Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 72

Cybersecurity Analytics Managed Services Out-Tasking 72

IBM Services

MARCH 29, 2024

Imagine a future where artificial intelligence (AI) seamlessly collaborates with existing supply chain solutions, redefining how organizations manage their assets. If you’re currently using traditional AI, advanced analytics, and intelligent automation, aren’t you already getting deep insights into asset performance?

Management 88

Management Services Contracting Analytics Collaborations 88

Everest Group

JANUARY 4, 2023

To learn about the benefits of a business outcome model for enterprises and service providers, the requirements to get started, and common pitfalls, read on.

BPO 52

BPO Outsourcing Labor Costs Advisory 52

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency.

Retail 69

Retail E-Commerce Service Sourcing 69

Everest Group

DECEMBER 1, 2023

As a result, organizations are increasingly investing in OT security measures, including network security, advanced asset visibility, threat detection, incident response plans, and risk and vulnerability management, to protect critical infrastructure and minimize cyber risks while embracing the benefits of IT/OT convergence.

Cybersecurity 64

Cybersecurity Manufacturing Healthcare Regulations 64

Everest Group

AUGUST 9, 2023

In this PEAK Matrix® report, we provide: Everest Group’s PEAK Matrix ® evaluation of 19 task mining technology providers and their categorization as Leaders, Major Contenders, and Aspirants An overview of process intelligence products A competitive landscape of the task mining technology provider market Key task mining technology trends Providers’ (..)

Managed Services 52

Managed Services Automation Analytics Research 52

Everest Group

SEPTEMBER 21, 2021

Read on to learn how critical partnerships with IT and BPO providers can help vaccine manufacturers in product development and more by providing technology tools, artificial intelligence, automation and analytics, talent and other needed expertise. Infosys-owned Simplus has built a Salesforce-based vaccine management solution for the U.S.

Outsourcing 52

Outsourcing Manufacturing Out-Tasking Administrative 52

Everest Group

OCTOBER 12, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Robotics Process Automation 72

Robotics Process Automation Automation Payroll Healthcare 72

Everest Group

OCTOBER 19, 2023

At the same time, there is a growing focus on non-traditional F&A areas, including risk management, compliance, sustainability, and data & analytics. Advisory services are becoming prominent, with service providers supporting enterprises to successfully navigate through complex financial environments.

Finance 64

Finance Accounting Outsourcing Advisory 64

Everest Group

OCTOBER 2, 2023

Further investments include analytics-driven tools for razor-sharp Healthcare Professional (HCP) profiling and targeting and the use of automation tools in areas such as Adverse Events (AE) intakes to rapidly evolve with the market needs.

Business Process Outsourcing 59

Business Process Outsourcing Manufacturing Healthcare Regulations 59

IBM Services

APRIL 5, 2024

Workload schedulers such as  IBM Spectrum® LSF® efficiently manage job flow to GPUs, while IBM Spectrum Symphony®, a low-latency, high-performance scheduler designed for the financial services industry’s risk analytics workloads, also supports GPU tasks.

Manufacturing 69

Manufacturing Design Efficiency Sourcing 69

Perficient Digital Transformation

MAY 3, 2022

This is the third blog in a series that dives into how organizations become data-driven, with insights and strategy from Perficient’s Senior Data Strategist and Solutions Architect, Dr. Chuck Brooks. The Data Catalog and Metadata Management. You can read the previous post, here.

Analytics 52

Analytics Streamline Operations Collaborations Regulations 52

Perficient Digital Transformation

JANUARY 23, 2023

Amazon OpenSearch Service By Dhaval Ghonge Amazon Connect offers OpenSearch as a service that can be used in a contact center to build reporting dashboards that supervisors can use to review agent activity and availability, agent performance and status, inbound and outbound calls, SMS, chats, and much more.

