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How to keep your operations costs low 

Redial

Business process outsourcing (BPO) is a cost-effective solution for many companies that want to reduce operational costs. In this blog post, we will show how BPO can help companies keep operational costs low , and how nearshore investment can be a cost-effective option. Identifying company needs. But both are reliable options.

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Bilingual Customer Support: Where Live Agents and AI Coincide

Blue Ocean

But what mix of live agents versus AI is best for your business? And how do offshore solutions, interpreters, and texting play a role? When one in five of your customers speak something other than English as their first language, providing bilingual customer support is critical. The most recent census reports that 21.4%

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Employee Benefits in Canada: A Guide to Mandatory and Common Benefits

Velocity Global

Companies seeking to expand their remote workforce into Canada must adhere to the country’s unique labor laws, which include providing mandatory employee benefits. Read this guide to understand mandatory and supplemental employee benefits in Canada and learn what you should offer to ensure compliance and keep your talent happy.

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How to Pay a Contractor in Canada: A Guide for Global Employers

Velocity Global

Global companies that expand to Canada benefit from taking on contractors, but not without some challenges. This guide explains how to pay contractors in Canada while remaining compliant with local labor laws. How to Pay a Contractor in Canada: 4 Methods. Employees vs Contractors in Canada: Know the Difference.

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Expansion Benefits and Challenges of Four Leading Markets

Velocity Global

Despite the many considerations that influence expansion decisions, certain countries consistently earn recognition as leading international business destinations. These countries tend to have strong economies, business-friendly governmental policies, and geographic locations that offer a competitive edge in the global marketplace.

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A Step-by-Step Guide for Outsourcing eCommerce Web Development

Groove Technology

In this post, we will explain the motivations for outsourcing web development and how to do it. Benefits of outsourcing eCommerce web development. When you’ve found a reputable eCommerce outsourcing company and have discussed and agreed on all of the details, all you have to do is provide comments and your confirmation.

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What Are Supplemental Benefits? Meaning, Examples, and Solutions for Global Employers

Velocity Global

For employers looking to hire talent, benefits play a significant role in today’s competitive global hiring landscape. The benefits you provide your international teams go a long way and often make the difference between an employee’s choice to work for your company or someone else’s. Supplemental Benefits Meaning.