Metasource

SEPTEMBER 15, 2022

Many organizations have quickly joined the automation revolution to boost productivity, enhance customer service, reduce costs, and enable remote work. In fact, a McKinsey study found that 80% of companies that transitioned most of their employees to a remote work model due to COVID-19 increased automation. Human Resources.

Automation 52

Automation Robotics Process Automation Reduced Costs Human Resources 52

Automation Anywhere

OCTOBER 29, 2020

Procurement has rapidly become a high-impact area for automation. And automation can be the catalyst to make that transformation possible. That manual effort can slow down the process—affecting efficiency and productivity—and opening the door to errors. The diagram below summarizes the core procurement processes chain.

Automation 97

Automation Robotics Process Automation Sourcing Efficiency 97

Automation Anywhere

AUGUST 10, 2021

It is increasingly clear that it takes a portfolio of technologies to succeed at intelligent automation. Only 6% of businesses are not considering using RPA for their intelligent automation strategies. What is intelligent automation ? That automation technology could be RPA. Reality is much different from this ideal.

Automation 98

Automation Robotics Process Automation Insurance Finance 98

Automation Anywhere

NOVEMBER 19, 2020

For many industry leaders, intelligent automation —a combination of Robotic Process Automation (RPA) and artificial intelligence—has helped them meet the challenges by transforming their operations to increase ROI, efficiency, quality, and compliance and supporting the accelerated push of the drug cycle from lab to market.

Automation 98

Automation Robotics Process Automation Supply Chain Management Data Entry 98

Automation Anywhere

JANUARY 28, 2021

Intelligent automation (IA), combining Robotic Process Automation and artificial intelligence, has significantly impacted various industries. It has helped streamline and accelerate business processes. Two related industries that can benefit from intelligent automation are life sciences and healthcare.

Healthcare 98

Healthcare Automation Pharmaceuticals Robotics Process Automation 98

Automation Anywhere

SEPTEMBER 22, 2020

Automation is an exciting area for healthcare industry players — particularly healthcare payers — to invest in. This means taking a closer look at Robotic Process Automation (RPA) to automate business processes. The figure below shows some of the business processes that healthcare payers currently rely on.

Healthcare 97

Healthcare Automation Data Entry Robotics Process Automation 97

Automation Anywhere

MAY 26, 2021

Today, that technology, combined with machine learning (ML) and Robotic Process Automation (RPA), continues to be a force of change for the better, providing advantages for users in all industries. Intelligent automation can provide an end-to-end solution for workflows.

Automation 52

Automation Robotics Process Automation Out-Tasking Sourcing 52

Automation Anywhere

JULY 8, 2022

These are just a few of the benefits pharmaceutical, or “pharma,” companies are reaping from deploying intelligent automation. A 2020 Bain & Company survey shows that 84% of companies across all industries have accelerated their automation efforts, primarily due to the fallout from the pandemic. It’s not a moment too soon.

Automation 84

Automation Pharmaceuticals Data Entry Inventory Management 84

Automation Anywhere

OCTOBER 27, 2020

Operations supporting each of these product lines such as loan fulfillment, underwriting, compliance, customer service, and collections could significantly benefit from automation since many of these processes are manual and document-intensive. These are the highest priority processes to automate. Ignore them.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Automation Anywhere

NOVEMBER 11, 2020

Today, contact centers rely on various tools and services such as customer relationship management (CRM) platforms, unified communication technologies, and advanced forms of front office automation to meet the growing demands of their customers.

Automation 98

Automation E-Commerce Data Entry Robotics Process Automation 98

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). RPA doesn’t fix bad processes. Phone interactions will drop from 41% to 12%.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Automation Anywhere

JUNE 23, 2022

And now, we’re going to add two more to the list to help relieve all the complexity: Robotic Process Automation (RPA) and artificial intelligence (AI)—or, when combined, become one: intelligent automation. Why automation is needed The number and force of cyberattacks long ago overwhelmed the ability of a human solution.

Cybersecurity 72

Cybersecurity Automation Robotics Process Automation Banking 72

Automation Anywhere

DECEMBER 16, 2020

They lacked the data and transparency that an automated system would have provided. Supply chain ripe for RPA For all these reasons and more, manufacturers are turning to Robotic Process Automation (RPA). The diagram below summarizes the core processes in the supply chain management process. Ignore them.

Automation 97

Automation Supply Chain Management Order Management Manufacturing 97

Automation Anywhere

MAY 19, 2021

Your human resources department (HR) is more than ready for an automation overhaul. Much of it is rife with red tape because of compliance mandates regarding employment law and all the personally identifiable information (PII) that is routinely collected and stored. HR professionals are overwhelmed with paperwork.

Automation 98

Automation Payroll Robotics Process Automation Out-Tasking 98

Groove Technology

NOVEMBER 24, 2023

The Impact of Artificial Intelligence and Automation The Role of AI in IT Outsourcing Artificial intelligence (AI) has been making waves in the technology industry, and its impact on IT outsourcing is undeniable. This means that businesses will not only outsource specific tasks but also entire processes and operations.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Everest Group

MARCH 23, 2023

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including the retirement of legacy platforms, cloud migration, and process automation.

Marketing 98

Marketing Robotics Process Automation Service Insurance 98

Everest Group

MARCH 23, 2023

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including retirement of legacy platforms, cloud migration, and process automation.

Marketing 86

Marketing Robotics Process Automation Service Insurance 86

Automation Anywhere

OCTOBER 13, 2020

You’ve implemented Robotic Process Automation (RPA) in your enterprise to help accelerate and streamline business processes and increase employee productivity. Others only need to provide guidance or support but have no way to contribute to the automated process. Congratulations.

