Raya Contact Center

MAY 22, 2023

To further improve customer satisfaction and operational efficiency, RAYA CX implemented a robust Post-Call Analytics solution. To overcome these challenges, RAYA CX seeks to implement a Post-Call Analytics solution that can automate data processing, identify trends, and deliver actionable insights. Field is required!

Analytics 40

Analytics Efficiency Call Center Global Outsourcing 40

Raya Contact Center

MAY 22, 2023

To further improve customer satisfaction and operational efficiency, RAYA CX implemented a robust Post-Call Analytics solution. To overcome these challenges, RAYA CX seeks to implement a Post-Call Analytics solution that can automate data processing, identify trends, and deliver actionable insights. Field is required!

Analytics 40

Analytics Efficiency Call Center Global Outsourcing 40

IBM Services

APRIL 26, 2023

Efficient management of an incredibly complex supply chain Jabil is a longtime partner and IBM Business Analytics (BA) portfolio user. The portfolio contributes to the efficient management of their incredibly complex supply chain. Cognos Controller and Planning Analytics proved to be durable, scalable, and sufficiently powerful.

Analytics 80

Analytics Finance Manufacturing Healthcare 80

The Hackett Group

DECEMBER 10, 2021

Industrialized Data & Analytics. Some have even spun off data and analytics as a business services function, headed by a chief data officer. They are also making major investments in developing and hiring staff with data science and analytics skills to extract and apply all potential value. Reap the Rewards.

Analytics 98

Analytics Government Automation Efficiency 98

Everest Group

NOVEMBER 10, 2023

Data and Analytics (D&A) Services for Mid-market Enterprises Currently, mid-market enterprises stand at a crucial juncture. They are striving to strengthen their Data and Analytics (D&A) foundation while simultaneously exploring cutting-edge technologies such as generative AI.

Analytics 78

Analytics Marketing Service Advisory 78

IBM Services

SEPTEMBER 7, 2023

This is where harnessing artificial intelligence (AI) and data analytics can help. Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources. The latter can also help drive efficiency by lowering end-user energy use.

Analytics 98

Analytics Research Sourcing Automation 98

Everest Group

FEBRUARY 21, 2024

LINKEDIN LIVE Exploring Clinical Data and Analytics: The Trends Shaping the Market View the event on LinkedIn, which was delivered live on Wednesday, February 21, 2024. There is a growing need for real-time insights and a unified data platform to enhance clinical decision-making, interoperability, and operational efficiency.

Analytics 52

Analytics Marketing Efficiency Healthcare 52

Perficient Digital Transformation

NOVEMBER 1, 2023

It is essential to have the proper tools in place in order to track and monitor data analytics efficiently. We’ll walk you through installing Omnibug for analytics testing using the Chrome browser step-by-step in this blog. Why Use Omnibug for Analytics Testing? You are good to see analytics calls in Omnibug now.

Analytics 52

Analytics Efficiency Sourcing Marketing 52

Go4Customer

JULY 14, 2023

"Data is the new oil, and analytics is the combustion engine that drives its value." " - Peter Sondergaard Imagine a bustling call center in India, where diligent agents equipped with cutting-edge technology handle customer queries with utmost efficiency.

Analytics 74

Analytics BPO Call Center Business Process Outsourcing 74

Perficient Digital Transformation

JUNE 13, 2023

Introduction In today’s competitive business landscape, sales teams face numerous challenges in maximizing their efficiency and productivity. One such powerful solution is Coveo for Salesforce, an innovative tool that revolutionizes sales efficiency and empowers sales teams to achieve remarkable results.

Sales 52

Sales Efficiency Analytics Collaborations 52

Perficient Digital Transformation

MAY 16, 2023

Many organizations are already using or making the move to Digital Asset Management platforms to efficiently store, manage, secure, and distribute assets. By defining KPIs and ensuring you have analytics, you can create a data-driven roadmap for your Content Hub. What are the friction points for your DAM experience? Maximize ROI.

Analytics 64

Analytics Sales Research Marketing 64

UnaTerra

AUGUST 29, 2023

With it you can streamline your processes, reduce risks and improve efficiency across the board. It’s also pretty […] The post How International Payroll Enhances Data Analytics appeared first on Cintra Global. However… Your global payroll data is an absolute treasure trove that will bring you a wealth of actionable insights.

