IBM Business Partners

AUGUST 1, 2023

This explains the existence of both incident and problem management, two important processes for issue and error control, maintaining uptime, and ultimately, delivering a great service to customers and other stakeholders. Organizations increasingly depend on digital technologies to serve their customers and collaborate with partners.

Management 62

Management Automation Software External Service Provider 62

31 West

SEPTEMBER 12, 2022

Or managing your contingent workforce has left you overwhelmed? VMS and MSP offer benefits like procurement and management of the contingent workforce. This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP).

Managed Services 130

Managed Services Outsourcing Automation Flexibility 130

IBM Services

MAY 8, 2024

Drawing from my experience with clients across expansive, multi-year SAP engagements, there are three areas where collaborative value creation and charting future roadmaps intertwine seamlessly. Process visualization: Convert results into models or develop to collaborate and enrich. Establish a performance baseline.

Advisory 88

Advisory Collaborations Managed Services Automation 88

Perficient Digital Transformation

MARCH 3, 2023

In this post, we’ll walk through how Amazon Web Services (AWS) and Perficient, a Platinum Partner for Adobe, can help customers accelerate their Digital Content Management with Adobe Experience Manager. Customers want experiences that are consistent and connected across every touchpoint.

Management 64

Management Out-Tasking Engineering Analytics 64

31 West

SEPTEMBER 14, 2022

Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years. Businesses, small or large, require technology and automation. What do You Mean by Managed Services?

IT Outsourcing 130

IT Outsourcing Outsourcing Managed Services Operational Costs 130

31 West

JANUARY 11, 2021

Be it a big or small enterprise, help desk management software is a must for every company today. This article will help you know what is help desk management software? This is where you need a help desk software to manage and help you execute your plan properly. Besides, it also provides security to your management system.

Software 130

Software Management Customer Service Sourcing 130

31 West

JANUARY 25, 2023

These applications are engineered to automate complex ITSM operations and simplify all kinds of technical jobs. They can fix it on their own, while the more complex issues can be routed to the IT agent through its ticket management module. AutoTask is for Managed Service Providers that offer technical assistance to their IT teams.

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

31 West

JANUARY 26, 2023

If you are switching from a manual help desk to an automated ITSM software, the extensive range of features may seem overwhelming at first glance. The asset management tool lists all your hardware and software assets in one place and discovers their running status. The software was designed to automate most, if not all, IT solutions.

Right-Sizing 130

Right-Sizing Software Automation Design 130

31 West

JANUARY 20, 2023

Today, IT help desk software offers a comprehensive package covering all aspects of a business—from IT automation to remote workforce management. ManageEngine is a robust IT management software designed for technicians and businesses of all sizes. ManageEngine has gained popularity for its fantastic automation capabilities.

Software 130

Software Automation Out-Tasking Design 130

31 West

DECEMBER 6, 2022

Although traditional practices are still in use, they can’t automate IT operations. They are implementing automation and IT management tools like ServiceNow to ensure a smoother transition to the digital workflow. Automated Applications. Manage Your Hardware and Software. Improved Customer Service.

Software 130

Software Automation Human Resources Customer Service 130

Perficient Digital Transformation

FEBRUARY 23, 2022

With over 12 years of experience with the Pega platform and our longstanding service as a Pega Partner Advisory Council Member, we are experienced in identifying and solving the unique challenges of our clients across industries with award-winning cloud and business process management (BPM) solutions.

Robotics Process Automation 116

Robotics Process Automation Advisory Automation Collaborations 116

Everest Group

APRIL 8, 2024

Intelligent Document Processing (IDP), Banking-specific IDP, and Insurance-specific IDP Products Intelligent Document Processing (IDP) products continue to play a vital role in enterprises’ automation technology portfolios. This demand is further propelled by the advanced capabilities, features, and functionalities offered by IDP products.

Insurance 78

Insurance Banking Research Automation 78

Obobo

MARCH 19, 2023

As you gain momentum in your business, chances are you will be signing contracts with vendors, partners, and customers—creating a need for contract management. Managing contracts manually can be overwhelming and can lead to errors. But what exactly is a contract management system? What is a Contract Management System?

