Automation Anywhere

SEPTEMBER 8, 2022

Forty percent of large enterprises will adopt AI-augmented automation by 2023, driving productivity in IT departments and improving scalability. By implementing IT process automation , enterprises can reduce costs and improve efficiency by letting their digital workforce handle routine tasks and improve communication.

Automation 52

Automation Out-Tasking Software Reduced Costs 52

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

CGS Inc

AUGUST 10, 2021

Guest speaker Jay McBain, Principal Analyst – Channels, Partnerships & Alliances at Forrester Research, will lead a discussion on driving incremental growth from the mid-market, outlining a blended strategy. He will be joined by Doug Stephen, President, Learning and Channel Enablement division at CGS.

Research 52

Research Marketing Sales Automation 52

Offshore India Data Entry

MAY 21, 2024

This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. With the rise of AI and automation, companies are now seeking more than just cost savings from their BPO providers.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105

IBM Services

MAY 9, 2023

But we’ve faced a paradoxical challenge: automation is labor intensive. As a result, businesses have focused mainly on automating tasks with abundant data and high business value, leaving everything else on the table. ” These large models have lowered the cost and labor involved in automation.

Out-Tasking 132

Out-Tasking Research Sourcing Automation 132

Groove Technology

JULY 2, 2023

Today, both employers and employees recognize the numerous benefits of remote work, including increased flexibility, improved productivity, access to global talent pools, and reduced overhead costs. Flexible Working Arrangements: Remote companies that prioritize work-life balance understand the importance of flexible working arrangements.

Engineering 100

Engineering Software Reduced Overhead Collaborations 100

Automation Anywhere

JULY 23, 2021

More than a year and a half after the pandemic began, three powerful trends are pushing cloud-native Robotic Process Automation (RPA) to the forefront of automation industry trends. Automation Anywhere data shows that nearly two-thirds of its new customers chose its cloud-native RPA offering in the last year.

Robotics Process Automation 111

Robotics Process Automation Automation Advisory Flexibility 111

Perficient Digital Transformation

MARCH 15, 2024

Integration of Automation and Artificial Intelligence Into Modern Architecture Forrester’s report highlights the transformative impact of intelligent automation and artificial intelligence on modern architecture, stating, “Modern architecture enables the rapid deployment of local or industry-specific instances for each business unit.”.

Government 59

Government Automation Streamline Operations Flexibility 59

Mattsen Kumar

MAY 7, 2024

Customer service outsourcing is a strategy that provides organizational flexibility and cost reduction policies and builds customer brand loyalty. Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. On the other hand, 17.7

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

IBM Business Partners

MAY 10, 2024

Beyond artificial intelligence (AI) , deep learning drives many applications that improve automation , including everyday products and services like digital assistants, voice-enabled consumer electronics, credit card fraud detection and more.

Out-Tasking 101

Out-Tasking Flexibility Manufacturing Efficiency 101

Premier BPO

JUNE 7, 2024

Outsourcing providers have also been impacted by such changes, with 59% 1 of Global Business Services looking to automate their processes with technological advancements like cloud and AI. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.

Outsourcing 97

Outsourcing Co-Sourcing BPO Operational Costs 97

Everest Group

MAY 8, 2024

This model is preferred when: The accelerator addresses specific pain points with a standalone solution Customers seek flexibility and independence in using the product While service providers ultimately aspire to move toward standalone licensing for accelerator monetization, bundling with services is currently the more dominant model.

Service 69

Service Sales Software Research 69

Everest Group

MAY 21, 2024

Advantages of outsourcing in actuarial transformation The advantages of outsourcing in actuarial transformation extend beyond fiscal efficiency to encompass resource flexibility, access to specialized knowledge, and freeing resources to focus on more strategic tasks.

Insurance 64

Insurance Outsourcing Flexibility Risk Management 64

IBM Services

DECEMBER 15, 2023

This availability makes open-source projects and AI models popular with developers, researchers and organizations. As open-source AI becomes more widely used among developers and researchers, primarily due to investments by tech giants, organizations stand to reap the rewards and gain access to transformative AI technologies.