Payroll 52

Payroll Analytics Efficiency 52

Perficient Digital Transformation

DECEMBER 5, 2022

Cognos Analytics with Watson AI. Collaboration platform gives an edge to the team members and users to communicate in an efficient way. Through content sharing option teams can easily share their work, and they will be able to communicate in an efficient way. The new Cognos Watson powered BI solution can help you do it.

Analytics 64

Analytics Offshoring Collaborations Insurance 64

Perficient Digital Transformation

JULY 12, 2022

You have heard the saying “data is the new oil” … Yes, you usually have too much data and are not utilizing it to your advantage in the most efficient way. Our comprehensive approach combines qualitative and quantitative research with data and analytics to understand, track and measure actual customer behavior. Data & Analytics.

Analytics 112

Analytics Research Out-Tasking Design 112

McKinsey and Company

APRIL 7, 2023

To address the challenges of scaling up analytics business areas, financial institutions can accelerate value delivery with four efficiency levers.

Analytics 92

Analytics Service Efficiency Banking 92

Magellan Solutions

JANUARY 29, 2024

Insights and Reporting The outsourcing provider has a dedicated analytics team focused on providing meaningful data, customized reports, and actionable insights specifically aimed at improving the client’s accounts payable processes and performance. This lightens the vendor management workload for the client.

Accounting 52

Accounting Efficiency Outsourcing External Service Provider 52

The Hackett Group

AUGUST 31, 2021

The post Controlling eNews (DACH): “Cloud, RPA and Smart Analytics boost Efficiency“ first appeared on The Hackett Group. In order to take into account the current developments and effects of the digital transformation, The Hackett Group has raised the bar to a new level: The Digital World-Class Finance…”.

Analytics 40

Analytics Efficiency Finance Accounting 40

Capgemini

JUNE 20, 2023

Transforming R2A drives a more analytically-focused future Malgorzata Bateup 20 Jun 2023 Facebook Twitter Linkedin Digitalizing your record-to-analyze processes enables you to spend less time crunching numbers and more time analyzing data to drive more insights. This helps you close faster with more complete and accurate results.

Analytics 52

Analytics Finance Accounting Out-Tasking 52

McKinsey and Company

APRIL 11, 2022

Fuel efficiency and reduction of carbon emissions in mining have become much more distinct possibilities as data collection and advanced analytics have evolved.

Analytics 84

Analytics Efficiency 84

Serigor Inc

MAY 14, 2021

A recruitment analytics system can save you lots of headaches as an employer. Here learn how recruitment analytics can improve the hiring process. Helps to Find the Right Talent: Analytics and data help companies to find the best potential candidates right from the first stage of hiring.

Analytics 94

Analytics Jobbing Sourcing Time Savings 94

Automation Anywhere

JANUARY 14, 2021

RPA analytics can fill out the story so that we make smarter, more informed decisions based on data—and not just feelings. For your intelligent automation program, the analytics can tell you everything from bot performance to data trends, or better yet, offer operational analytics and business insights. Which bots have failed?

Analytics 97

Analytics Out-Tasking Finance Automation 97

Perficient Digital Transformation

MARCH 29, 2023

Set up the SAP Data Hub environment, connect to the SAP data, set up a pipeline with Pipeline Modeler, configure the Streaming Analytics Service, setup Kafka or MQTT and receive the streaming data in Databricks with Spark Streaming. Integrating SAP and Databricks has typically required a lot of glue.

Analytics 81

Analytics Government Sourcing Engineering 81

Perficient Digital Transformation

OCTOBER 21, 2022

Why Performance Analytics? It is crucial for an organization to have reliable and efficient services. With the help of ServiceNow’s performance analytics, you can quickly and effectively make decisions with pre-built KPIs and dashboards that are adaptable to all corporate digital workflows. Score: Indicator aggregate scores.

Analytics 64

Analytics Sourcing Automation Jobbing 64

Future of Sourcing

MARCH 20, 2023

In an exclusive article Siddharth Poddar - Practice Head, Procurement Insights at Polestar Solutions shares his insights into the need for procurement analytics maturity model, key steps to assess and improve procurement analytics maturity and how to build a sustainable procurement analytics program.

Analytics 59

Analytics Sourcing Collaborations Out-Tasking 59

Mattsen Kumar

SEPTEMBER 21, 2023

Today, when businesses rely on data-driven decisions, Speech Analytics increasingly positions itself as an indispensable tool. The blog post discusses how Speech Analytics is reshaping CX and why it is poised to be a future trend. It adds value to traditional call center methods and makes the process more efficient.

