Hyland

FEBRUARY 2, 2023

Often, they turn to automation. BAI , a nonprofit that provides research, training and thought leadership in financial services, recently discussed key industry trends with Steve Comer. What is the biggest challenge to implementing intelligent automation and banks and credit unions? > Read the full piece here.

Banking 91

Banking Automation Robotics Process Automation Reduced Costs 91

Automation Anywhere

APRIL 29, 2021

One particularly interesting AI technology that banks are using is natural language processing (NLP), which enables machines to derive the “sentiment” and then advise on possible next steps. With Robotic Process Automation (RPA) in particular, the benefits of integrating with AI technology are considerable.

Automation 98

Automation Robotics Process Automation Banking Manufacturing 98

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Automation Anywhere

AUGUST 2, 2022

Automation 360 ™ , our cloud-native, AI-powered Robotic Process Automation (RPA) platform, continues to be the top choice with customers. Automation 360 automates, accelerates, and streamlines business processes across all systems and applications, including SaaS and legacy applications.

Automation 59

Automation Robotics Process Automation Marketing Advisory 59

Automation Anywhere

AUGUST 3, 2021

Robotic Process Automation (RPA) is not a question of taking a manual process and automating it, step by step—although that is what many businesses do. There should almost always be some transformation involved—changes that make the process more efficient, more robust, less error-prone.

Automation 109

Automation Robotics Process Automation Efficiency Collaborations 109

Everest Group

APRIL 25, 2023

Intelligent Process Automation (IPA) PEAK Matrix® Assessment As the world continues to shift toward digitalization, it has become imperative for businesses to keep up with the evolving landscape to remain competitive and resilient.

Automation 52

Automation Robotics Process Automation BPO Sourcing 52

Metasource

NOVEMBER 17, 2022

Business process automation (BPA) has stepped into the spotlight in recent years –and for good reason. Typically consisting of document capture, workflow automation, and robotic process automation (RPA) software, BPA solutions help organizations transform inefficient, manual processes into streamlined ones.

Automation 52

Automation Robotics Process Automation Data Entry Out-Tasking 52

Automation Anywhere

MARCH 10, 2022

As the effects of the pandemic appear to be waning, most businesses (63%) say retaining employees is more difficult than hiring them, according to new research. And it looks like they have a good chance of getting those things with the help of intelligent automation combining Robotic Process Automation (RPA) and artificial intelligence (AI).

Automation 98

Automation Robotics Process Automation Out-Tasking Jobbing 98

Automation Anywhere

OCTOBER 28, 2020

Automation has become a critical component of the enterprise digital transformation strategy. Businesses have realized large gains in efficiency, accuracy, and cost savings by automating repetitive tasks across the front office and back office. And all that can lead to a long backlog of automation projects and frustration.

Automation 97

Automation Robotics Process Automation Government Collaborations 97

Automation Anywhere

NOVEMBER 19, 2020

For many industry leaders, intelligent automation —a combination of Robotic Process Automation (RPA) and artificial intelligence—has helped them meet the challenges by transforming their operations to increase ROI, efficiency, quality, and compliance and supporting the accelerated push of the drug cycle from lab to market.

Automation 98

Automation Robotics Process Automation Supply Chain Management Data Entry 98

Automation Anywhere

MAY 10, 2022

According to multiple studies, they are intent on digitizing everything by applying automation wherever it makes sense. When Gartner surveyed CIOs in 2021 , they said that their top priority was to accelerate digital initiatives, followed closely by automating business processes. And what do CIOs themselves think is important?

Automation 81

Automation Robotics Process Automation Government Right-Sizing 81

Automation Anywhere

MARCH 9, 2021

If you’ve read our blogs, you know that we discussed intelligent automation many times. Yet, the field of AI covers a broad territory of technologies that include machine learning, deep learning, natural language processing, and neural networks. billion in 2020, according to Grand View Research.

