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Feature Your Infrastructure Automation Offerings In A Forrester Research Report

Forrester Digital Transformation

Technology automation tools are not new, and firms have been using them for decades. However, the business impact of automation has grown exponentially. Today, automation is no longer about cost or workforce optimization – it improves service delivery and […].

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Greener Future of Infrastructure Automation

Forrester Digital Transformation

Imagine spending the most of your time during the peak of a New England winter researching for a Forrester Wave™ evaluation on a topic (Infrastructure Automation) that is hotter than ever. Is it a coincidence or did we time it precisely to publish the report at the onset of Spring? I think the latter. ? […]

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Forrester To Launch The Frontline Service Worker Automation Series

Forrester Digital Transformation

We published our report “Automation Can Solve The Service Worker Shortage,” in May 2022. This research defined eleven categories of automation that will most effect front-line service workers. We then ranked the categories based on likely adoption and how ready the required technology is.

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IBM named a Leader in The Forrester Wave™: Digital Process Automation Software, Q4 2023

IBM Services

Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig and IBM is proud to be recognized as a Leader.

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3 Sizzling Ways to Warm up Cold Calls

Dig into this eBook to find out how to make cold calling a thing of the past with: Powerful sales engagement and automation Insights, signals, and deep prospect research Alternative touchpoints that keep the conversation alive

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Top 5 Automation Use Cases for the Front Office

Automation Anywhere

For example, in an investment bank , the front-office departments consist of sales, investment banking, private equity, equity research trading, and wealth management. Why front-office automation? Automation makes it possible for companies to provide the results customers want, ultimately delivering top customer satisfaction.

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Real-time transaction data analysis with IBM Event Automation

IBM Services

In a survey run by IDC, a leading provider of global IT research and advice, 43% of technology leaders indicated that they were “planning to deliver innovative digital products and services at a faster pace.” Those events can then be consumed and processed to help inform smarter decisions and trigger automations.

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Forrester Research Report: How Sales and Marketing Intelligence Drive Improved Business Outcomes

Check out this latest report to gain insight into best practices (and benefits) for B2B data management including how: Automating tasks and improving data quality would increase sales staff satisfaction and productivity. B2B organizations struggle with bad data.

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Rethinking Talent Acquisition: New Data on Innovation, Impact, and Opportunity

Speaker: Ben Eubanks, Speaker, Author, Researcher and HR Analyst

Data from Lighthouse Research & Advisory’s 2021 Talent Acquisition Trends study shows that talent teams that prioritize the use of data and evidence are three and a half times more likely to be leading and proactive strategic partners, not passive order-takers.