Analytics 52

Analytics Call Center Marketing Regulations 52

Perficient Digital Transformation

JUNE 1, 2022

A group of five pillars encompassing Reliability, Security, Cost Optimization, Operational Excellence, and Performance Efficiency. Cost Optimization must be balanced against Performance Efficiency. Conversely, Operational Excellence may complement and enhance Performance Efficiency. ” ~ David Allen.

Efficiency 97

Efficiency Co-Sourcing Design Right-Sizing 97

Capgemini

MARCH 14, 2023

EVERYDAY AI: NEXT-GENERATION SELF-SERVICE ANALYTICS Bridget Shea 15th March 2023 Facebook Twitter Linkedin Organizations have been using the term “self-service analytics” for nearly a decade now, but for many companies, it’s not a source of value generation. or “How did my marketing campaign perform?”). But it’s more than that.

Analytics 52

Analytics Service Supply Chain Management Government 52

Automation Anywhere

AUGUST 27, 2021

Switch to RPA to get ahead by utilizing real-time insights. Easily access and share your analytics Besides analyzing your data quickly, it’s also equally important to be able to distribute and share insights across stakeholders in the organization to promote faster organizational buy-in.

Analytics 95

Analytics Robotics Process Automation Automation Manufacturing 95

Influx

JANUARY 19, 2023

No matter the size of your business, you can benefit from operational efficiency in a myriad of ways. Topics of discussion: What is operational efficiency in business? How can small businesses benefit from improved operational efficiency? How can large businesses benefit from improved operational efficiency?

Efficiency 52

Efficiency Sales Reduced Costs Customer Support 52

Mercans

MAY 18, 2023

How Payroll Companies Should Leverage It Introduction In the era of data-driven decision-making, businesses across all industries are recognizing the immense value of analytics. Payroll data analytics, in particular, offers a wealth of insights that can revolutionize the way payroll companies operate.

Payroll 40

Payroll Analytics Risk Management Risk Management 40

McKinsey and Company

MARCH 30, 2022

Zabka’s managing director discusses the role of analytics in expansion, operational efficiency, and speed.

Analytics 76

Analytics Efficiency Management Retail 76

Hyland

OCTOBER 31, 2022

The increase in current and potential claims has highlighted the need for efficient claims handling and, ultimately, reduction in claims leakage. The adage “time is money” is the core of efficient claims handling. Modern digital solutions can enable remote claims resolution and analysis, and in turn produce process efficiency gains.

Efficiency 52

Efficiency Insurance Analytics Sourcing 52

31 West

APRIL 16, 2024

Utilize Cloud Services Migrating to cloud services translates into direct cost-efficiency for companies. Boosted Productivity – Efficient use of technology accelerates workflow and reduces time wastage. Leverage Remote Support Capabilities Remote IT support has become a cornerstone for cost-efficient tech assistance.

Software 130

Software Labor Costs Out-Tasking Automation 130

Aspirant

SEPTEMBER 7, 2022

Companies that use data analytics find that they stay up-to-date with their operations and are more efficient. Because data analytics, also called Business Intelligence, allows them to get up-to-the-minute data about their operational systems and business transactions, information is critical for a business's success.

Analytics 52

Analytics Management Efficiency 52

Everest Group

JULY 28, 2023

Life Sciences Clinical Data and Analytics (D&A) Platforms PEAK Matrix® Assessment The pandemic accelerated the need to extract value from data as it led to a substantial increase in data generation from various clinical sources, characterized by high veracity, variety, and volume.

Analytics 52

Analytics Sourcing Marketing Sales 52

Obobo

JANUARY 15, 2023

What is Spend Analytics Software? Spend analytics software is one of the best ways to do this. But, what exactly is spend analytics software? Spend analytics software is a tool that businesses use to track and analyze spend data. What is Spend Analytics Software? What are the benefits of Spend Analytics Software?

Analytics 40

Analytics Software Right-Sizing Reduced Costs 40

Obobo

JANUARY 15, 2023

What is Spend Analytics Software? Spend analytics software is one of the best ways to do this. But, what exactly is spend analytics software? Spend analytics software is a tool that businesses use to track and analyze spend data. What is Spend Analytics Software? What are the benefits of Spend Analytics Software?

Analytics 40

Analytics Software Right-Sizing Reduced Costs 40