Service 64

Service Analytics Out-Tasking Engineering 64

Hyland

MAY 3, 2022

Managed services for the win. What you need to know: Monique Williams , the South Africa regional sales manager for Hyland, talks managed services with IT Web. Read on for Williams’s insight on the cost savings and productivity boosting potential that managed services offer.

Robotics Process Automation 52

Robotics Process Automation Finance Collaborations Cybersecurity 52

Everest Group

AUGUST 31, 2022

Top Customer Experience Management (CXM) Service Providers in the Americas The Customer Experience Management (CXM) market in the Americas has shown significant resilience throughout the post-pandemic phase in 2021, as enterprises across the board continued their investments in this space to retain existing customers and attract new ones.

Management 52

Management Service Marketing Analytics 52

Offshore India Data Entry

APRIL 19, 2024

Reduced Employee Management : By outsourcing certain processes, companies can reduce the burden of employee management. Service providers are responsible for hiring, training, and managing their own workforce. Service providers have robust backup systems and contingency plans to ensure uninterrupted operations.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Perficient Digital Transformation

MARCH 27, 2023

The CMS Options: XM Cloud, XM, XP & Content Hub One With two SaaS offerings and two offerings that can be deployed on premise, in the cloud or to a managed service, there is no shortage of choice when it comes to selecting a content management system offering. middleware, ensure optimized page load speeds.

Management 64

Management Analytics Regulations Marketing 64

Perficient Digital Transformation

FEBRUARY 14, 2023

In this series of blog posts, we will explore the four pillars of a successful Cloud Transformation: Program Model, Cloud Foundations, Portfolio Transformation, and Enterprise App Migration. Data: Ensuring that data strategy and workload modernization align to create a scalable data foundation for improved analytics, AI, and ML capabilities.

Government 111

Government Out-Tasking Collaborations Cybersecurity 111

Everest Group

OCTOBER 4, 2022

Webinar.

Outsourcing 59

Outsourcing Analytics Customer Service Managed Services 59

Perficient Digital Transformation

NOVEMBER 15, 2021

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed.

Administrative 69

Administrative Analytics Flexibility Managed Services 69

Obobo

DECEMBER 13, 2022

Third party risk management is important because it helps you protect your business from potential legal issues, financial losses, and reputational damage. In this blog post, we will explore some of the key components of an effective TPRM program. What is Third Park Risk Management? Conclusion.

Risk Management 52

Risk Management Risk Management Management Insurance 52

Premier BPO

MAY 17, 2023

Our goal is to offer services that are not only seamless with business processes but also with people. Using Insights to Enhance Renewals Our data management services ensure that licenses nearing expiry are treated as sales opportunities and routed to the renewals team, creating additional revenue streams for our clients.

BPO 52

BPO Co-Sourcing Software Right-Sizing 52

IBM Business Partners

JULY 19, 2023

In the AI domain, IBM has 21K+ data Scientists, AI Engineers, and consultants and has executed 40K+ AI and analytics engagements. An AI generated sample narrative of adverse events In addition to this, IBM Consulting recently launched watsonx.data on AWS, an open, hybrid, governed data store to help enterprises scale analytics and AI.

Co-Sourcing 64

Co-Sourcing Regulations Human Resources Manufacturing 64

Invedus

FEBRUARY 27, 2023

Benefit administration and management. HR support services such as onboarding and offboarding. Reporting and analytics capabilities. How to outsource your payroll services? Outsourcing your payroll services can bring great benefits, here 4 simple steps to outsource your payroll services Step 1.

Payroll 52

Payroll Outsourcing Regulations Administrative 52

Invedus

JUNE 2, 2023

Why we picked Buldium: This software offers features that help to manage the entire journey of managers. Features like lead generation, tenant screening, business performance analytics tools make real estate accounting easier. The post Best Real Estate Accounting Software To Use In 2023 appeared first on Blogs.

