IBM Services

FEBRUARY 12, 2024

For software solutions, they can get access immediately and often in a seamless experience. They could more directly influence customer loyalty beyond the quality and price of their solutions. An evolution of customer experience (CX) was to be expected. Brand loyalty, already on the wane, became even weaker due to the pandemic.

E-Commerce 100

E-Commerce Retail Manufacturing Analytics 100

IBM Services

FEBRUARY 29, 2024

In the fast-paced digital age, business professionals constantly seek innovative ways to streamline processes, enhance productivity and drive growth. Today’s professionals, regardless of their fields, must fluently use advanced artificial intelligence (AI) tools.

Robotics Process Automation 54

Robotics Process Automation Automation Collaborations Efficiency 54

Zinnov

DECEMBER 15, 2023

Generative AI has moved beyond buzzword status to become a real game-changer across industries. Powered by advancements in Natural Language Processing (NLP) , these AI models can generate new data, content, code, and more with little explicit human input. Take creative fields for instance. The applications span across sectors.

Pharmaceuticals 52

Pharmaceuticals Call Center Automation Marketing 52

Zinnov

DECEMBER 15, 2023

Generative AI has moved beyond buzzword status to become a real game-changer across industries. Powered by advancements in Natural Language Processing (NLP) , these AI models can generate new data, content, code, and more with little explicit human input. Take creative fields for instance. The applications span across sectors.

Pharmaceuticals 52

Pharmaceuticals Call Center Automation Marketing 52

IBM Services

JANUARY 15, 2024

Two critical elements driving this digital transformation are data and artificial intelligence (AI). AI plays a pivotal role in unlocking value from data and gaining deeper insights into the extensive information that governments collect to serve their citizens.

Government 68

Government Research Regulations Efficiency 68

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

Data Entry 103

Data Entry Right-Sizing Robotics Process Automation Automation 103

Zinnov

FEBRUARY 27, 2024

Entire value chains are being automated without human intervention. Despite their automated nature, these workflows involve human oversight to monitor and ensure the system functions as intended. This human involvement is crucial in case of newer or more complex situations. Intelligent Automation 2.0 Intelligent Automation 2.0

Efficiency 52

Efficiency Robotics Process Automation Automation Banking 52

31 West

SEPTEMBER 15, 2022

By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. What is the MSP Profile for the Present Age? The global managed services market is projected to grow from $243.33 billion in 2021 to $557.10

Managed Services 130

Managed Services Management Service Administrative 130

Simplr

JUNE 14, 2023

One area that has gained significant attention is the integration of automation solutions powered by large language models (LLMs) like ChatGPT. In this day and age of rapidly released new technological advances, traditional BPOs are playing catch-up when it comes to leveraging the full potential of generative AI.

BPO 52

BPO Automation Call Center Customer Service 52

Simplr

JUNE 14, 2023

One area that has gained significant attention is the integration of automation solutions powered by large language models (LLMs) like ChatGPT. In this day and age of rapidly released new technological advances, traditional BPOs are playing catch-up when it comes to leveraging the full potential of generative AI.

BPO 52

BPO Automation Call Center Customer Service 52

IBM Business Partners

JULY 12, 2023

In less than a year, we’ve gone from the “run your business and apply AI to help” paradigm to a reality where enterprises in every industry are navigating how to embed AI into the fabric of their strategies. Generative AI based on foundation models has brought us to this inflection point.

Government 57

Government Out-Tasking Call Center Sourcing 57

Everest Group

JANUARY 11, 2022

Design has seized the spotlight in the software development lifecycle, making this an exciting time for enterprises to choose modern tools that spark cross-functional collaboration and creativity to create human-centric products. But what capabilities should you look for in selecting from these new offerings?

Design 52

Design Collaborations Analytics Software 52

Zinnov

APRIL 16, 2024

Generative AI has been the talk of the town for a long time now, and it’s no surprise that the buzz hasn’t died down. They’re beginning to explore how they can tap into the power of Generative AI to transform the way they work, particularly in the world of Software Engineering.