Sourcing 69

Sourcing Out-Tasking Collaborations Research 69

Automation Anywhere

JUNE 2, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ Interest in low-code development is skyrocketing. Annual market growth is predicted to exceed 25%, growing from $13B in 2020 to $65B in 2027, according to research from Brandessence Market Research.

Robotics Process Automation 80

Robotics Process Automation Automation Flexibility Out-Tasking 80

Mattsen Kumar

OCTOBER 12, 2023

Customer service outsourcing is a strategy that provides organizational flexibility and cost reduction policies and builds customer brand loyalty. Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. On the other hand, 17.7

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

Groove Technology

JUNE 28, 2023

Whether it's connecting with internal systems, databases, or third-party APIs, custom apps can be designed to streamline operations, automate processes, and enhance overall efficiency. Custom iPhone applications provide the flexibility needed to accommodate future growth and evolving business requirements.

Streamline Operations 100

Streamline Operations Analytics Design Flexibility 100

Groove Technology

NOVEMBER 24, 2023

With the increasing demand for remote work and the need for flexible and scalable solutions, more and more businesses are turning to cloud-based services for their IT needs. With the ability to automate repetitive tasks and make data-driven decisions, AI has the potential to transform the way IT services are delivered.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Perficient Digital Transformation

DECEMBER 12, 2023

It’s also the most flexible AI model yet – it can run on everything from data centers to mobile devices, making it ideal for developers and customers to build and scale with AI. Gemini Ultra surpasses state-of-the-art results on 30/32 widely used academic benchmarks in large language model (LLM) research.

Efficiency 59

Efficiency Automation Sales Design 59

Automation Anywhere

FEBRUARY 17, 2021

According to Everest Group, a global consulting and research firm focused on strategic IT, business services, engineering services, and sourcing, the market for cloud-based application modernization will grow between 19 to 21% by 2022. Robotic Process Automation (RPA) is no exception to this transformation.

Robotics Process Automation 98

Robotics Process Automation Automation Flexibility Regulations 98

IBM Services

DECEMBER 8, 2023

This growth is driven by increasing demand for advanced features in vehicles, stringent vehicle safety regulations, increased investments in research and development, and enhanced navigation and connectivity. The SDV separates hardware from software, allowing for updates and upgrades, automation or autonomy and constant connectivity.

Software 72

Software Cybersecurity Engineering Manufacturing 72

31 West

DECEMBER 12, 2022

So, you call customer service and get an automated message saying the service team will get in touch with you during office hours, or if it is the weekend, they will contact you on a business day. You could have automated processes that may raise alerts in case of discrepancies. Differentiate Yourself in the Marketplace.

Outsourcing 130

Outsourcing Cybersecurity Customer Service Research 130

Hyland

JULY 5, 2022

The 60-second download: This new research reveals that where once, many companies may have primarily employed off-the-shelf software solutions, today’s leading companies are significantly customizing commercial software or developing bespoke new software to differentiate, disrupt and achieve their most important business objectives.

Robotics Process Automation 72

Robotics Process Automation Sales Automation Human Resources 72

Automation Anywhere

MAY 17, 2022

We know Automation Anywhere is a great place to work. More than 8 in 10 of our team describe Automation Anywhere as a great place to work, well above the average of 57%. You can see these and other results from our employee experience survey on our Automation Anywhere Great Place to Work® company page.

Automation 86

Automation Jobbing Sales Engineering 86

Groove Technology

AUGUST 31, 2021

Quality products – advanced technology – reasonable prices – quick and flexible adaptation in all situations to help bring customers the most reliable and high-class service experience. Be flexible with a team size. We prioritize adaptability and flexibility in order to meet the diverse needs of our customers.

