Remove Automation Remove Design Remove Inventory Management Remove Service
article thumbnail

AI transforms the IT support experience

IBM Services

We know that understanding clients’ technical issues is paramount for delivering effective support service. Product-embedded or online support tools, such as virtual assistants, can drive more informed and efficient support interactions with client self-service.

article thumbnail

4 key metrics to know when monitoring microservices applications running on Kubernetes

IBM Services

Each microservice, responsible for specific functionalities such as inventory management, order processing and payment handling, operates independently and communicates with others via APIs which are critical to your business/ service growth.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How generative AI can transform the aviation industry 

IBM Services

These include enhancing customer experiences through better, more personalized travel recommendations and promotions, as well as improving customer service by creating more robust virtual assistants. Create digital twins : Aircraft designers and MRO companies frequently create virtual models of products or systems.

article thumbnail

Unlock retail visibility with B2B Mulesoft Integrations

Groove Technology

With a reliable supply chain visibility system, retailers can sit back and watch as the data flows in, providing them with valuable insights into customer behavior, inventory management, and production processes. It involves numerous manual tasks, including taking orders, processing payments, and managing inventory.

Retail 130
article thumbnail

The Year of Living Intelligently in the Cloud

Automation Anywhere

We chat with AI bots when seeking customer services from the biggest brands in every industry. AI is helping to diagnose illnesses, inform us how to stock inventory levels for the next quarter, and cull out the best job candidates from thousands of resumes. RPA helped provide almost instantaneous service to clients.

article thumbnail

MRO spare parts optimization

IBM Services

Whether MRO processes address preventive maintenance, service failures or shutdown overhauls, the wanted results are the same: deliver increased service levels, function safely and sustainably, operate efficiently and reduce unplanned and costly downtime. A 40% reduction in inventory costs. A 25% increase in service levels.

article thumbnail

Retailers can tap into generative AI to enhance support for customers and employees

IBM Services

With the rise of highly personalized online shopping, direct-to-consumer models, and delivery services, generative AI can help retailers further unlock a host of benefits that can improve customer care, talent transformation and the performance of their applications.

Retail 94