Perficient Digital Transformation

OCTOBER 6, 2021

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. As enterprises continue to invest in automation, experienced consulting partners play a key role in integrating RPA and supporting development of the automation fabric.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

Automation Anywhere

MAY 10, 2022

CIOs have become business leaders in their own right, with responsibility for transforming customer experiences, creating new business models, and increasing employee innovation. According to multiple studies, they are intent on digitizing everything by applying automation wherever it makes sense. Instead, the opposite has occurred.

Automation 81

Automation Robotics Process Automation Government Right-Sizing 81

31 West

MAY 13, 2024

With a multitude of CRM systems available, making the right decision can be a challenge. However, HubSpot and Zoho are the two most popular contenders that are often considered when it comes to sales automation, marketing capabilities, and customer service. HubSpot can be customized to your requirements.

Sales 130

Sales Inventory Management Analytics Automation 130

31 West

APRIL 16, 2024

HubSpot is the first choice of SMBs or startups integrating a CRM solution into their sales and marketing infrastructure. The low-cost plans combined with its easy-to-use features and tons of integration options make HubSpot an ideal choice for businesses of all types and sizes. Let’s get started. 10 Robust Features of HubSpot 1.

Out-Tasking 130

Out-Tasking Right-Sizing Sales Customer Service 130

31 West

MAY 4, 2024

Common tools in Sales Cloud include sales forecasting, lead management, and workflow automation. Marketing Cloud : Use Salesforce Marketing Cloud to stay up-to-date with the latest marketing trends. The product enables businesses to create, run, and analyze their marketing campaigns across all marketing channels.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

Zinnov

SEPTEMBER 28, 2023

The world is currently in the midst of a rapid technological evolution powered by the widespread adoption of intelligent technologies such as Artificial Intelligence (AI) and Automation. In parallel with large enterprises, Small and Medium-sized Businesses (SMBs) are standing at the threshold of a significant transformation.

Automation 52

Automation Right-Sizing Human Resources Jobbing 52

Perficient Digital Transformation

DECEMBER 5, 2022

Automation for Automation – An Executable Framework for DevSecOps. In an age where automated Continuous Integration and Continuous Delivery (CI/CD) is becoming more and more critical to the success of any organization, why are we still building our DevSecOps environments by hand? to modify our automation tool ecosystem.

Automation 64

Automation Out-Tasking Government Software 64

31 West

SEPTEMBER 14, 2022

New digital enterprise solutions like cloud, automation, big data, blockchain, and IoT have changed the procedure of business operations. For these reasons, the global managed services market has experienced significant revenue growth over the last three years. The market is estimated to grow at a CAGR of 12.7 Digital Marketing.

Right-Sizing 130

Right-Sizing Managed Services Cybersecurity Automation 130

Planergy Software

JUNE 7, 2022

Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. Like other areas of business, finance is filled with repetitive manual tasks that are ripe for automation using technology. Download Free Copy. Written by. Lyle Del Vecchio. 18 min read.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

31 West

MARCH 31, 2024

Many businesses, from small-and-mid-sized organizations to multinational corporations, have chosen Zendesk to streamline their help desk. In this post, we’ve rounded up the best features of Zendesk that make it a dominant player in the CRM market. Automation For a help desk service provider, automation is the key to efficient services.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

Globalization Partners

APRIL 11, 2022

job market has embarked on a long road to recovery. Recruitment automation tools such as chatbots and AI integrations are a great solution to this problem. As all the best project management books will confirm, automation is the future of productivity. After nearly two years of the pandemic, the U.S.

Automation 52

Automation Global Recruiting Right-Sizing Jobbing 52

Offshore India Data Entry

FEBRUARY 19, 2024

In this article we’ll define BPO and BPM, compare their key differences, and provide tips on choosing the right approach based on your goals and budgets. BPO, often geared towards standardized processes, may encounter challenges when confronted with the need for quick adjustments to meet dynamic market conditions.

