Raya Contact Center

MAY 22, 2023

To further improve customer satisfaction and operational efficiency, RAYA CX implemented a robust Post-Call Analytics solution. To overcome these challenges, RAYA CX seeks to implement a Post-Call Analytics solution that can automate data processing, identify trends, and deliver actionable insights. Field is required!

Analytics 40

Analytics Efficiency Call Center Global Outsourcing 40

IBM Services

SEPTEMBER 7, 2023

This is where harnessing artificial intelligence (AI) and data analytics can help. Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources. The latter can also help drive efficiency by lowering end-user energy use.

Analytics 102

Analytics Research Sourcing Automation 102

The Hackett Group

DECEMBER 10, 2021

Industrialized Data & Analytics. Some have even spun off data and analytics as a business services function, headed by a chief data officer. They are also making major investments in developing and hiring staff with data science and analytics skills to extract and apply all potential value. Reap the Rewards.

Analytics 98

Analytics Government Automation Efficiency 98

Automation Anywhere

JUNE 1, 2022

All this can be attributed to drivers of development, such as the rise of ubiquitous computing, extensive use of the internet protocol (IP), continued advancement of data analytics, and more. The advantages of automation in IoT Automation offers many advantages to your business processes using IoT.

Automation 145

Automation Manufacturing Retail Efficiency 145

Offshore India Data Entry

OCTOBER 29, 2023

The data processing and business process outsourcing (BPO) landscapes have been fundamentally altered in recent years by emerging technologies like artificial intelligence and automation. These advanced technologies are enabling BPO companies to unlock unprecedented levels of efficiency and productivity.

BPO 64

BPO Automation Data Entry Business Process Outsourcing 64

Automation Anywhere

JANUARY 14, 2021

RPA analytics can fill out the story so that we make smarter, more informed decisions based on data—and not just feelings. For your intelligent automation program, the analytics can tell you everything from bot performance to data trends, or better yet, offer operational analytics and business insights. What’s your ROI?

Analytics 97

Analytics Out-Tasking Finance Automation 97

Magellan Solutions

JANUARY 29, 2024

Payment Automation Check or bank transfer payments to the client’s suppliers are handled on the client’s behalf by integrating with the client’s accounting system and automating the payment process for the client. This lightens the vendor management workload for the client.

Accounting 52

Accounting Efficiency Outsourcing External Service Provider 52

Perficient Digital Transformation

JULY 12, 2022

You have heard the saying “data is the new oil” … Yes, you usually have too much data and are not utilizing it to your advantage in the most efficient way. Our comprehensive approach combines qualitative and quantitative research with data and analytics to understand, track and measure actual customer behavior. Data & Analytics.

Analytics 112

Analytics Research Out-Tasking Design 112

Zinnov

APRIL 4, 2024

But where does ICG fit into the larger picture of Intelligent Automation (IA)? In a world where technology leads the way, businesses are moving away from slow, manual processes to embrace a new era of Intelligent Automation (IA). The latest iteration of this technology, Intelligent Automation 2.0

Automation 52

Automation Retail Insurance Collaborations 52

Automation Anywhere

AUGUST 27, 2021

For example, operational analytics allows you to track and measure the health and performance of your RPA bots, giving you a line of sight to ensure you are meeting your automation SLAs. Turn your RPA data into shareable, actionable insights today with the Automation Anywhere Bot Insight. Analyze the Difference.

Analytics 95

Analytics Robotics Process Automation Automation Manufacturing 95

Perficient Digital Transformation

JULY 14, 2022

Robotic Process Automation (RPA). Robotics is nothing but computers that imitate human actions, the process is a series of steps which mainly lead to some meaningful task, Automation means any task which is done without human intervention is known to be automated. Excel Automation. Blue Prism. Process Flow. Object Studio.

Robotics Process Automation 121

Robotics Process Automation Automation Data Entry Software 121

Perficient Digital Transformation

FEBRUARY 26, 2024

How AI and Automation is Changing the Retail Game As the digital landscape continues to evolve, retailers are increasingly turning to AI and automation to gain a competitive edge. Enter AI and automation , two powerful tools that can transform the retail landscape.

