Everest Group

JANUARY 17, 2023

In this blog, we’ll focus on the application development capabilities. Inputs from these sources were used in conjunction with our existing low-code research and ongoing conversations with ecosystem players to inform the final review across the below assessment dimensions. Source: Everest Group. Pre-built templates.

Research 52

Research Collaborations Sourcing Design 52

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 72

Cybersecurity Analytics Managed Services Out-Tasking 72

Everest Group

JANUARY 4, 2023

To learn about the benefits of a business outcome model for enterprises and service providers, the requirements to get started, and common pitfalls, read on. Enterprises can hold service providers to outcomes beyond service quality and operational cost reduction.

BPO 52

BPO Outsourcing Labor Costs Advisory 52

Everest Group

JANUARY 16, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Retail 69

Retail E-Commerce Service Sourcing 69

Everest Group

FEBRUARY 23, 2023

In addition to being a source of high-quality, sustainable customer data, let’s explore how communities also can help brands in several other enticing ways.

Service 52

Service Co-Sourcing Marketing Out-Tasking 52

Everest Group

MAY 8, 2023

Deborah Kops Managing Principal, Sourcing Change Executive Advisor, Everest Group Is it a normal silly season? Or is it a symptom of the times? Business dynamism is at an all-time high, compelling smart GBS organizations to go into continuous change mode. The GBS model must be stable and accepted by key stakeholders.

Jobbing 52

Jobbing Flexibility Research Management 52

Everest Group

MARCH 23, 2022

Eastern Europe, which forms the immediate vicinity of Ukraine, is a major hub for delivering a plethora of customer experience management services for end-users both within and outside this region. Let’s take a look at the potential impacts to CXM outsourcing and alternative locations for CXM services.

Managed Services 52

Managed Services Outsourcing Management Service 52

Everest Group

SEPTEMBER 29, 2021

RFP versus sole-sourced deals : First, there is nothing wrong with a sole-sourced deal. Buyer persona : The sourcing team can impact the negotiations in ways enterprises often can’t fathom. While paying less in low or underperforming sectors is not guaranteed, clear trends point to this practice.

Outsourcing 52

Outsourcing E-Commerce Service Advisory 52

Sourcing Captain

SEPTEMBER 9, 2021

Having a professional project manager onboard become extremely important when your procurement project is fairly large and when you are sourcing form another country where you don’t have any local presence. Project management begins as soon as a project is conceptualized. Importance of Procurement Project Management.

Management 130

Management Sourcing Research Managed Services 130

Everest Group

DECEMBER 1, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Cybersecurity 64

Cybersecurity Manufacturing Healthcare Regulations 64

Everest Group

MAY 28, 2024

EXPLORE Service Provider Compass Everest Group’s Service Provider Compass is a complimentary report designed to help sourcing leaders get an outside-in view of service providers’ market positions in key delivery locations. The first report focuses on IT-ADM and CXM services delivery from Mexico.

Retail 52

Retail Healthcare Right-Sizing Research 52

Everest Group

MAY 28, 2024

EXPLORE Service Provider Compass Everest Group’s Service Provider Compass is a complimentary report designed to help sourcing leaders get an outside-in view of service providers’ market positions in key delivery locations. The first report focuses on IT-ADM and CXM services delivery from Mexico.

Retail 52

Retail Healthcare Right-Sizing Research 52

Everest Group

NOVEMBER 30, 2023

The study will enable buyers to choose best-fit providers based on their sourcing considerations, while providers will be able to benchmark their performance against the competition. Learn More What is the PEAK Matrix®?

Management 64

Management Healthcare Sourcing Flexibility 64

Everest Group

SEPTEMBER 21, 2021

Pfizer, which sources 280 different materials from 19 countries for its mRNA vaccine, expressed its apprehensions in fulfilling supply commitments amidst future threats from increasing market competition as the voices for waiving IP protections grew stronger. citing the volatile availability of human and material resources.

Outsourcing 52

Outsourcing Manufacturing Out-Tasking Administrative 52

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Everest Group

NOVEMBER 30, 2022

Top Wealth Management Products The wealth management industry has massively changed in the past few years due to the democratization of wealth management services, generational wealth transfer, rise of unconventional asset classes, and increased demand for hyper-personalized services. Our Thinking. Learn More.

Management 52

Management Advisory Managed Services Marketing 52

Everest Group

JULY 27, 2023

This situation created an opportunity for providers of contingent talent and strategic solutions to address the talent gap by investing in various areas, including technology-driven solutions, managed services, learning and upskilling programs, and fostering DEI.

Engineering 52

Engineering Retail Outsourcing Banking 52

IBM Services

APRIL 5, 2024

These repositories can draw from a multitude of sources. By using these sources, organizations can apply HPC and AI to the same challenges, enabling them to generate deeper, more valuable insights that drive innovation faster. AI-guided HPC applies AI to streamline simulations, known as intelligent simulation.

Manufacturing 69

Manufacturing Design Efficiency Sourcing 69

IBM Services

MAY 12, 2023

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services. Currently, data centers are a significant source of organizations’ energy usage and carbon emissions.

Right-Sizing 78

Right-Sizing Managed Services Design Accounting 78

Everest Group

AUGUST 3, 2022

Given such rapid fluctuations in the market, staffing firms must navigate various challenges to sustain their growth trajectory, including: Rise of alternate sourcing channels: As contingent talent gains hold, enterprises are increasing investments in advanced contingent workforce management solutions and alternate sourcing channels.

Healthcare 52

Healthcare Pharmaceuticals Managed Services Advisory 52

Hyland

SEPTEMBER 16, 2022

Open source for the win. A famous developer of open source software for enterprise IT has been unlocking the potential of its Alfresco platform since 2008. Linux and Hyland: Partnering for open source success. Managed services and its impact on your digital transformation plans.