Accounting 98

Accounting Software Finance Payroll 98

TTEC

AUGUST 16, 2021

Customer Experience as a Service (CXaaS) is an end-to-end managed services approach that combines CX strategy, technology innovation, data integration, automation and employee expertise to quickly develop and expand customer-centric initiatives. Find out by using our Agility Savings Calculator.

Reduced Costs 52

Reduced Costs Automation Analytics Flexibility 52

IBM Services

NOVEMBER 30, 2023

Measure impact: Use analytics and metrics to assess the effectiveness of branding efforts. Leverage data and analytics By leveraging data-driven insights, organizations can make informed decisions, optimize the recruitment processes and improve the overall quality of hires. Analyze the cost and benefits associated with each.

Jobbing 66

Jobbing Sourcing Analytics Management 66

Perficient Digital Transformation

MAY 30, 2023

In this technical blog post, we will explore the limitations of Databricks regarding synchronous updates, introduce the pattern of “Simulating Synchronous Operations with Asynchronous Code,” and compare it with the widely adopted event-driven architecture. These services can help keep the data consistent between the two systems.

Analytics 59

Analytics Engineering Service Sourcing 59

Obobo

DECEMBER 13, 2022

Third party risk management is important because it helps you protect your business from potential legal issues, financial losses, and reputational damage. In this blog post, we will explore some of the key components of an effective TPRM program. What is Third Party Risk Management? Conclusion.

Risk Management 40

Risk Management Risk Management Management Insurance 40

Perficient Digital Transformation

FEBRUARY 10, 2023

These cloud computing web services provide distributed computing processing capacity and software tools via AWS server farms. This blog will demonstrate how to use the Data Migration Service to move data from Amazon RDS PostgreSQL to Amazon Redshift. What is Amazon Database Migration Service?

Service 64

Service Out-Tasking Sourcing Engineering 64

Perficient Digital Transformation

APRIL 14, 2023

In our first blog in this series, ‘ Product-Driven vs Project-Driven: What’s the Difference? ’ When analyzing this feedback, it is important to look at analytics on how your products are being used. In addition, focused outreach for more in-depth surveys can also be helpful.

Collaborations 64

Collaborations Call Center Analytics Management 64

IBM Services

NOVEMBER 8, 2023

We are expanding IBM Db2 Warehouse on Power with a new Base Rack Express at a 30% lower entry list price, adding to today’s S, M and L configurations, while still providing the same total-solution experience, including Db2 Data Warehouse’s connectivity with watsonx.data to unlock the potential of data for analytics and AI.

Advisory 96

Advisory Banking Automation Design 96

Mercans

FEBRUARY 23, 2023

It is also commonly held that certain trade-offs are very prominent between operating a commercially available cloud or SaaS-based technology solution for service delivery, or utilizing a services approach based on full or partial outsourcing. Industry Tidbit #2 Global multi-country payroll (MCP) market is expected to reach $4.8

Payroll 75

Payroll Outsourcing Robotics Process Automation Software 75

IBM Business Partners

JUNE 2, 2023

The approach leverages IBM’s zOS connectors , allowing us to shift the focus from application to data, move mainframe data in mainframe format into cloud storage (with near real-time, bidirectional data sync), and leverage new and modern cloud data management services. Data migration to the cloud for analytics and insights.

Co-Sourcing 88

Co-Sourcing Automation Flexibility Collaborations 88

Mercans

FEBRUARY 8, 2023

A significant amount of time can be saved with better record-keeping and management as you are aware of all your payroll data. Cost-effective Solution – Saas integration is a cost-effective solution for any business looking to use their data better and get more out of their investment in analytics software.

Payroll 52

Payroll Out-Tasking Right-Sizing Software 52

Groove Technology

OCTOBER 12, 2022

The Key management service uses an exclusive datastore that is inaccessible via the internet and in-memory servers that are SSL-encrypted for data transfer. Millions of developer variables are now safer thanks to the Dotenv Vault security file format, which was created to protect confidential information. Why should we use this tool?

Design 130

Design Out-Tasking Jobbing Automation 130