Retail 59

Retail Automation Inventory Management Reduced Costs 59

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 52

Automation Healthcare Robotics Process Automation Retail 52

Capgemini

JUNE 20, 2023

Transforming R2A drives a more analytically-focused future Malgorzata Bateup 20 Jun 2023 Facebook Twitter Linkedin Digitalizing your record-to-analyze processes enables you to spend less time crunching numbers and more time analyzing data to drive more insights. This helps you close faster with more complete and accurate results.

Analytics 52

Analytics Finance Accounting Out-Tasking 52

Zinnov

DECEMBER 14, 2023

Whether it’s digital assistants leveraging Advanced Machine Learning (ML) models to recommend music and respond to voice queries, or news generation algorithms creating articles, or automated factories controlled by predictive analytics software – examples of AI’s invisible hand are everywhere across society.

Automation 52

Automation Robotics Process Automation Call Center Analytics 52

Influx

JANUARY 19, 2023

No matter the size of your business, you can benefit from operational efficiency in a myriad of ways. Topics of discussion: What is operational efficiency in business? How can small businesses benefit from improved operational efficiency? How can large businesses benefit from improved operational efficiency?

Efficiency 52

Efficiency Sales Reduced Costs Customer Support 52

Automation Anywhere

AUGUST 3, 2021

Robotic Process Automation (RPA) is not a question of taking a manual process and automating it, step by step—although that is what many businesses do. There should almost always be some transformation involved—changes that make the process more efficient, more robust, less error-prone. Businesses themselves say they want this.

Automation 109

Automation Robotics Process Automation Efficiency Collaborations 109

Automation Anywhere

NOVEMBER 19, 2021

Good morning, This week’s videos in RPA Replay fall under the title of “Dollars, Cents, and Sensibility”—how it makes sense to employ automation to improve accounts payable (AP) processing and other types of finance and accounting (F&A) processes. Plus, learn how RPA taskbots can automate your AP process end-to-end—for a happy ending.

Automation 98

Automation Finance Accounting Analytics 98

IBM Services

FEBRUARY 12, 2024

This helps ensure that they not only access data but also use it efficiently across multiple streams, maximizing its potential positive impact on the business. By simplifying complex tech-heavy processes, IBM Event Automation maximizes the accessibility of Kafka settings.

Automation 86

Automation Sourcing Out-Tasking Analytics 86

Perficient Digital Transformation

SEPTEMBER 18, 2023

And selecting a marketing automation platform isn’t that different as there are a lot of things to consider as well. Comparatively, in marketing automation tools you might want higher throughput to pass large amounts of data or send high-volume emails quickly. In both instances, price is a big sticking point.

Automation 52

Automation Marketing Analytics Sales 52

Everest Group

OCTOBER 12, 2023

Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages.

Robotics Process Automation 72

Robotics Process Automation Automation Payroll Healthcare 72

Hyland

OCTOBER 31, 2022

The increase in current and potential claims has highlighted the need for efficient claims handling and, ultimately, reduction in claims leakage. The adage “time is money” is the core of efficient claims handling. Modern digital solutions can enable remote claims resolution and analysis, and in turn produce process efficiency gains.

Efficiency 52

Efficiency Insurance Analytics Sourcing 52

Mattsen Kumar

SEPTEMBER 21, 2023

Today, when businesses rely on data-driven decisions, Speech Analytics increasingly positions itself as an indispensable tool. The blog post discusses how Speech Analytics is reshaping CX and why it is poised to be a future trend. It adds value to traditional call center methods and makes the process more efficient.

Analytics 52

Analytics Call Center Marketing Regulations 52

Future of Sourcing

MARCH 20, 2023

In an exclusive article Siddharth Poddar - Practice Head, Procurement Insights at Polestar Solutions shares his insights into the need for procurement analytics maturity model, key steps to assess and improve procurement analytics maturity and how to build a sustainable procurement analytics program.

Analytics 59

Analytics Sourcing Collaborations Out-Tasking 59

Perficient Digital Transformation

JUNE 1, 2022

A group of five pillars encompassing Reliability, Security, Cost Optimization, Operational Excellence, and Performance Efficiency. Cost Optimization must be balanced against Performance Efficiency. Conversely, Operational Excellence may complement and enhance Performance Efficiency. ” ~ David Allen.