Automation 97

Automation Robotics Process Automation Insurance Retail 97

Automation Anywhere

OCTOBER 27, 2020

Operations supporting each of these product lines such as loan fulfillment, underwriting, compliance, customer service, and collections could significantly benefit from automation since many of these processes are manual and document-intensive. These are the highest priority processes to automate. Ignore them.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Automation Anywhere

JULY 8, 2022

These are just a few of the benefits pharmaceutical, or “pharma,” companies are reaping from deploying intelligent automation. A 2020 Bain & Company survey shows that 84% of companies across all industries have accelerated their automation efforts, primarily due to the fallout from the pandemic. It’s not a moment too soon.

Automation 84

Automation Pharmaceuticals Data Entry Inventory Management 84

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). RPA doesn’t fix bad processes. It just speeds them up.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Automation Anywhere

MAY 19, 2021

Your human resources department (HR) is more than ready for an automation overhaul. Small a wonder that HR departments are accelerating the adoption of Robotic Process Automation (RPA) solutions, particularly intelligent automation, which is RPA embedded with artificial intelligence (AI).

Automation 98

Automation Payroll Robotics Process Automation Out-Tasking 98

Groove Technology

NOVEMBER 24, 2023

The Impact of Artificial Intelligence and Automation The Role of AI in IT Outsourcing Artificial intelligence (AI) has been making waves in the technology industry, and its impact on IT outsourcing is undeniable. This means that businesses will not only outsource specific tasks but also entire processes and operations.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Automation Anywhere

DECEMBER 17, 2020

While Santa keeps much of his operations a trade secret, we’re 99 percent sure he has a highly automated supply chain. Now, Santa has had many solutions pitched to him from many vendors—to automate his supply chain. Automation can handle some of those essential but tedious tasks. Supply chains are essential to business.

Automation 52

Automation Robotics Process Automation Out-Tasking Research 52

Everest Group

MARCH 23, 2022

Top Intelligent Process Automation (IPA) Solution Providers It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. Digital technologies, including intelligent automation, are becoming ubiquitous. Our Thinking. Learn More.

Automation 52

Automation Robotics Process Automation BPO Analytics 52

Automation Anywhere

OCTOBER 6, 2021

As with larger enterprises, small and medium-sized businesses (SMBs) are discovering that automation is essential for staying competitive in uncertain economic times. Automation tools such as Robotic Process Automation (RPA) are helping them achieve those goals. EXPERIENCE AUTOMATION 360.

Automation 80

Automation Service Robotics Process Automation Out-Tasking 80

Automation Anywhere

JUNE 23, 2022

And now, we’re going to add two more to the list to help relieve all the complexity: Robotic Process Automation (RPA) and artificial intelligence (AI)—or, when combined, become one: intelligent automation. Why automation is needed The number and force of cyberattacks long ago overwhelmed the ability of a human solution.

Cybersecurity 72

Cybersecurity Automation Robotics Process Automation Banking 72

Hyland

JULY 5, 2022

The 60-second download: This new research reveals that where once, many companies may have primarily employed off-the-shelf software solutions, today’s leading companies are significantly customizing commercial software or developing bespoke new software to differentiate, disrupt and achieve their most important business objectives.

Robotics Process Automation 72

Robotics Process Automation Sales Automation Human Resources 72

Automation Anywhere

MARCH 24, 2022

As with other regions worldwide, in the Asia-Pacific and Japan (APJ) region, we see an accelerated rate of change when it comes to the use of intelligent automation. Intelligent automation can break down siloes and deliver to the agent all the necessary information quickly and efficiently. What is hyperautomation?

Automation 72

Automation Robotics Process Automation Efficiency Insurance 72

The Hackett Group

SEPTEMBER 21, 2023

For a typical $10 billion company, Generative AI has the potential to reduce SG&A costs by more than $180 million annually, the research found. The cost estimates were derived from an analysis of actual performance data for hundreds of components and subcomponents in 17 major end-to-end processes across the SG&A spectrum.

Advisory 105

Advisory Robotics Process Automation Research Automation 105

Everest Group

AUGUST 4, 2022

Businesses are evolving to rely on the intelligent process automation market (IPA) to promote growth and keep up with competitors. In a world becoming increasingly reliant on technology, financial services organizations are digitizing and automating more processes to keep up with the competition.