Engineering 59

Engineering Software Out-Tasking Banking 59

IBM Services

FEBRUARY 12, 2024

Get the ‘AI for Customer Service’ guidebook Trend 1: Sustainability for customer satisfaction A new generation of consumers creates a need for new approaches to customer relationships. A brand needs to implement sustainability as part of its identity to better connect with this new age of consumers. We’re #2.”

E-Commerce 75

E-Commerce Customer Support Design Marketing 75

IBM Services

FEBRUARY 13, 2024

In this age of supply chain disruptions that hold the power to upend entire industries, strength and resilience across the entire value chain is no longer a nice-to-have—it’s a survival tactic. Blockchain-based solutions can be leveraged to build a trusted ecosystem of suppliers and partners.

Strategic Sourcing 84

Strategic Sourcing Sourcing Supply Chain Management Inventory Management 84

Zinnov

MAY 30, 2023

What does the Oracle of Delphi and Generative AI have in common? Just as the Oracle was known for her prophetic abilities and wise counsel, Generative AI , with its ability to analyze vast amounts of data and make predictions, is the modern-day Oracle. But the term “Generative AI” wasn’t introduced until 2014.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Everest Group

DECEMBER 2, 2021

The unique aspects that make one person different from another person is diversity, whether it’s gender, ethnicity, physical ability, age, national origin, socioeconomic background, religion, or a combination of any of those aspects (known as intersectionality). What do these terms mean? Why should we pay attention?

Impact Sourcing 52

Impact Sourcing BPO Sourcing Business Process Outsourcing 52

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

DECEMBER 14, 2022

Automating business processes, harnessing AI & ML to detect potential risks associated with data and security, and analytics to understand customer behavior to enable faster decision-making are some such opportunities. During a business disruption or an economic downturn, there are always discussions about how to survive the crisis.

Automation 95

Automation Analytics Sales Collaborations 95

Vilmate

JANUARY 11, 2024

The year 2023 brought us a lot of exciting developments in the field of information technology. We went through a bit of a scare about a crisis in the IT world, but at the same time, we saw some fantastic progress in artificial intelligence. Overall, the IT industry had a busy year and continued to grow. IT has become a big part of our lives.

Cybersecurity 52

Cybersecurity Healthcare Analytics Design 52

Zinnov

MARCH 8, 2023

The boundaries of Automation are being pushed by Generative AI algorithms, helping serve existing use cases more effectively and making way for newer use case possibilities. Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. One of the primary goals of Digital Transformation 2.0

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

Zinnov

JUNE 20, 2023

AI in SMB Operations In today’s hyper-competitive global economy, businesses of all sizes must stay ahead to thrive. AI in SMB Operations In today’s hyper-competitive global economy, businesses of all sizes must stay ahead to thrive. Indian businesses are already embracing AI, with the COVID-19 pandemic accelerating this trend.

Analytics 52

Analytics Automation Right-Sizing Cybersecurity 52

IBM Business Partners

JUNE 2, 2023

With 68% of child support enforcement (CSE) systems aging , most state agencies are currently modernizing them or preparing to modernize. Modernization will free caseworkers’ time to focus on and collaborate with families, rather than focusing on navigating an aging system.

Co-Sourcing 88

Co-Sourcing Automation Flexibility Collaborations 88

Pure Moderation

APRIL 12, 2021

Human content moderators provide better service to the community 3. YouTube – the greater use of AI moderation had led to a significant increase in video removals and incorrect takedowns 3.2 Facebook – a lack of human moderators who were able to discern what broke the platform’s rules 3.3 There are 3.5

Outsourcing 52

Outsourcing Right-Sizing Out-Tasking Automation 52

Capgemini

JUNE 17, 2022

The metaverse provides an efficient solution to bring the best of both physical and virtual approaches together. One possible solution is to leverage the age-old concept of interview centers spread across a particular region, the only difference being that instead of a phone/desktop these will be equipped with metaverse parlors.

