Everest Group

FEBRUARY 2, 2023

Read on to discover the future of blockchain in this blog. The banking industry is redefining itself through emerging technology that is improving products, customer services, and operational efficiencies. Let’s explore what blockchain is , why it’s important for this industry, and how the technology can further improve banking.

Banking 98

Banking Service Right-Sizing Automation 98

Everest Group

SEPTEMBER 14, 2023

How current and potential employees view the organization’s brand is critical to business success. Gain insights from our research on best practices by leading Global Business Services (GBS) organizations who have created a superior employer brand perception in this blog.

Collaborations 64

Collaborations Global Business Services Out-Tasking Flexibility 64

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? Because of stellar performance, and perhaps a better understanding of what the model actually is and does, leading GBS organizations have enjoyed respect. But underneath, what’s really changed?

Global Business Services 52

Global Business Services Advisory Jobbing Offshoring 52

Everest Group

SEPTEMBER 27, 2023

Cisco’s purchase of Splunk clearly indicates that the convergence of IT operations and data analytics is a priority in today’s digital business landscape. Contact us to learn how this could affect your organization. Cisco has wanted to buy Splunk for some time due to multiple business and revenue synergies.

Cybersecurity 69

Cybersecurity Analytics Right-Sizing Collaborations 69

Everest Group

JANUARY 5, 2024

Discover how the content ecosystem has evolved, explore the potential of generative Artificial Intelligence in reshaping the content supply chain, and gain insights into what’s next in this blog. Content is key to creating connected and engaging experiences. The dawn of Web 2.0 brought dynamic and user-generated content.

Marketing 64

Marketing Reduced Costs Efficiency Managed Services 64

Redial

MAY 24, 2023

Weekly Business Reviews (WBRs) serve as a powerful tool for operational teams to gain valuable insights into how a campaign is being handled and to track the achieved results. Determine what specific aspects of the campaign’s performance and progress will be assessed during the review.

BPO 130

BPO Collaborations Management Business Process Outsourcing 130

Everest Group

JUNE 28, 2023

In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues. In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues. Contact us directly to discuss this topic further.

Banking 52

Banking Cybersecurity Insurance Analytics 52

Everest Group

NOVEMBER 15, 2023

Everest Group’s Strategic Engagement Reviews (SERs) reveal several key trends that hinder enterprises from realizing maximum value from business process services (BPS) contracts. During the pandemic, service providers were in emergency mode to ensure business continuity for their clients, which increased satisfaction scores in 2021.

Outsourcing 59

Outsourcing Government Banking Service 59

Amzur

JANUARY 31, 2024

Introduction As technology continues to advance at a rapid pace, businesses across the globe are constantly seeking innovative solutions to streamline their operations and stay ahead of the competition. In this blog, we will explore the key features and enhancements that NetSuite is bringing to the table in its 2024.1

Data Entry 103

Data Entry Finance Out-Tasking Analytics 103

IBM Services

MAY 1, 2024

Unlocking the full potential of supply chain management has long been a goal for businesses that seek efficiency, resilience and sustainability. In the age of digital transformation, the integration of advanced technologies like generative artificial intelligence brings a new era of innovation and optimization.

Supply Chain Management 77

Supply Chain Management Inventory Management Risk Management Risk Management 77

Everest Group

FEBRUARY 22, 2024

Learn the steps organizations should take to prepare now and discover how the new DORA regulations will strengthen digital operational resilience. With the deadline for the European Union’s Digital Operational Resilience Act (DORA) less than a year away, financial entities and service providers need to begin acting to reach compliance.

Regulations 59

Regulations Cybersecurity Risk Management Risk Management 59

Everest Group

JULY 13, 2023

Explore GAI’s exciting future in this blog. By examining its potential and ease of adoption, we can better understand how GAI can revolutionize and drive transformative change in this sector. Contact us to speak to an analyst on this topic. Let’s explore this further.

Retail 52

Retail Inventory Management Sales Streamline Operations 52

Offshore India Data Entry

APRIL 12, 2024

Leveraging ecommerce product data entry services can empower your business by enhancing operational efficiency, improving data accuracy, and freeing up your valuable time to focus on strategic growth efforts. Time-Saving Benefits By outsourcing product data entry tasks, ecommerce businesses can save a significant amount of time.

