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Healthcare PowerByte: Enhancing Efficiency, Value, and Care

Perficient Digital Transformation

Achieving these goals requires operational efficiency and business insights. When implemented together, intelligent automation and advanced analytics can help you streamline processes and illuminate paths toward better care. What process and analytics goals are top of mind at your organization? Let’s talk.

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Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog

Everest Group

In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?” This has mainly been driven by nervousness in the market about how generative AI will impact the need for contact centers, especially in the way they are operated today, which is very reliant on vast numbers of people.

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Economic Oasis: Revenue Cycle Management Thriving Through Turbulent Times | Blog

Everest Group

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

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What is Spend Analytics Software? – Definition

Obobo

What is Spend Analytics Software? Today, businesses of all sizes are looking for ways to get more out of their resources and reduce costs. Spend analytics software is one of the best ways to do this. But, what exactly is spend analytics software? What is Spend Analytics Software? – Definition.

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What is Spend Analytics Software? – Definition

Obobo

What is Spend Analytics Software? Today, businesses of all sizes are looking for ways to get more out of their resources and reduce costs. Spend analytics software is one of the best ways to do this. But, what exactly is spend analytics software? What is Spend Analytics Software? – Definition.

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Leveraging Strategic Partnerships to Unlock the Potential of Gen AI in Customer Experience Management | Blog

Everest Group

Generative Artificial Intelligence (gen AI) is emerging as a game-changer in customer experience management (CXM) by offering the potential to personalize customer interactions, enhance operational efficiency, and provide a competitive edge. As enterprises adopt gen AI, third-party providers have an increasingly vital role.

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Claims leakage prevention: Investing in efficiency and experience

Hyland

The increase in current and potential claims has highlighted the need for efficient claims handling and, ultimately, reduction in claims leakage. Inefficient claims triaging can lead to leakage compounded by costs associated with delays in handling. The adage “time is money” is the core of efficient claims handling.