Everest Group

DECEMBER 19, 2022

Learn how to achieve personalization at scale in the second blog in our series. . In our previous blog, The Rising Role of Customer Data Platforms in Data-driven Personalization, we explored the factors driving CDP’s fast growth of 25 percent in 2022. Seizing opportunities in this growing market can set brands apart.

Right-Sizing 52

Right-Sizing Sourcing Analytics Marketing 52

Everest Group

AUGUST 25, 2023

To learn about use cases and the potential of GAI technology, watch our webinar: Welcoming the AI Summer: How Generative AI is Transforming Experiences. In this blog, we examine the implications of GAI within the S2P framework based on the survey results and our expert insights from diligently monitoring this evolving landscape.

Analytics 52

Analytics Sourcing Out-Tasking Efficiency 52

Perficient Digital Transformation

JUNE 26, 2023

Learning how to use Merlin was only one part of migrating a site. I did not add all the necessary fields for an actual blog article (date, author, etc). In our example, we start by importing categories then importing the blogs. Merlin gave each category a GUID.

Design 105

Design Sourcing Jobbing Management 105

Everest Group

SEPTEMBER 14, 2023

Uncover the risks and learn recommendations to address them in this blog. Understanding these potential pitfalls and developing a comprehensive plan to mitigate them will ensure enterprises reap the many benefits cloud offers.

Government 64

Government Finance Risk Management Risk Management 64

Everest Group

MAY 25, 2023

To better understand these discount categories on Azure and discuss other cloud contract negotiation tactics, please reach out to benchmarking@everestgrp.com. Watch this webinar to learn the Six Key Pricing Themes Dominating 2023.

Operational Costs 59

Operational Costs Marketing Service 59

Everest Group

APRIL 16, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Service 52

Service Insurance Sourcing Research 52

Everest Group

APRIL 15, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Service 59

Service Manufacturing Retail Insurance 59

Everest Group

MARCH 18, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Collaborations 64

Collaborations Service Manufacturing Banking 64

Everest Group

MARCH 11, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Service 59

Service Retail Manufacturing Banking 59

Perficient Digital Transformation

JANUARY 31, 2023

“I’m thrilled to share that six of my colleagues have been named a Sitecore Most Valuable Professional (MVP) for 2023 in the categories of technology, strategy, and ambassador,” Brian Beckham, General Manager, said. Each year, Sitecore MVP titles award experts on the basis of three categories: technology, strategy, and ambassador.

Sales 115

Sales Research Management 115

Everest Group

SEPTEMBER 14, 2023

Let’s define these typical change management personas: Headshakers A GBS organization that falls into the headshaker category hasn’t yet established change management competency and, unfortunately, does not perceive it as crucial. It is embedded and managed as a critical component of all GBS initiatives.

Management 59

Management Global Business Services Right-Sizing Research 59

Everest Group

JULY 13, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Service 98

Service Banking Insurance Healthcare 98

Everest Group

JUNE 26, 2023

Learn More Market Insights™ Leveraging the Metaverse to Address Healthcare Industry Challenges Learn More Blog Coping With Recession: How Healthcare Providers Can Maintain Financial Stability Learn More Blog HIMSS23 Highlights: Focus on Integration, Generative AI, and Increased Emphasis on Risk Mitigation Learn More What is the PEAK Matrix®?

Healthcare 96

Healthcare Analytics Administrative Marketing 96

Everest Group

OCTOBER 3, 2023

Learn about the changing dynamics of deal teams, their structures across various types of service providers, and other valuable insights from our analysis of pricing support teams in this blog. Modern pricing teams offer market insights, innovative pricing, and contractual models that enhance deal profitability and success.

Accounting 59

Accounting Sales Finance Analytics 59

Perficient Digital Transformation

SEPTEMBER 25, 2023

And how to enable it, then refer to this provided blog link. In this blog, we are going to discuss various features of Salesforce Knowledge and the use of Salesforce features (like page layouts, record types, and cases) to the Knowledge Articles. We’ve already learned about how to create a knowledge article, in a previous blog.

Management 59

Management Service 59

Everest Group

SEPTEMBER 14, 2023

Let’s define these typical change management personas: Headshakers A GBS organization that falls into the headshaker category hasn’t yet established change management competency and, unfortunately, does not perceive it as crucial. It is embedded and managed as a critical component of all GBS initiatives.