Data Entry 115

Data Entry Outsourcing Service Streamline Operations 115

Everest Group

AUGUST 16, 2022

However, enterprises must realize it is just a starting stage for continuously tracking, measuring, realigning, and improving digital solutions’ outcomes and value. VSM focuses on a data-centric approach to decision making and promotes a culture of innovation and improvement through a continuous feedback loop and collaboration.

Management 52

Management Software Sales Manufacturing 52

IBM Services

NOVEMBER 30, 2023

A successful employee experience strategy (EX strategy) is the best way to recruit and retain top talent , as employees increasingly make decisions on where to work based on how they respond to employee needs. But how do you affect change?

Human Resources 104

Human Resources Jobbing Healthcare Management 104

Everest Group

JUNE 22, 2023

With its power to simulate business scenarios and generate comprehensive data, GAI can be a game-changer for functions ranging from client onboarding to performance tracking. To learn about use cases and the potential of GAI technology watch our webinar, Welcoming the AI Summer: How Generative AI is Transforming Experiences.

Business Development 52

Business Development Sourcing Efficiency Regulations 52

IBM Services

FEBRUARY 26, 2024

This week, as thousands of network operators, technology vendors, and mobile device providers from all over the world converge on Barcelona for Mobile World Congress , it’s the perfect time to discuss how IBM® is shaping the future of network operations and telecommunications. The telecom industry is no exception.

Automation 100

Automation Retail Banking Efficiency 100

IBM Services

JANUARY 22, 2024

Gartner predicts data center teams will adopt cloud principles even for on-premises infrastructure to help optimize performance, management and cost. Data centers are undergoing significant evolution. Initially, they were massive, centralized facilities that were complex, costly and difficult to replicate or restore.

Efficiency 107

Efficiency Automation Software Marketing 107

Everest Group

DECEMBER 19, 2022

Learn how to achieve personalization at scale in the second blog in our series. . In our previous blog, The Rising Role of Customer Data Platforms in Data-driven Personalization, we explored the factors driving CDP’s fast growth of 25 percent in 2022. Let’s now look at how to choose a CDP to gain profitable business outcomes.

Right-Sizing 52

Right-Sizing Sourcing Analytics Marketing 52

SEBPO

MARCH 25, 2024

BLOG Four Tips to Nurture Outsourcing Partnerships March 25, 2024 Outsourcing partnerships amplify your company’s ability to achieve its goals faster by enhancing your teams’ skills and bandwidth. This improves your customer experiences, quality, processes, productivity, and delivery.

Outsourcing 52

Outsourcing Out-Tasking Business Process Outsourcing Automation 52

IBM Services

FEBRUARY 5, 2024

Every asset manager, regardless of the organization’s size, faces similar mandates: streamline maintenance planning, enhance asset or equipment reliability and optimize workflows to improve quality and productivity. Support reliability engineering Reliability is a critical key performance indicator in any asset-driven business.

Management 97

Management Jobbing Engineering Regulations 97

Everest Group

NOVEMBER 17, 2022

To learn more about 5G business opportunities, read on. . In this blog, we share some of our key takeaways from the event organized by the Cellular Operators Association of India (COAI) and India’s Department of Telecommunications (DoT). 1-4 in Pragati Maidan in New Delhi. 1-4 in Pragati Maidan in New Delhi.

Retail 52

Retail Collaborations Efficiency Manufacturing 52

Perficient Digital Transformation

MAY 1, 2024

This award comes as recognition for our continued collaboration and outstanding performance in regard to sales and delivery in 2023. Greg Schaller, Commerce Consulting Director, proudly represented Perficient and accepted the Gold Reseller award at HCL Software’s Business Partner Summit in Miami, Florida. Reach out.

Collaborations 59

Collaborations Sales Software Customer Support 59

IBM Services

MARCH 15, 2024

How IBM helped improve the app modernization strategy IBM Consulting® worked with the client’s cloud team and technical experts to deploy IBM Consulting Cloud Accelerator , which helped them understand the business logic surrounding their many applications.

Co-Sourcing 97

Co-Sourcing Healthcare Automation Collaborations 97

Everest Group

OCTOBER 3, 2023

Learn about the changing dynamics of deal teams, their structures across various types of service providers, and other valuable insights from our analysis of pricing support teams in this blog. Pricing teams play a vital role in securing pivotal business agreements and ensuring deal success by shaping pricing strategies and contracts.

