But what mix of live agents versus AI is best for your business?

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Simultaneous vs Consecutive Interpretation: Understanding Important Differences

Akorbi

When looking for interpretation services, it is essential to understand precisely what you need. The two main types of interpretation are simultaneous interpretation and consecutive interpretation. Simultaneous Interpretation. This often happens at large events or when interpreting to larger crowds.

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5 Trends to Look Out for in the Banking Business

Redial

Is no news that the banking and finance industry ae facing some constant needs to adapt and continue to offer modern solutions. Join us on this blog to discuss five key trends setting the terms. Thank you for reading another blog from Redialer’s Insights, if you want to learn more: click here. And will continue to do it.

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Networks unchained: the shift toward intent-based autonomous operations

IBM Services

To succeed in the modern era, CSPs need versatile teams, including data scientists for data interpretation and operations, software developers for automation through vendor application programming interfaces (API) and service assurance engineers for designing closed loops to ensure service reliability. Want to learn more?