IBM Services

AUGUST 8, 2023

IBM® and Microsoft—the two largest global IT companies—are working together. While many may see IBM and Microsoft as competitors, we are much better partners bringing the best of both companies together to accelerate impact and influence at scale. Partner of the Year Winner for GSI Growth Champion.

Software 83

Software Sales Manufacturing Design 83

VXI

MARCH 10, 2023

As we highlighted in part 1 and part 2 of our blog series, being present and responsive is no longer enough to meet the demands of the modern social media consumer. After all, supporting your customers on social media isn’t just about responding to a complaint or acknowledging accolades.

Service 52

Service Right-Sizing Retail Advisory 52

VXI

MARCH 10, 2023

As we highlighted in part 1 and part 2 of our blog series, being present and responsive is no longer enough to meet the demands of the modern social media consumer. After all, supporting your customers on social media isn’t just about responding to a complaint or acknowledging accolades.

Service 52

Service Right-Sizing Retail Advisory 52

IBM Services

OCTOBER 10, 2023

However, the promise of transforming customer and employee experiences with AI is too great to ignore while the pressure to implement these models has become unrelenting. Traditionally, enterprises have relied on enterprise search engines to harness corporate and customer-facing knowledge to support customers and employees alike.

Banking 89

Banking Engineering Flexibility Customer Service 89

Influx

JUNE 23, 2021

Let us first clarify what ‘ SaaS ’ support is and what ‘ Support as a Service ’ is. Support as a Service describes an increasingly popular option for companies looking for flexible, scalable support teams available on-demand. And how can you make SaaS customer support successful for your business?

Customer Support 52

Customer Support Flexibility Service Customer Service 52

Mercans

FEBRUARY 23, 2023

A Guide to SaaS Technology and Outsourcing Tradeoffs Steve Goldberg Global HCM & HR Tech Advisor The What, Why and How of Organizational Agility Let’s start with a practical definition of organizational agility and highlight a few surrounding concepts. Industry Tidbit #2 Global multi-country payroll (MCP) market is expected to reach $4.8

Payroll 75

Payroll Outsourcing Robotics Process Automation Software 75

Groove Technology

JUNE 3, 2022

Therefore, custom RESTful APIs for unique and inventive purposes are becoming increasingly popular. The blog highlights all you need to know about RESTful APIs and how to put one in place for your company. The blog highlights all you need to know about RESTful APIs and how to put one in place for your company.

Design 130

Design Software Time Savings Efficiency 130

Anexa

NOVEMBER 29, 2023

Technical debt slows the progress of SaaS and increases costs related to issues such as buggy software, increased maintenance, extended deadlines, and software patches. Competing for Time with Fellow Customers The software industry has scaled down operations, which can leave development teams spread too thin.

Software 40

Software BPO Analytics Engineering 40

Pure Moderation

MAY 21, 2021

Which customer service outsourcing company is the best? In no aspect of the business is this truer than in the area of customer service. Customer service matters now more than ever. List of companies that provide customer service outsourcing service: 1. A common question with no easy answer. MoreMeetings.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

Hyland

JUNE 16, 2022

Dan went on to work for a number of SaaS and cloud providers, taking what he learned under Roland and applying it to each new company. . Dan went on to work for a number of SaaS and cloud providers, taking what he learned under Roland and applying it to each new company. . Get leadership support beyond invoice approval.

Cybersecurity 98

Cybersecurity Management Healthcare Collaborations 98

Zinnov

DECEMBER 24, 2021

Indian start-ups have put the country on the map for Innovation – in 2021, India had 40+ unicorns emerge along with the widely spoken about Indian SAAS revolution. CXOs of Fortune 10 companies have demonstrated their intention to leverage India’s talent and innovation ecosystem to drive growth.

Out-Tasking 52

Out-Tasking Right-Sizing Healthcare Risk Management 52

IBM Services

MARCH 30, 2023

In the wake of the pandemic and global supply chain issues, businesses have realized the importance of technology innovation to deliver truly superior retail customer experiences. What’s more, they need to be able to evolve and expand with changing customer demographics and trends.

Order Management 86

Order Management Flexibility Management Retail 86

Groove Technology

APRIL 11, 2023

Nevertheless, with MuleSoft’s robust integration architecture, businesses can quickly build custom integrations that align with their unique strategies and requirements. The platform’s power lies in its architecture, which enables custom integrations that meet unique business requirements. What is MuleSoft Integration?