Efficiency 97

Efficiency Co-Sourcing Design Right-Sizing 97

Automation Anywhere

MAY 14, 2021

What can you look forward to with the latest release of the Automation 360 platform? More capabilities for RPA Workspace, Discovery Bot, AARI, Bot Insight, and IQ Bot to help you make more of your automation investment. Making Bot Insight more accessible Analytics is an essential component of any intelligent automation program.

Automation 93

Automation Analytics Government Efficiency 93

Automation Anywhere

DECEMBER 7, 2020

For that reason and others, many companies are turning to intelligent automation that combines Robotic Process Automation (RPA), artificial intelligence (AI), and analytics to streamline and accelerate the process. These are the highest priority processes to automate. These are the highest priority processes to automate.

Automation 96

Automation Robotics Process Automation Out-Tasking Analytics 96

Automation Anywhere

DECEMBER 23, 2021

To help resolve the crisis, many businesses across industries are turning to intelligent automation to get goods moving again to enterprises, stores, and shopping sites. How intelligent automation can help Solutions for the crisis have included utilizing self-driving trucks to solve the driver shortage, moving supply chains back to the U.S.

Automation 101

Automation Robotics Process Automation Out-Tasking Manufacturing 101

IBM Services

FEBRUARY 28, 2024

Here are four smart technologies modernizing strategic sourcing processes today: Automation Business process automation (also considered a type of business process outsourcing ) is pervasive across industries, minimizing manual tasks in accounting, human resources, IT and more. Blockchain Information is an invaluable business asset.

Sourcing 105

Sourcing Supply Chain Management Strategic Sourcing Automation 105

Perficient Digital Transformation

MAY 3, 2023

It has various characteristics and functionalities that can support businesses in automating their operations, elevating customer engagement, and boosting productivity. This empowers businesses to make data-driven decisions more rapidly and efficiently. A significant advantage of OmniStudio is its powerful data management abilities.

Automation 69

Automation Flexibility Out-Tasking Sourcing 69

Capgemini

MARCH 14, 2023

EVERYDAY AI: NEXT-GENERATION SELF-SERVICE ANALYTICS Bridget Shea 15th March 2023 Facebook Twitter Linkedin Organizations have been using the term “self-service analytics” for nearly a decade now, but for many companies, it’s not a source of value generation. or “How did my marketing campaign perform?”). But it’s more than that.

Analytics 52

Analytics Service Supply Chain Management Government 52

Magellan Solutions

JULY 10, 2023

Are you constantly seeking innovative ways to streamline business operations, enhance productivity, and achieve optimal efficiency? Artificial Intelligence (AI) can revolutionize automation for business optimization. By implementing intelligent automation, you can develop a transformative approach applicable to your processes.

Automation 75

Automation Outsourcing Inventory Management Data Entry 75

Automation Anywhere

DECEMBER 16, 2020

Manufacturers have always and continue to invest significant time and money to try and ensure that these resources are utilized as efficiently and effectively as possible. They lacked the data and transparency that an automated system would have provided. These are the highest priority processes to automate. Ignore them.

Automation 97

Automation Supply Chain Management Order Management Manufacturing 97

Mercans

MAY 18, 2023

How Payroll Companies Should Leverage It Introduction In the era of data-driven decision-making, businesses across all industries are recognizing the immense value of analytics. Payroll data analytics, in particular, offers a wealth of insights that can revolutionize the way payroll companies operate.

Payroll 40

Payroll Analytics Risk Management Risk Management 40

IBM Services

SEPTEMBER 12, 2023

The notion that you can create an observable system without observability-driven automation is a myth because it underestimates the vital role observability-driven automation plays in modern IT operations. Why is this a myth? Reduced human error: Manual observation introduces a higher risk of human error.

Automation 71

Automation Labor Costs Human Resources Streamline Operations 71

IBM Services

APRIL 20, 2023

All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. An efficient sustainable supply chain process with optimized CO2 footprint is an enterprise requirement as well as a societal need. dollars annually in direct or indirect procurement.

Automation 72

Automation Co-Sourcing Finance Right-Sizing 72

Capgemini

OCTOBER 6, 2023

The operating model of the future – in the context of intelligent automation Maciej Sowa Oct 04, 2023 Facebook Twitter Linkedin The transition to a modernized, future-ready, automation-infused operating model can transform the organization into an ecosystem of interconnected components. Much is implicit in those words.

Automation 52

Automation Robotics Process Automation Reduced Costs Government 52