Anexa

JANUARY 30, 2023

Information technology (IT) can help be a valuable business tool during a recession in several ways. Automation Automation technology has been a game-changer in the world of business. By automating routine tasks, businesses can reduce costs and improve efficiency.

Information Technology 52

Information Technology E-Commerce Robotics Process Automation Cybersecurity 52

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). RPA doesn’t fix bad processes. Phone interactions will drop from 41% to 12%.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Hyland

FEBRUARY 2, 2023

Often, they turn to automation. BAI , a nonprofit that provides research, training and thought leadership in financial services, recently discussed key industry trends with Steve Comer. Steve, Hyland’s assistant vice president of financial services and insurance sales, has more than two decades of experience in financial services.

Banking 91

Banking Automation Robotics Process Automation Reduced Costs 91

Zinnov

MAY 30, 2023

GANs (Generative Adversarial Networks) are generative models that create new information based on existing information like text, images, or audio samples. The Generative Pretrained Transformer (GPT) model uses information gathered from the Internet (articles, whitepapers, news stories, etc.) to generate textual content.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Automation Anywhere

DECEMBER 7, 2020

Order-to-cash (O2C) refers to a company’s order processing system. In general, it starts with receiving an order from a customer for a product or service. Those issues can slow the process, affecting Days Sales Outstanding (SDO), cash flow, compliance, and customer satisfaction. The order is then fulfilled and shipped.

Automation 96

Automation Robotics Process Automation Out-Tasking Analytics 96

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 98

Marketing Robotics Process Automation Service Insurance 98

Perficient Digital Transformation

APRIL 17, 2024

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service.

E-Commerce 105

E-Commerce Data Entry Automation Robotics Process Automation 105

Metasource

SEPTEMBER 15, 2022

Many organizations have quickly joined the automation revolution to boost productivity, enhance customer service, reduce costs, and enable remote work. In fact, a McKinsey study found that 80% of companies that transitioned most of their employees to a remote work model due to COVID-19 increased automation. Human Resources.

Automation 52

Automation Robotics Process Automation Reduced Costs Human Resources 52

Automation Anywhere

JANUARY 20, 2021

Risk assessment without automation Accurately determining risk can require extensive information sourcing, data aggregation, and data processing. That's where automation can help. Intelligent automation software bots can be used in a variety of ways to streamline insurance underwriting.

Insurance 98

Insurance Automation Robotics Process Automation Sourcing 98

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 86

Marketing Robotics Process Automation Service Insurance 86

Automation Anywhere

AUGUST 10, 2021

It is increasingly clear that it takes a portfolio of technologies to succeed at intelligent automation. Only 6% of businesses are not considering using RPA for their intelligent automation strategies. What is intelligent automation ? That automation technology could be RPA. Reality is much different from this ideal.

Automation 98

Automation Robotics Process Automation Insurance Finance 98

Metasource

NOVEMBER 17, 2022

Business process automation (BPA) has stepped into the spotlight in recent years –and for good reason. Typically consisting of document capture, workflow automation, and robotic process automation (RPA) software, BPA solutions help organizations transform inefficient, manual processes into streamlined ones.

Automation 52

Automation Robotics Process Automation Data Entry Out-Tasking 52

Automation Anywhere

APRIL 29, 2021

This is made possible through the use of AI combined with the information of prior browsing and buying histories. One particularly interesting AI technology that banks are using is natural language processing (NLP), which enables machines to derive the “sentiment” and then advise on possible next steps.

Automation 98

Automation Robotics Process Automation Banking Manufacturing 98

Zinnov

JANUARY 31, 2023

In essence, considering the immense records and public assets maintained by various government agencies, digitization, specifically Intelligent Automation within Robotic Process Automation (RPA) has become the core enabler for advanced accuracy and transparency in the public sector service delivery and performance.

Government 52

Government Automation Robotics Process Automation Administrative 52

Zinnov

JANUARY 31, 2023

In essence, government digital transformation is being bolstered by Intelligent Automation , specifically Robotic Process Automation (RPA), which is enabling advanced accuracy and transparency in the public sector service delivery and performance. What are the core components of Intelligent Automation?

Government 52

Government Automation Robotics Process Automation Administrative 52

Automation Anywhere

APRIL 28, 2021

Customers contacting a call center want the best possible service experience. To survive, a business must also offer good service during and after the sale. From that same Zendesk report, “80 percent of customers will leave after more than one disappointing service experience.” But they don’t always get it.

Customer Service 98

Customer Service Call Center Robotics Process Automation Service 98

Automation Anywhere

JANUARY 28, 2021

Intelligent automation (IA), combining Robotic Process Automation and artificial intelligence, has significantly impacted various industries. It has helped streamline and accelerate business processes. Two related industries that can benefit from intelligent automation are life sciences and healthcare.

Healthcare 98

Healthcare Automation Pharmaceuticals Robotics Process Automation 98

Zinnov

JANUARY 31, 2023

In essence, considering the immense records and public assets maintained by various government agencies, digitization, specifically Robotic Process Automation (RPA) or Intelligent Automation has become the core enabler for advanced accuracy and transparency in the public sector service delivery and performance.

Government 52

Government Automation Robotics Process Automation Administrative 52

Automation Anywhere

OCTOBER 29, 2020

Procurement has rapidly become a high-impact area for automation. Traditionally, it has been primarily a back-office function , focusing on handling and approving requests from business stakeholders for products and services, dealing with vendors, and ordering and obtaining the items or services.