Management 40

Management Automation Out-Tasking Administrative 40

Perficient Digital Transformation

NOVEMBER 8, 2023

CMDB Challenges: Unraveling the Common Thread: The prevalent concerns that echo through the minds of all Configuration Management Database (CMDB) owners across our customers are: How can I maximize the value of my CMDB? Are you collaborating with your partner on the best practices and CMDB expansions below to enhance CMDB ROI?

Co-Sourcing 52

Co-Sourcing Risk Management Risk Management Collaborations 52

Planergy Software

JULY 21, 2023

How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Download Free Copy Services Procurement: What Is It and How To Manage It Written by Rob Biedron 15 min read Business Process Management (BPM) Process & Procedures Procurement Download PDF IN THIS ARTICLE What is Services Procurement?

Management 52

Management Service Strategic Sourcing Supply Chain Management 52

31 West

SEPTEMBER 22, 2022

The article will look at how a virtual desk operates, its core components and benefits, and how a third-party service provider can tend to your IT needs. How Does a Virtual Service Desk Operate? What are some Important Considerations when Setting a Virtual Service Desk? Automation. Automation. Objectives.

Service 130

Service Outsourcing Automation Flexibility 130

Perficient Digital Transformation

FEBRUARY 14, 2023

Stakeholder Buy-in : It’s critically important to have support of executive leaders for investments in resource allocation, vendor commitments, tooling, partner engagement, program prioritization, change management, process modernization, financial management, and organizational awareness.

Government 111

Government Out-Tasking Collaborations Cybersecurity 111

Perficient Digital Transformation

FEBRUARY 13, 2023

DevOps is a methodology that aims to bring together the development and operations teams to work collaboratively. It is a set of practices and processes that focus on improving communication, collaboration, and automation to deliver software products faster, with higher quality and reliability.

Reduced Costs 64

Reduced Costs Automation Collaborations Software 64

Hyland

SEPTEMBER 16, 2022

Its Document Management and Collaboration team has created more than a dozen solutions impacting virtually every business unit, including: An R&D tax credit repository for the Product Development team. Collaboration activation. Open source for the win. CommunityLIVE : A mood pic.twitter.com/ppN6LDgiya.

Banking 105

Banking Healthcare Collaborations Sourcing 105

Hyland

MAY 3, 2022

Managed services for the win. What you need to know: Monique Williams , the South Africa regional sales manager for Hyland, talks managed services with IT Web. Read on for Williams’s insight on the cost savings and productivity boosting potential that managed services offer. We can, but should we?

Robotics Process Automation 52

Robotics Process Automation Finance Collaborations Cybersecurity 52

31 West

APRIL 17, 2023

Are you looking to offer cybersecurity services as an MSP? If yes, the Cybersecurity Management service by ConnectWise can be of help. The company offers quick launch services that can help you build or expand your cybersecurity practice. What Services Does Connectwise Cybersecurity Management Offer?

Cybersecurity 130

Cybersecurity Event Management Reduced Costs Out-Tasking 130

IBM Business Partners

JUNE 2, 2023

The unavailability of a skilled workforce makes these systems expensive to operate, manage and enhance. Modernization will free caseworkers’ time to focus on and collaborate with families, rather than focusing on navigating an aging system. Provide quick and transparent services to ease stress and frustration in times of need.

Co-Sourcing 88

Co-Sourcing Automation Flexibility Collaborations 88

Perficient Digital Transformation

OCTOBER 18, 2023

Navigating the complex realm of healthcare IT, challenges linked to data management and system integration often emerge, influencing both IT teams and the overarching goals of healthcare entities. This promotes constant collaboration, where members share knowledge and best practices daily. Quick Tip: Embrace intelligent automation.

Healthcare 52

Healthcare Streamline Operations Reduced Costs Automation 52

Hyland

JULY 19, 2022

You’ve tackled storing and managing your content – now learn about all the ways you can unlock its value by harnessing the power of content services capabilities. Explore toolsets for automation, innovation and transformation, as well as opportunities to further partner with Hyland to meet your business objectives.

Cybersecurity 145

Cybersecurity Automation Flexibility Collaborations 145

IBM Services

NOVEMBER 15, 2023

These features—along with a broad range of traditional machine learning and AI functions —are now available to independent software vendors (ISVs) and managed service providers (MSPs) as part of IBM’s embeddable software portfolio, supported by the IBM Ecosystem Engineering Build Lab and partner ecosystem.