Accounting 59

Accounting Sales Finance Analytics 59

Offshore India Data Entry

JANUARY 22, 2024

Offshore Business process outsourcing (BPO) has become an increasingly popular way for companies to streamline operations and transform their business. Business process outsourcing delivers economies quickly through reduced HR costs, technology expenses, and operational overhead.

Offshoring 94

Offshoring BPO Accounting Data Entry 94

Everest Group

JANUARY 4, 2023

As outsourcing engagements mature, enterprise relationships with providers have evolved from focusing on lowering labor costs to targeting business-metric outcomes. To learn about the benefits of a business outcome model for enterprises and service providers, the requirements to get started, and common pitfalls, read on.

BPO 52

BPO Outsourcing Labor Costs Advisory 52

Everest Group

FEBRUARY 24, 2023

Read on to learn how these solutions can complement each other and support enterprises’ technology transformation journeys. While from a top level, both Wi-Fi 6 and private 5G offer improved network connectivity opportunities and other benefits, the technology types differ in accessibility, licensing, authentication, and use cases.

Manufacturing 52

Manufacturing Healthcare Analytics Efficiency 52

Automation Anywhere

NOVEMBER 5, 2021

Coming up next in our blog is a new series we like to call “RPA Replay.” It's a “who-did-it”—who or what was responsible for a contact center achieving impressive numbers such as improving the average handle time by 105%. It can help you boost your center’s performance. Gabe: Good morning, I’m Gabe Carrejo. For our first video.

Banking 52

Banking Automation Marketing 52

Perficient Digital Transformation

AUGUST 14, 2023

In the contemporary world of technology, APIs have evolved into the fundamental backbone of modern software businesses, serving as the essential means of communication and data exchange between various applications. The true test lies in determining how it handles thousands of simultaneous requests. Then you have to add HTTP Request.

Software 97

Software Flexibility 97

Everest Group

MARCH 10, 2023

Cloud computing presents a huge opportunity for insurers to drive growth, improve efficiency, and deliver innovation, among other benefits. Cloud rises to the top of the business agenda for insurers Most insurers currently rely on cloud for non-core operations while they explore stepping up to full production.

Insurance 52

Insurance Analytics Efficiency Administrative 52

Everest Group

MAY 11, 2023

Read on to learn about the healthcare provider trends coming and how service partners can help hospitals and health systems overcome the challenges in an economic downturn. As we covered in our last blog, healthcare payers , particularly commercially-focused enterprises, have to brace for the impending economic downturn.

Healthcare 52

Healthcare Analytics Outsourcing Insurance 52

Everest Group

AUGUST 29, 2022

Learn how to build a holistic framework of best practices for technology, the business, and agents to shape contact center security in this blog. Let’s explore how it can be tackled. The below graphic illustrates how the complexity increases with the newer work models: Illustration 1: Everest Group. BYOD security.

Cybersecurity 52

Cybersecurity Software Inventory Management Regulations 52

Everest Group

DECEMBER 14, 2021

How can we aid in improving the lives of all individuals and our planet so the generations after us can thrive, all while creating growth in the economy for the present? To learn why and how to get involved in this growing movement, read on. Today’s environmental and social challenges are immense.

Government 52

Government Impact Sourcing Sourcing Healthcare 52

Everest Group

DECEMBER 14, 2021

How can we aid in improving the lives of all individuals and our planet so the generations after us can thrive, all while creating growth in the economy for the present? To learn why and how to get involved in this growing movement, read on. Today’s environmental and social challenges are immense.

Government 52

Government Impact Sourcing Sourcing Healthcare 52

Provana

APRIL 13, 2022

Strategic planning is crucial to improve any collection business’ performance, especially in the post-COVID economy. Business analytics is one such strategic tool that can help leaders formulate highly effective strategies to reach consumers more effectively, predict consumer activity, and enhance overall business performance.

Analytics 97

Analytics Accounting 97

Perficient Digital Transformation

MARCH 26, 2024

Welcome to the Series of Salesforce Einstein Chatbots- Part 4 In today’s digital world, businesses continuously looking for new methods to improve customer interaction and accelerate support procedures. In this blog post, we’ll explore the Einstein Bot Builder page’s features, functionalities, and capabilities.

Design 59

Design Analytics Management Efficiency 59