Retail 130

Retail Flexibility Efficiency Design 130

Perficient Digital Transformation

JANUARY 16, 2023

If the benefits of headless CMS were convincing enough in the previous blog post that you decided to give, headless architecture a try, your next step is to find a good CMS platform. Below are some great options to get you started. Let’s examine them: Sitecore – a fully functional CMS platform. Bloomreach .

E-Commerce 111

E-Commerce Software Flexibility Marketing 111

IBM Services

JANUARY 26, 2024

At Instana, addressing our customers’ needs and creating a simple tool that is easy to use is fundamental to helping our DevOps and SRE teams reduce burnout rates, allowing them to excel in what they do best. Learn more in our announcement blog. You asked, and we delivered!

Automation 94

Automation Sourcing Analytics Design 94

Amzur

FEBRUARY 3, 2022

As discussed in our previous blogs, cloud migration solutions can both significantly reduce infrastructure maintenance costs and the time it takes to develop and deploy applications. This is always a frustrating experience for your customer and can make them both lose trust in your business and hesitate to refer it to others.

Collaborations 87

Collaborations Out-Tasking Service Administrative 87

IBM Services

JANUARY 26, 2024

At Instana, addressing our customers’ needs and creating a simple tool that is easy to use is fundamental to helping our DevOps and SRE teams reduce burnout rates, allowing them to excel in what they do best. Learn more in our announcement blog. You asked, and we delivered!

Automation 45

Automation Sourcing Analytics Design 45

Influx

DECEMBER 18, 2022

To create the best employee and customer experience possible, we’ve created a list of the top 8 help desk software you should consider for 2023. . Some help desks are used for customer support, while others are used for internal team member requests. Improving employee and customer experience. What is help desk software?

Software 52

Software Right-Sizing Sales Automation 52

Zinnov

MAY 6, 2022

Coming out of the pandemic, we see the enterprise customers shifting gears from being “desperate” to being a lot more “deliberate” in their approach to adopt Automation. Companies have become a lot more informed about the people, processes, and technology capabilities required to derive business value from Automation.

Automation 59

Automation Robotics Process Automation Out-Tasking Healthcare 59

Frevvo

MARCH 1, 2022

But once your company grows and you have entire teams and departments dedicated to specific business processes — like sales or customer service — a lack of integration can lead to severe inefficiencies. For example, suppose your support agents use a helpdesk completely separate from the CRM your account managers use.

Out-Tasking 52

Out-Tasking Sales Automation Software 52

inDinero

JANUARY 9, 2023

How to Select the Right Startup Accountant Getting Started with Startup Accounting Oftentimes, accounting for startups is left to whoever is best at managing data in the company – or if no one – one more job for the founder. Accountants’ specialized knowledge can support your startup business in many ways. Why do you care?

Accounting 52

Accounting Insurance Finance Software 52

inDinero

JANUARY 9, 2023

Oftentimes, accounting for startups is left to whoever is best at managing data in the company – or if no one – one more job for the founder. Accountants’ specialized knowledge can support your startup business in many ways. Table of Contents. What Makes Accounting Services for Startups Different? Getting into legal troubles.

Accounting 52

Accounting Insurance Finance Software 52

IBM Business Partners

JUNE 30, 2023

Energy companies rely on uninterrupted power supplies, airlines aim to ensure passenger safety, hospitals must provide quality patient care, haulage companies need up-to-date data on spare parts to maintain service levels. Other features like vendor and inventory management, reporting, analysis (e.g., What is EAM and what does it do?

Management 65

Management Supply Chain Management Out-Tasking Order Management 65

Perficient Digital Transformation

OCTOBER 11, 2023

It quickly gained popularity as the fastest-selling SaaS product in the company’s history, embraced by over 100 major brands looking to revolutionize their online presence. In my opinion, the annual Summit is the best perk of participating in the Sitecore MVP Program.

Collaborations 59

Collaborations Analytics Flexibility Jobbing 59

Zinnov

SEPTEMBER 15, 2023

Global SaaS : 31% of global SaaS companies have operational efficiency as their top goal for 2023 1. Indian SaaS: Only 7% of Indian B2B SaaS companies consider operational efficiency as the topmost strategic priority for 2023 2. The two Indian SaaS pioneers, Zoho and Freshworks, exemplify this approach.

Sales 52

Sales Marketing Efficiency Administrative 52