Automation 97

Automation Robotics Process Automation Sourcing Efficiency 97

Automation Anywhere

JANUARY 21, 2022

Virtual agents depend on having access to customer information, which, for complex interactions, can be spread across multiple databases and applications. Join me next Friday for more ways to achieve business success with Robotic Process Automation (RPA). New to Automation Anywhere and Automation 360?

Robotics Process Automation 75

Robotics Process Automation Service Automation Accounting 75

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Automation Anywhere

NOVEMBER 23, 2021

Increasingly, healthcare companies are turning to intelligent automation. By integrating Robotic Process Automation (RPA) with artificial intelligence (AI), healthcare providers can automate complex processes end-to-end, with many decision points also automatable if they are based on clear rules.

Healthcare 80

Healthcare Automation Robotics Process Automation Administrative 80

Automation Anywhere

NOVEMBER 11, 2020

Today, contact centers rely on various tools and services such as customer relationship management (CRM) platforms, unified communication technologies, and advanced forms of front office automation to meet the growing demands of their customers. Contact centers are no different.

Automation 98

Automation E-Commerce Data Entry Robotics Process Automation 98

Mercans

MAY 16, 2024

What’s more, it achieves this success through a singular, native platform in real-time, all without requiring any Personal Identifiable Information (PII) of client resources. AI is already starting to be used for this function, for example, we’re exploring the use of Large Language Models to develop naturalistic service bots.”

Payroll 52

Payroll Robotics Process Automation Engineering Automation 52

Automation Anywhere

OCTOBER 27, 2020

Financial institutions are also facing competition from new fintechs that provide online banking, payment services, and tailored customer experiences without being constrained by brick-and-mortar branches and legacy processing systems. These are the highest priority processes to automate. Ignore them.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Automation Anywhere

MARCH 9, 2021

If you’ve read our blogs, you know that we discussed intelligent automation many times. Yet, the field of AI covers a broad territory of technologies that include machine learning, deep learning, natural language processing, and neural networks. Postal Service. The global computer vision market size was estimated at $10.56

Automation 97

Automation Robotics Process Automation Insurance Retail 97

Automation Anywhere

FEBRUARY 21, 2022

Government workers responsible for citizen services can spend a significant portion of their time dealing with manual processes. And that can affect productivity and response to citizen requests, as well as open the door to potential errors—all of which can compromise service and how citizens view their government.

Service 98

Service Robotics Process Automation Government Data Entry 98

Automation Anywhere

SEPTEMBER 9, 2021

Intelligent automation has the potential to help telecommunications companies make their operation more efficient and responsive to customer needs. Field service is one of the operational areas that can benefit the most from automation. Field service is one of the operational areas that can benefit the most from automation.

Service 97

Service Robotics Process Automation Out-Tasking Automation 97

Automation Anywhere

SEPTEMBER 16, 2020

In addition, traditional insurance companies are being pressured by online competitors to improve customer service and offer a personalized digital experience, according to industry analysts. These are the highest priority processes to automate. These are the highest priority processes to automate. Ignore them.

Insurance 97

Insurance Automation Robotics Process Automation Analytics 97

Magellan Solutions

JULY 10, 2023

Artificial Intelligence (AI) can revolutionize automation for business optimization. By implementing intelligent automation, you can develop a transformative approach applicable to your processes. The application of AI in businesses is not all about work automation. Are you planning to expand your business ?

Automation 75

Automation Outsourcing Inventory Management Data Entry 75

Automation Anywhere

JANUARY 26, 2022

Gartner has jumpstarted some interesting conversations regarding hyperautomation and what happens as Robotic Process Automation (RPA) matures, most notably about the interoperability of automation tools. The word “interoperability” refers to the ability of various digital resources to electronically exchange information.

Robotics Process Automation 119

Robotics Process Automation Automation Reduced Costs Software 119

Automation Anywhere

FEBRUARY 22, 2021

Moving up Why is cloud automation rising to the forefront in banking? 4) Drive innovation With time and costs eliminated for administrating the infrastructure, banks can reallocate resources towards driving innovation to improve operational efficiency and deliver better products and services to customers. Cost-efficiency. Scalability.

Banking 98

Banking Automation Robotics Process Automation Flexibility 98

Hyland

OCTOBER 11, 2022

The benefits of intelligent document processing. How does intelligent document processing work? Use cases for intelligent document processing. Documents are everywhere — and the information contained within them is key to your organization’s success. Automated workflows are an essential part of a case management solution.

Robotics Process Automation 98

Robotics Process Automation Automation Insurance Out-Tasking 98

Metasource

APRIL 4, 2023

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

Perficient Digital Transformation

FEBRUARY 23, 2022

With over 12 years of experience with the Pega platform and our longstanding service as a Pega Partner Advisory Council Member, we are experienced in identifying and solving the unique challenges of our clients across industries with award-winning cloud and business process management (BPM) solutions.

Robotics Process Automation 116

Robotics Process Automation Advisory Automation Collaborations 116

Automation Anywhere

JULY 20, 2021

It’s data that could help you deliver better customer services, market better to existing customers and prospects, aid in enhancing existing products as well as new product design and development, stay on top of quality, and ultimately improve your business's bottom line by boosting the overall customer experiences. What data is that?

Customer Service 110

Customer Service Service Robotics Process Automation Customer Support 110

inDinero

JULY 2, 2021

Automated accounting saves time on, well, counting, and sorting, comparing, and categorizing data. Instead, automating such tasks enables accounting professionals to focus on building scenarios, testing for desired outcomes, and advising business decisions with richer insight. Automating accounting affects your business.

Accounting 81

Accounting Automation Robotics Process Automation Out-Tasking 81