Automation 52

Automation Robotics Process Automation Sourcing Software 52

Automation Anywhere

FEBRUARY 3, 2021

Executive enterprise technology decision-makers were recently asked about their Robotic Process Automation (RPA) deployment, including the return on their RPA investment (ROI). One of the things those top performers share in common is the belief that active employee participation is essential to scale automation.

Automation 52

Automation Robotics Process Automation Out-Tasking Software 52

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Consider you are relying on employees to manually administer claims or invoice processing, which is a tedious and error-prone activity.

Data Entry 103

Data Entry Right-Sizing Robotics Process Automation Automation 103

Automation Anywhere

APRIL 28, 2021

It can include a grumpy service agent, being put on hold for a long time, having difficulty reaching an agent, having to provide the same information over and over again, information errors, and more. Wait times, errors, and the need to repeat information can be reduced. Here are just a few of the choices. START HERE.

Customer Service 98

Customer Service Call Center Robotics Process Automation Service 98

Future of Sourcing

MARCH 15, 2023

Leaders from Citi, ZipHQ, VNDLY and others to speak on innovation, organizational brilliance and best-in-class technology solutions across sourcing and procurement. About SIG|ORG Sourcing Industry Group is the world’s largest and most trusted membership association for procurement and third-party risk professionals.

Robotics Process Automation 72

Robotics Process Automation Sourcing Outsourcing Automation 72

Automation Anywhere

JUNE 9, 2022

Gartner defines hyperautomation as “a business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible.” RPA key to hyperautomation Robotic Process Automation (RPA) is hyperautomation’s foundational technology. This is up from $481.6

Retail 75

Retail Robotics Process Automation Inventory Management Out-Tasking 75

Automation Anywhere

MAY 21, 2021

If your business is using SAP software for back-office processes, intelligent automation combining Robotic Process Automation (RPA), artificial intelligence (AI), and machine learning (ML) can accelerate and streamline those processes. And intelligent automation can free up SAP users for higher-value work.

Human Resources 97

Human Resources Robotics Process Automation Inventory Management Automation 97

Automation Anywhere

SEPTEMBER 30, 2020

The Internet of Things (IoT), Robotic Process Automation (RPA), and Artificial Intelligence (AI) are currently considered the three most transformational technologies, according to KPMG's annual Technology Industry Innovation Survey , with global spending expected to go more than $1 trillion in the next three years.

Robotics Process Automation 97

Robotics Process Automation Automation Digital Intelligence Out-Tasking 97

Magellan Solutions

JANUARY 17, 2024

Technology Integration and Automation: Shaping the Future of Outsourcing in 2024 The future of outsourcing in 2024 is directly tied to integrating cutting-edge technologies like automation and artificial intelligence. So, as soon as customers provide their personal information, businesses are committed to data protection.

BPO 52

BPO Outsourcing Robotics Process Automation Regulations 52

IBM Services

JANUARY 15, 2024

Chief information officers (CIOs) must work directly with CEOs and other business leaders to align on the cultural changes needed to make a digital transformation successful. Trend: Automation Like AI and ML, automation will be a huge driver of human productivity.

Cybersecurity 75

Cybersecurity E-Commerce Robotics Process Automation Inventory Management 75

Automation Anywhere

OCTOBER 14, 2020

Robotic Process Automation (RPA) is a software technology that anyone can use to automate manual tasks and business processes. RPA can accelerate processes completions, reduce errors, boost compliance, save audit time and related costs, and free up your staff for higher-value work.

Robotics Process Automation 95

Robotics Process Automation Automation Out-Tasking Human Resources 95

Automation Anywhere

SEPTEMBER 9, 2021

Intelligent automation has the potential to help telecommunications companies make their operation more efficient and responsive to customer needs. Field service is one of the operational areas that can benefit the most from automation. Field service is one of the operational areas that can benefit the most from automation.

Service 97

Service Robotics Process Automation Out-Tasking Automation 97

Magellan Solutions

JULY 21, 2023

3) Smart Sourcing with AI and Machine Learning A revolutionary development uses Artificial Intelligence (AI) and Machine Learning (ML) for innovative sourcing. 4) Robotic Process Automation (RPA) RPA emerges as a crucial trend for 2023. It helps them meet client expectations and tap into a global talent pool. #3)

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Automation Anywhere

JULY 20, 2021

Numerous data sources contribute to this store. Live chat data, chatbot data, NPS or other survey data, customer satisfaction scores, emails, social media comments, and information gathered by the customer service team are part of the store as well. There’s operational data from the contact center (who contacted you? about what?).

Customer Service 110

Customer Service Service Robotics Process Automation Customer Support 110

Planergy Software

JUNE 7, 2022

Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. Like other areas of business, finance is filled with repetitive manual tasks that are ripe for automation using technology. Download Free Copy. Written by. 18 min read.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

Everest Group

APRIL 10, 2024

New sourcing deals requiring providers to support multiple areas have continued to increase, driven by healthcare providers’ long-standing challenges of lower revenue collection, higher denials, and suboptimal patient experience.

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Consider you are relying on employees to manually administer claims or invoice processing, which is a tedious and error-prone activity.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Consider you are relying on employees to manually administer claims or invoice processing, which is a tedious and error-prone activity.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Consider you are relying on employees to manually administer claims or invoice processing, which is a tedious and error-prone activity.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

SIG Speaks

MAY 18, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Andrew Frye discusses the importance of implementing technology and innovation into sourcing practices. We have covered many interesting and pivotal topics within sourcing and strategic thinking.

Robotics Process Automation 40

Robotics Process Automation Administrative Sourcing Strategic Sourcing 40