Management 52

Management Global Business Services Right-Sizing Research 52

Everest Group

MARCH 8, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Manufacturing 64

Manufacturing Banking Regulations Operational Costs 64

Everest Group

APRIL 22, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Marketing 59

Marketing Service Manufacturing Efficiency 59

Everest Group

JANUARY 17, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Healthcare 69

Healthcare Collaborations Analytics Marketing 69

Everest Group

JANUARY 16, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Retail 69

Retail E-Commerce Service Sourcing 69

IBM Services

MARCH 27, 2024

Within USEEIO, goods and services are categorized into 66 spend categories, referred to as commodity classes, based on their common environmental characteristics. This involves mapping the 15.909 sectors found across the Eora26 categories and more detailed national sector classifications to the USEEIO 66 spend categories.

Accounting 79

Accounting Sourcing Supply Chain Management Efficiency 79

Everest Group

AUGUST 10, 2023

This year’s results are based on assessments from five PEAK Matrix® reports published by Everest Group in the calendar year of 2022 that looked at the following key themes influencing ER&D over that period: Industry 4.0

Engineering 52

Engineering Service Research Accounting 52

Everest Group

JANUARY 2, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Service 59

Service Manufacturing Sourcing Automation 59

Everest Group

JUNE 16, 2023

Read on to learn about six benefits of supplier diversity that sourcing and procurement professionals should take advantage of. The 100 CPO Forum Awards honor international businesses for their creative supply chain and procurement accomplishments that improve organizational adaptability, efficiency, and resilience.

Outsourcing 52

Outsourcing Service Government Sourcing 52

SEBPO

APRIL 18, 2023

SEBPO is also recognized with a “Sustained Excellence” distinction for making the list for at least five consecutive years and the “All Star” distinction for exceptional scores in each major judging category. SEBPO was awarded full stars for distinguishing itself in each of the four judging categories for 2023. SERVICES What we do.

Global Outsourcing 98

Global Outsourcing Outsourcing Outsourcing Professionals Selective Outsourcing 98

Everest Group

MARCH 18, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Marketing 59

Marketing Service Insurance Finance 59

Everest Group

NOVEMBER 6, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Service 64

Service Cybersecurity Regulations Government 64

Everest Group

NOVEMBER 30, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Manufacturing 64

Manufacturing Regulations Analytics Marketing 64

Everest Group

FEBRUARY 16, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

Everest Group

JANUARY 17, 2023

Read on to learn about the approach, assessment dimensions, and outcomes in this case study. In this blog, we’ll focus on the application development capabilities.

Research 52

Research Collaborations Sourcing Design 52

Perficient Digital Transformation

AUGUST 1, 2023

Welcome to the third session of our blog series on disabilities, where we aim to shed light on various impairments and the challenges individuals face in their everyday lives. In this installment, we focus on Cognitive disabilities, exploring the categories, characteristics, and barriers encountered by those living with cognitive impairments.

Out-Tasking 52

Out-Tasking Design Software 52

Everest Group

SEPTEMBER 6, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Management 64

Management Service Outsourcing Marketing 64

Everest Group

OCTOBER 26, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Insurance 64

Insurance Service Resource Optimizing Marketing 64

Everest Group

APRIL 6, 2023

Similar to the super-major formation era of the late 1990s and early 2000s in the oil and gas industry, Concentrix, Foundever, and Teleperformance are poised to form a new category of global CXM Titans that have the potential to dominate the market due to their extensive resources, expertise, and global reach.

Management 52

Management Legal Services Human Resources Collaborations 52

Everest Group

NOVEMBER 30, 2023

Learn More What is the PEAK Matrix®? The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Management 64

Management Healthcare Sourcing Flexibility 64

Everest Group

SEPTEMBER 27, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Human Resources 59

Human Resources Payroll Sourcing Retail 59

IBM Services

FEBRUARY 22, 2024

The paper lays out the potential risks associated with foundation models through the lenses of ethics, laws, and regulations in three different categories: Traditional. Known risks from prior or earlier forms of AI systems.

Regulations 65

Regulations Sourcing Design Analytics 65