Jobbing 52

Jobbing Finance Regulations Collaborations 52

Mattsen Kumar

SEPTEMBER 21, 2023

The blog post discusses how Speech Analytics is reshaping CX and why it is poised to be a future trend. The fusion of advanced Natural Language Processing (NLP) and Artificial Intelligence (AI) propels this technology to seamlessly transcribe and decipher meaningful understandings from conversations between call center agents and customers.

Analytics 52

Analytics Call Center Marketing Regulations 52

Vilmate

APRIL 27, 2022

Technological progress is the result of human activity. Primer on Machine Learning vs. Artificial Intelligence (commonly referred to as AI) is the process of imparting data, information, and human intelligence to machines. The purpose of AI is to develop self-reliant systems that can mimic human behavior.

Banking 52

Banking Finance Risk Management Risk Management 52

Amzur

SEPTEMBER 30, 2021

Thus, embracing modern IT tools will bring information together and make computation easy while preserving human interaction. . As a leading enterprise application development company and IT staffing solutions provider, we always keep a bird’s eye on market trends and the struggles of businesses. Reading Time: 9 minutes.

Information Technology 94

Information Technology Out-Tasking Right-Sizing Flexibility 94

SirionLabs

JULY 6, 2022

Smart CLM software can enable contract authoring, negotiation, AI-powered legal review, automated risk assessment, and execution. Around the world, healthcare organizations stretched beyond their capacity have been beleaguered by supply chain disruptions, shortages of essential equipment, workforce attrition, and sharp declines in revenue.

Healthcare 52

Healthcare Management Regulations Analytics 52

Automation Anywhere

NOVEMBER 6, 2020

They face aging workforces: employees who will take an enormous amount of undocumented process knowledge with them when they retire. And when you consider that bots can work 24/7, unattended by humans, the risk surface can seem intimidatingly large. The general benefits of Robotic Process Automation (RPA) are well known at this point.

Government 98

Government Robotics Process Automation Automation Software 98

Zinnov

APRIL 24, 2023

From telehealth to wearable devices to leveraging technologies such as Artificial Intelligence (AI) to accelerate drug development, diagnosis, and personalize treatment plans, technology is transforming how healthcare is delivered and optimized across the value chain. Global talent acquisition is not a new concept in the Healthcare industry.

Healthcare 52

Healthcare Labor Costs Supply Chain Management Analytics 52

Pure Moderation

MAY 18, 2022

You may have heard of game masters or human moderators within video gaming communities but have you ever wondered why game moderation is essential? Now that we’re stuck at home due to the global pandemic, we heavily depend on technology and digital solutions to keep us connected. Content Moderation for Online Gaming Communities.

Administrative 80

Administrative Accounting Out-Tasking Service 80

Amzur

SEPTEMBER 2, 2021

Digital transformation strategy or digital business transformation emphasizes the significance of technology to embrace digital/ cloud solutions to achieve transparency and improved productivity. Summary: This blog covers, Impact of digital transformation technology on the traditional operations. Improving human interaction .

Automation 80

Automation Out-Tasking Marketing Analytics 80

Zinnov

APRIL 21, 2022

As the B2B, B2C, and D2C businesses expedite their digitalization investments in new-age technologies, newer areas of cross spending have been created within organizations. Digital advancements and rapidly changing consumer behaviors , are driving major shifts in the market. Changing Industry Dynamics.

Service 52

Service E-Commerce Engineering Design 52

Zinnov

APRIL 21, 2022

As the B2B, B2C, and D2C businesses expedite their digitalization investments in new-age technologies, newer areas of cross spending have been created within organizations. Digital advancements and rapidly changing consumer behaviors , are driving major shifts in the market. Changing Industry Dynamics.

E-Commerce 52

E-Commerce Engineering Design Advisory 52