Co-Sourcing 90

Co-Sourcing Supply Chain Management Engineering Sales 90

31 West

MARCH 6, 2023

These solutions help implement ITSM practices, centralize the workspace for your internal or outsourced IT help desk , and improve efficiency with collaboration tools and integrations. About Jira Jira Service Management is a product offered by Atlassian. It empowers the service desk teams to deliver positive user experiences.

Customer Service 130

Customer Service Sales Out-Tasking Customer Support 130

Perficient Digital Transformation

FEBRUARY 23, 2023

We believe that Perficient is uniquely positioned to deliver Salesforce platforms and services to our clients. Intelligent care collaboration: With smarter management tools, care teams and providers can easily focus on patients and tasks that need the most attention.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

Offshore India Data Entry

APRIL 19, 2024

Examples include payroll management, data entry, and accounting services. Front-Office Outsourcing: Front-office BPO involves customer-related services, such as marketing or tech support. By outsourcing front-office tasks, companies can enhance customer experiences and maintain efficient service delivery.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

IBM Services

NOVEMBER 8, 2023

It is with immense gratitude that I thank Ken for his leadership not only across IBM Power, but for his service to IBM in various roles spanning IP, strategy and software during his distinguished IBM career. I am excited to announce, therefore, that a few months ago I took on the role of IBM Power general manager. Read more here.

Advisory 96

Advisory Banking Automation Design 96

Mercans

FEBRUARY 8, 2023

Global payroll Global payroll refers to the process of managing and distributing the payment of wages and other compensation-related information for employees who work in multiple countries. As a result, software-as-a-service (SaaS) is becoming increasingly popular among international businesses for global payroll purposes.

Payroll 52

Payroll Out-Tasking Right-Sizing Software 52

Perficient Digital Transformation

SEPTEMBER 27, 2021

Due to the number of resources and cost required to deploy websites at scale, our client decided to transition its Adobe Experience Manager (AEM) development capabilities to us. Marketo enables scalable, complex marketing automation campaigns. ?. Secure Marketing Automation. Higher-Velocity Product Development.

Healthcare 119

Healthcare Insurance Analytics Automation 119

Magellan Solutions

FEBRUARY 5, 2024

Outsourcing offers flexibility in service selection: companies can outsource specific IT functions such as application management, software development, testing, system administration, or technical support. Managed Services: Service providers manage tasks remotely or by placing staff on-site without transferring employees.

IT Outsourcing 52

IT Outsourcing Outsourcing Offshoring Flexibility 52

Perficient Digital Transformation

JANUARY 19, 2023

Project Features: With Smartsheet’s built-in project management tools, such as the Gantt chart, it is easy to keep track of your project from start to finish. Then adjust the Dependency Settings, Timeline Display, and Resource Management. Notifications, approval requests, recording dates, and row locking can all be automated.

Out-Tasking 64

Out-Tasking Automation Design Collaborations 64

Everest Group

JANUARY 18, 2024

This forecast summarizes the sentiments of more than 50 CIOs interviewed by Everest Group in collaboration with Yates Ltd. Our areas of focus include enterprise networks, software, managed services, end user services and automation. is a WBENC-certified woman-owned business.

Research 64

Research Government Retail Healthcare 64

Paysquare

MARCH 3, 2024

Integrating global payroll with local HR systems facilitates efficient management of employee data, payroll processing and regulatory compliance. Using the services of a provider that takes care of the payroll management system can help with the integration.

Payroll 52

Payroll Regulations Data Entry Administrative 52

IBM Business Partners

AUGUST 16, 2023

It is poised to transform businesses and industries, revolutionize how employees and other stakeholders collaborate, and drive digital transformation initiatives. With the right guidance and cost management approach, a cloud migration can and should decrease overall IT costs , while increasing operational efficiency and improving IT services.

Automation 69

Automation Software Cost Control Flexibility 69

Perficient Digital Transformation

NOVEMBER 10, 2021

And beyond these more consumer-related use cases, there are real-world applications across industry verticals like healthcare, financial services, retail, and more. According to Forrester’s report, “Perficient is proficient at AI strategy development and document automation.”

Healthcare 78

Healthcare Robotics Process Automation Government Automation 78