Software 246

Software Outsourcing Right-Sizing Engineering 246

Magellan Solutions

JUNE 19, 2023

AI is transforming education through personalized learning, task automation, and increased convenience. AI is transforming the legal sector by evaluating legal papers, advancing research, and enabling lawyers to concentrate on crucial tasks. It automates repetitive jobs, analyzes data, and enhances human capabilities.

Outsourcing 105

Outsourcing Out-Tasking Collaborations Call Center 105

Perficient Digital Transformation

APRIL 11, 2022

By joining forces to enable the increased growth of decentralized studies, technology companies are transforming the face of medical research. Various speakers took note that: The traditional research model requires a massive investment of resources before acquiring any feedback on study viability.

Research 116

Research Healthcare Flexibility Software 116

Influx

NOVEMBER 22, 2022

According to Introspective Market Research…. Customers are looking for flexible pricing to meet varying needs. XaaS is the easily accessible and flexible solution to all forms of technology. . Digital solutions for hybrid and remote flexibility . billion in 2021 in the automation technology business. .

Flexibility 52

Flexibility Research Out-Tasking Analytics 52

Everest Group

NOVEMBER 30, 2023

Revenue Cycle Management (RCM) Platforms Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry. Revenue Cycle Management (RCM) Platforms PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this research, we assess 20 RCM platform providers on the RCM Platforms PEAK Matrix®.

Management 64

Management Healthcare Sourcing Flexibility 64

Hyland

OCTOBER 17, 2022

The advantages are in capacity, flexibility and cost variability, by turning things off or reducing computing power when it is not fully utilized. In fact, research shows that identical resources may cost more in the cloud than on-premises. Cloud is transforming the claims process by enabling automation and touchless claims.

Insurance 98

Insurance Advisory Research Out-Tasking 98

Everest Group

OCTOBER 11, 2023

DALLAS, October 11, 2023 — According to Everest Group, retail and Consumer Packaged Goods (CPG) enterprises have invested heavily in supply chain IT transformation services in the past few years, especially after the pandemic underscored the urgency of a flexible and resilient supply chain.

Retail 64

Retail Service Research Marketing 64

31 West

SEPTEMBER 5, 2022

Managed services help optimize corporate procedures by enabling business automation. As per a research study, the cloud-based IT services market exceeded $23 billion in 2016 and reached $80 billion by 2020. A research study in 2019 revealed that 9 out of 10 small and medium businesses would hire an MSP. Cybersecurity.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help optimize corporate procedures by enabling business automation. As per a research study, the cloud-based IT services market exceeded $23 billion in 2016 and reached $80 billion by 2020. A research study in 2019 revealed that 9 out of 10 small and medium businesses would hire an MSP. Cybersecurity.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Capgemini

JANUARY 16, 2024

For office-based workers, it means a flexible start each morning, or the opportunity to make the most of ‘digital nomad’ visas. Optimizing familiar programs is essential; introducing productivity augmenting capabilities with automation and emerging technologies is the next step. The next step is operational flexibility.

Flexibility 52

Flexibility Facilities Management Cybersecurity Collaborations 52

Magellan Solutions

NOVEMBER 7, 2023

Outsourcing to a call center not only helps them with software development and customer service but it assists them in becoming flexible in their operations, especially during product launches and updates where they experience a peak in inbound calls. They first delegated their technical support in India as early as 2004.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Simplr

NOVEMBER 21, 2022

Research shows that 89% of companies that lead with customer experience (CX) perform better financially than their competition. In fact, research shows 79% of consumers say customer service is extremely important when choosing where to shop. ” Priority #1: Break Down Silos. AI-powered solutions help brands in a few ways.

Human Resources 93

Human Resources Customer Support Collaborations Research 93

The Hackett Group

AUGUST 23, 2023

New Market Intelligence Research Finds That Top-Performing P2P Solutions Providers Deliver Companies Dramatically Higher Value Creation Miami, FL — August 23, 2023 — The Hackett Group , Inc. NASDAQ: HCKT) today announced the availability of its purchase-to-pay (P2P) software solutions market intelligence research.

Software 52

Software Advisory Research Automation 52