BPO 111

BPO Outsourcing Business Process Outsourcing External Service Provider 111

31 West

FEBRUARY 7, 2023

Jira and ServiceNow are two solutions using which you can centralize service operations, automate processes and deliver a positive customer experience. We will be comparing Jira and ServiceNow to help you identify the right software for your service desk. Jira has a good market share among small to medium-sized companies.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

Automation Anywhere

DECEMBER 4, 2020

Having the right pair of shoes and gear and doing a proper stretching routine before you take off can have a significant impact on your performance. The same goes for running and operating a business, especially in a fast-paced, competitive market. The latest release of the Automation Anywhere Enterprise A2019.17

Automation 52

Automation Right-Sizing Marketing 52

CGS Inc

SEPTEMBER 23, 2021

The mid-market can be challenging to reach if you don't have the right strategy in place. Account-based marketing strategies are driving relationships with enterprise accounts and in recent years, small- and medium-sized businesses have seen a good amount of automation, strategy and growth from digital marketing.

Marketing 52

Marketing Right-Sizing Accounting Automation 52

31 West

MARCH 15, 2023

IT has become a priority for small to medium-sized businesses (SMBs) today. For example, it can help train employees, provide better tools for automation and remote access, and all the while generating profit. With ConnectWise CPQ, your sales team can use quote templates and automate workflows and pricing. What is ConnectWise?

Management 130

Management Cybersecurity Service Right-Sizing 130

31 West

MARCH 13, 2023

Automation is needed more now than ever. Workflow Automation A Proactive Approach Robust Security Uninterrupted Communication Excellent Incident Management Self-Service Portal Seamless Integration A Scalable Solution Works for All Improve Employee Productivity 1. Workflow Automation IT tools are all about automation.

Out-Tasking 130

Out-Tasking Right-Sizing Automation Human Resources 130

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Here, your biggest challenges are tedious task automation and improving your employee’s productivity.

Data Entry 103

Data Entry Right-Sizing Robotics Process Automation Automation 103

31 West

FEBRUARY 7, 2023

As businesses are adapting to the remote work culture, they are focusing on tools and automation technology that simplify hectic tasks. The tool automates a wide array of tasks, reducing your employees’ workload and offering seamless asset management. Automate Manual Processes Workflow automation is no longer optional.

Management 130

Management Automation Right-Sizing Out-Tasking 130

31 West

FEBRUARY 22, 2023

The right solution will improve agent productivity, help streamline help desk processes, and improve customer satisfaction rates. SysAid specializes in automating workflows. It can help boost help desk productivity with automation and improve self-service adoption rates. It can make managing your IT help desk easier.

Right-Sizing 130

Right-Sizing Customer Service Out-Tasking Banking 130

Perficient Digital Transformation

MARCH 5, 2024

As the new year has begun, the Digital Marketing team at Perficient has identified a number of areas where they expect a continued focus throughout 2024 within their areas of expertise. Learn more about what’s top of mind for experts in Content, Audience Insights, SEO, Paid Media and Digital Marketing Strategy below.

Marketing 52

Marketing Out-Tasking Sales Engineering 52

Capgemini

JANUARY 19, 2022

Automation of some functions might help, but it’s not always easy to achieve, and there isn’t enough in-house talent to make things happen. The best way to do this is to bring together people, processes, and marketing technology across your organization, removing obstacles to create what we at Capgemini call the Frictionless Enterprise.

Marketing 52

Marketing Right-Sizing Automation Analytics 52

31 West

JANUARY 25, 2023

We will go through several consideration factors to help you decide on the right software choice for your business. It also offers a service desk ticketing, automation, and enhancement module. It can be a good choice for small and medium-sized businesses. Autotask can be used by small, medium, and large-sized companies.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Flexibility 130

31 West

JANUARY 23, 2023

When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. What is ZenDesk? What is SysAid?

Out-Tasking 130

Out-Tasking Automation Software Right-Sizing 130

31 West

SEPTEMBER 5, 2022

The global MSP market was evaluated at USD 239.71 The estimation also states that the market will grow at a CAGR of 13.4% The biggest segment in this service is the managed data center, which accounts for 16% of the market share. Managed services help optimize corporate procedures by enabling business automation.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

TTEC

AUGUST 17, 2021

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Digital Transformation Body: Marketers are resetting their strategies and adapting to new customer expectations but what does that look like at a time marked with so much uncertainty? Transcript: Judith Aquino: Welcome to the CX Pod.

