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Turning Good into Great: 10 Reasons to Outsource Customer Service

Mattsen Kumar

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

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Mattsen Kumar - Untitled Article

Mattsen Kumar

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

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Automating The Finance Function: The Future of Finance

Planergy Software

Automating the Finance Function. Of all the areas that businesses automate, finance continues to lag far behind. The widespread use of spreadsheets or other outdated systems to perform accounting duties has put millions of businesses behind when it comes to automation. Intelligent Automation in Finance.

Finance 98
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Conversational AI use cases for enterprises

IBM Services

The emergence of NLG has dramatically improved the quality of automated customer service tools, making interactions more pleasant for users, and reducing reliance on human agents for routine inquiries. Conversational AI represents more than an advancement in automated messaging or voice-activated applications.

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3 Financial Services Industry Trends that will Transcend the Pandemic

Automation Anywhere

Yet, the pandemic has accelerated the development of virtual service and the integration of digital channels such as web and chatbots with live channels such as call centers and live chat. Chatbots, and intelligent automation software bots in general, are helping financial institutions improve their customer service.

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The Meaning of 24-Hour Front Desk in Hotels

Magellan Solutions

Pursuing seamless operations and heightened guest satisfaction transforms a goal into a reality. With our insights, your hotel can enhance guest experiences and streamline operations. Consider this: What if you could enhance your hotel’s guest experience while streamlining operations?

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Exploring the Power of HCL Commerce REST API: Unleashing E-commerce Potential

Perficient Digital Transformation

Introduction: The REST API allows you to create custom business logic to extend existing HCL Commerce processes or call personalized processes. This flexibility empowers you to tailor the platform to meet specific business requirements and seamlessly integrate it with existing systems.