Banking 105

Banking Healthcare Collaborations Sourcing 105

Everest Group

SEPTEMBER 28, 2023

Technology played a pivotal role as digital platforms and tools streamlined operations, improved candidate sourcing, and enhanced workforce management. Their initiatives included targeted outreach, inclusive job descriptions, unbiased screening, and collaboration with Diversity, Equity, and Inclusion (DEI) organizations.

Human Resources 64

Human Resources Streamline Operations Marketing Engineering 64

Premier BPO

JUNE 7, 2024

To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

Outsourcing 97

Outsourcing Co-Sourcing BPO Operational Costs 97

Perficient Digital Transformation

FEBRUARY 10, 2023

These cloud computing web services provide distributed computing processing capacity and software tools via AWS server farms. This blog will demonstrate how to use the Data Migration Service to move data from Amazon RDS PostgreSQL to Amazon Redshift. The source endpoint must be created in the same manner as above.

Service 64

Service Out-Tasking Sourcing Engineering 64

Everest Group

AUGUST 31, 2022

How the Russia-Ukraine Crisis Can Impact Customer Experience Management Services and Alternative Locations to Consider for CXM Outsourcing. How the Russia-Ukraine Crisis Can Impact Customer Experience Management Services and Alternative Locations to Consider for CXM Outsourcing. Our Thinking. Learn More. Learn More.

Management 52

Management Service Marketing Analytics 52

3Pillar Global

MAY 3, 2024

Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted. Source: Mercer – [link] They’ve already largely shifted to self-funded plans, bearing risk to lower total spend. Source: McKinsey – [link] Regional payers achieved success with fully-insured products.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

IBM Services

NOVEMBER 15, 2023

Watsonx gives organizations the ability to refine foundation models with their own domain-specific data to gain competitive advantage and ensure factual grounding to external sources of knowledge. The most common use cases from partners often combine several of these AI tasks.

Co-Sourcing 90

Co-Sourcing Supply Chain Management Engineering Sales 90

Everest Group

MAY 27, 2022

In seeking proposals for services, no perfect model exists for finding the best solution and balancing cost, quality, and risk. The sourcing approach always relies heavily on the skill and experience of the specialists delivering the activity. Examples of outsourced services well-suited for auctions.

Outsourcing 52

Outsourcing Sourcing Strategic Sourcing Flexibility 52

Hyland

JULY 19, 2022

Learn about opportunities to benefit from Hyland managed services . Explore how you can apply leading-edge tech approaches, including intelligent automation, low code and open source. > appeared first on The Hyland Blog. CommunityLIVE is a full week of new ideas and professional growth. Now’s the time!

Cybersecurity 145

Cybersecurity Automation Flexibility Collaborations 145

Everest Group

NOVEMBER 10, 2023

In this report, we deliver: Everest Group’s PEAK Matrix® evaluation of 24 process orchestration technology providers and their categorization as Leaders, Major Contenders, and Aspirants An overview of process orchestration products and different applications The competitive landscape of the process orchestration technology provider market Key process (..)

Payroll 64

Payroll Insurance Finance Outsourcing 64

Obobo

DECEMBER 13, 2022

Now that we have a general understanding of risk management, let’s talk about third party risk management (TPRM). TPRM is the process of identifying and managing risks that come from outside sources, such as suppliers, contractors, and other partners. What is Third Park Risk Management? Conclusion.

Risk Management 52

Risk Management Risk Management Management Insurance 52

Perficient Digital Transformation

JANUARY 23, 2023

Amazon OpenSearch Service By Dhaval Ghonge Amazon Connect offers OpenSearch as a service that can be used in a contact center to build reporting dashboards that supervisors can use to review agent activity and availability, agent performance and status, inbound and outbound calls, SMS, chats, and much more.

Service 64

Service Analytics Out-Tasking Engineering 64

IBM Business Partners

MAY 17, 2024

It identifies the technologies and internal knowledge that an organization has, how suited its culture is to embrace managed services, the experience of its DevOps team, the initiatives it can begin to migrate to cloud and more. According to Deloitte, 87% of cloud leaders embrace cloud-native development.

Efficiency 96

Efficiency Automation Right-Sizing Government 96

IBM Services

NOVEMBER 30, 2023

Talent acquisition refers to the ongoing strategy and process an organization and its HR department uses to source, attract, evaluate, hire and retain the highly-qualified new employees it needs to grow. Leverage targeted sourcing A diverse range of sourcing channels can effectively connect with a wider pool of potential candidates.

Jobbing 66

Jobbing Sourcing Analytics Management 66

Obobo

DECEMBER 13, 2022

Now that we have a general understanding of risk management, let’s talk about third party risk management (TPRM). TPRM is the process of identifying and managing risks that come from outside sources, such as suppliers, contractors, and other partners. What is Third Party Risk Management? Conclusion.

Risk Management 40

Risk Management Risk Management Management Insurance 40

IBM Business Partners

JUNE 2, 2023

The approach leverages IBM’s zOS connectors , allowing us to shift the focus from application to data, move mainframe data in mainframe format into cloud storage (with near real-time, bidirectional data sync), and leverage new and modern cloud data management services.

Co-Sourcing 80

Co-Sourcing Automation Flexibility Collaborations 80

Capgemini

AUGUST 23, 2021

A company’s own employees are a potential valuable source of innovation – and you can get them engaged through issuing challenges, gamification initiatives, offering rewards, and giving recognition. I will take up this subject in a coming blog post. ADMnext – a source of innovation.

Government 52

Government Sourcing Marketing Management 52