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SVB Aftermath: How Will the Bank Failures Impact the Technology Services Industry? | Blog

Everest Group

With the recent banking implosion, the global financial services industry , technology companies, and service providers will be hit in different ways. Let’s explore the reverberations of these concerning banking trends. These banks will need to assess their portfolios and provide assurance to their customers.

Banking 52
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5 Money-Saving Tips For IT Help Desk Services

31 West

Now imagine your company as a ship and the IT help desk services as the engine room that propels the ship. With the monstrously growing size of the IT Help Desk industry, with a market value of US$ 10.9 Stop Paying Your Stacked Up Phone Bills, Right Now! Moving to shared services saves organizations 15% to 20% of their costs.

Service 130
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Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

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SysAid vs ManageEngine Compared 2023

31 West

Customer service software is a solution that can help in either case. The right solution will improve agent productivity, help streamline help desk processes, and improve customer satisfaction rates. These solutions can be used even if you are working with an MSP offering IT help desk outsourcing services.

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Securing Your Payroll Data: Expectations for Data Security from Your Payroll Service Provider

Paysquare

However, implementing trustworthy payroll department security measures can be time- and effort-consuming, especially for small and medium-sized businesses with limited resources. Therefore, it is crucial to choose a knowledgeable, reliable, and trustworthy service provider.

Payroll 52
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Perficient Included in IDC Market Glance: Lending Digital Transformation Strategies

Perficient Digital Transformation

While it was once expected and acceptable for lenders to enforce standardized payment due dates and policies, COVID-19 brought the impracticality and ineffectiveness of a “one-size-fits-all” approach to credit and lending to light. And for good. Developing sophisticated routes of communication (i.e.,

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Top 5 Automation Use Cases for the Front Office

Automation Anywhere

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Those teams are responsible for increasing demand, increasing revenue, marketing , and after-sales services. The customer expects fast responses and solutions.