Marketing 52

Marketing E-Commerce Right-Sizing Sales 52

31 West

MARCH 8, 2023

ServiceNow Roadmap: What Exactly It Is Every business, irrespective of its size and nature, relies on team collaboration. These give your teams a clear picture of the steps they should take to ensure everyone is on the same page and is following the right direction. That’s where strategic roadmaps come into play.

Right-Sizing 130

Right-Sizing Out-Tasking Flexibility Software 130

Amzur

JANUARY 25, 2024

While AI conjures images of sophisticated algorithms and Big Tech budgets, the truth is that small and mid-sized businesses stand to gain the most from targeted AI adoption. In the market, you can get access to open-source AI tools and libraries, offering free or low-cost access to powerful AI capabilities.

Inventory Management 67

Inventory Management Out-Tasking Right-Sizing Automation 67

Offshore India Data Entry

FEBRUARY 29, 2024

It’s no wonder the global Legal Process Outsourcing market size is expected to grow to $62 billion by 2027. Rigorous protocols and automated workflows prevent common oversights. Advanced data infrastructure with automation enables precise information extraction and labeling.

Data Entry 105

Data Entry Outsourcing BPO Offshoring 105

Everest Group

MAY 22, 2024

Read on to discover strategies to improve CXM provider success in a technology-driven market. This has mainly been driven by nervousness in the market about how generative AI will impact the need for contact centers, especially in the way they are operated today, which is very reliant on vast numbers of people.

Robotics Process Automation 64

Robotics Process Automation Right-Sizing Sourcing Call Center 64

Zinnov

JUNE 10, 2022

Our discussion centered around three areas – the fundamentals of the Small Medium Business (SMB) market , the shift from greenfield to maturing solutions, and the ongoing technology investments to build resilience. Here are some key drivers of SMB tech adoption: Avanish outlined some of the key tools to deliver the right message to SMBs.

Marketing 52

Marketing E-Commerce Payroll Right-Sizing 52

Zinnov

JUNE 10, 2022

Our discussion centered around three areas – the fundamentals of the Small Medium Business (SMB) market , the shift from greenfield to maturing solutions, and the ongoing technology investments to build resilience. Here are some key drivers of SMB tech adoption: Avanish outlined some of the key tools to deliver the right message to SMBs.

Marketing 52

Marketing E-Commerce Payroll Right-Sizing 52

Groove Technology

AUGUST 31, 2021

It usually takes months for HR to find the right engineer for the project. Be flexible with a team size. Hire our DevOps engineers to scale your business quickly and get DevOps services ranging from development, automation, plugin integration to API development. Is it the right approach for my business? Group Size.

Software 246

Software Outsourcing Right-Sizing Engineering 246

Globalization Partners

MARCH 3, 2022

Nowadays, there are plenty of software tools that can maximize the efficiency and accuracy of your recruitment process to ensure you’re hiring the right people. The only problem is, with an overwhelming number of software options on the market, how can you identify which tools will fulfil your company’s hiring needs?

Out-Tasking 110

Out-Tasking Right-Sizing Automation Software 110

Globalization Partners

MAY 11, 2022

With high venture capital momentum and a talent pool comprised of skilled professionals , the United States is an attractive market for companies looking to expand internationally — and the first stop to kick off Globalization Partners’ webinar series: Talent Hubs Around the World. It is an ideal time to tap into the U.S.

Marketing 52

Marketing Regulations Payroll Research 52

VXI

MARCH 10, 2023

Marketers and customer care associates need to work together to cancel the “cost center” culture, remove operational barriers, and leverage the right SaaS platform to gain efficiencies and unlock opportunities for value creation through automation and AI. Others set a goal of responding to everything.

Service 52

Service Right-Sizing Retail Advisory 52

VXI

MARCH 10, 2023

Marketers and customer care associates need to work together to cancel the “cost center” culture, remove operational barriers, and leverage the right SaaS platform to gain efficiencies and unlock opportunities for value creation through automation and AI. Others set a goal of responding to everything.

Service 52

Service Right-Sizing Retail Advisory 52