Automation 52

Automation Marketing Robotics Process Automation Healthcare 52

Automation Anywhere

JULY 28, 2022

Automation Anywhere has been named a “Leader” for the fourth consecutive year in the July 2022 Gartner Magic Quadrant for Robotic Process Automation. We’re honored to be named a Leader again by Gartner,” says Mike Micucci, Chief Operating Officer of Automation Anywhere. their business processes.

Robotics Process Automation 52

Robotics Process Automation Automation Research Information Technology 52

Mattsen Kumar

OCTOBER 12, 2023

Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. It helps with inventory management, vendor management, and streamlining processes, resulting in significant savings. According to Statista Survey 2021 Reports, 16.7 On the other hand, 17.7

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

SIG Speaks

JULY 16, 2021

SIG University’s Certified Intelligent Automation Professional (CIAP) program is an online certification program for working professionals who seek to become more efficient and free up team resources by automating repetitive, rules-based activities. What is Intelligent Process Automation?

Automation 40

Automation Robotics Process Automation Advisory Design 40

Everest Group

NOVEMBER 16, 2022

Adoption of task mining solutions can not only help enterprises achieve cost savings and operational efficiencies by optimizing and automating tasks, but also enhances employee experience through better resource allocation. This has led to task mining being one of the fastest-growing markets in the Intelligent Automation (IA) space.

Marketing 52

Marketing Automation Software Robotics Process Automation 52

Automation Anywhere

FEBRUARY 3, 2021

Executive enterprise technology decision-makers were recently asked about their Robotic Process Automation (RPA) deployment, including the return on their RPA investment (ROI). One of the things those top performers share in common is the belief that active employee participation is essential to scale automation.

Automation 52

Automation Robotics Process Automation Out-Tasking Software 52

Automation Anywhere

DECEMBER 9, 2021

Robotic Process Automation (RPA) is being adopted by enterprises worldwide by leaps and bounds. The global Robotic Process Automation market is predicted to top $3.7 billion by 2028, according to a recent report by Grand View Research. They both automate essential business tasks.

Robotics Process Automation 98

Robotics Process Automation Out-Tasking Sales Automation 98

Automation Anywhere

JULY 29, 2021

Automation Anywhere has been named a Leader in the July 2021 Gartner® Magic Quadrant™ for Robotic Process Automation (RPA) for the third year in a row. So, what does that mean for business executives and automation leaders? So, what does that mean for business executives and automation leaders? “We

Robotics Process Automation 52

Robotics Process Automation Right-Sizing Automation Infrastructure Costs 52

Everest Group

SEPTEMBER 30, 2022

With leading-edge capabilities like analytics, robotic process automation (RPA), and chatbots combined with traditional customer service skills, service providers are enabling enterprises to enhance their customer experience delivery significantly. David Rickard.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Management Service 52

3Pillar Global

APRIL 17, 2024

To understand where LAMs may be going, a number of Apple researchers recently published a research paper that’s worth reading exploring how to combine the power of LLMs with LAMs in the Apple operating context on Apple devices. And if we’re being honest, how much of the closing process could be digitized and automated?

Robotics Process Automation 52

Robotics Process Automation Engineering Automation Research 52

The Hackett Group

FEBRUARY 13, 2024

Digital transformation remains a top five priority for finance in 2024, the research found. While finance and other business functions are still in the early stages of exploring Gen AI, enterprise funding is expected to increase in 2024, the research found. NASDAQ: HCKT).

Finance 59

Finance Reduced Costs Robotics Process Automation Research 59

Automation Anywhere

OCTOBER 22, 2021

Robotic Process Automation (RPA) can help with burnout and lack of opportunity. You can now find low-code/no-code RPA tools that give ordinary users—not techies—the ability to automate all these different tasks. Sponsor events to celebrate automation successes. Connecting people matters, too.

Robotics Process Automation 131

Robotics Process Automation Out-Tasking Jobbing Automation 131

Automation Anywhere

NOVEMBER 3, 2020

In the Robotic Process Automation (RPA) world, when people think of the term “automation,” they tend to think of how they can innovate certain business tasks and operations. As businesspeople, we think about how automation can save our enterprise time and money. And that research requires lots of time and effort.

Robotics Process Automation 98

Robotics Process Automation Out-Tasking Automation Research 98