Perficient Digital Transformation

JANUARY 25, 2024

This past week was one to celebrate for the Perficient DXP team, as Sitecore awarded us their Order Cloud Specialization. This gives us all the partner specializations that Sitecore currently offers. Bringing Our Deep Commerce Capabilities to Order Cloud.

E-Commerce 98

E-Commerce Flexibility Design Marketing 98

Perficient Digital Transformation

MARCH 11, 2024

Did you miss our event or need a refresh? Watch a recap of Lisa Sherwood’s presentation at our Electric Cars + Coffee virtual event! On February 16, I had the opportunity to join my colleagues Lisa Sherwood and Kevin Espinosa in hosting our “Electric Cars and Coffee” virtual event.

Manufacturing 52

Manufacturing Collaborations Research Regulations 52

Hyland

SEPTEMBER 5, 2022

Guinness and … well, just about anything. Hyland’s open source journey. Here are some more details about the Hyland-Linux Foundation membership, why it’s important and what it means for you. Hyland acquired Alfresco in October 2020, which enriched our portfolio with an open, cloud-native enterprise content management solution.

Sourcing 145

Sourcing Collaborations Reduced Costs Management 145

Perficient Digital Transformation

MARCH 14, 2024

Last week, I attended TrailblazerDX in San Francisco, where the content was all about Salesforce Data Cloud and AI! Einstein Copilot (GA) is Salesforce’s conversational AI assistant that understands metadata and data permissions, which enable users to interact with it using natural language.

Sales 111

Sales Manufacturing Healthcare Analytics 111

Perficient Digital Transformation

MARCH 21, 2024

Our Key Takeaways from Perficient’s Inclusion in the Report We believe Perficient is recognized for our expertise in developing automation fabric solutions and supporting autonomous workflows within enterprises. Learn more about Perficient’s automation solutions.

Automation 64

Automation Service Advisory Manufacturing 64

Perficient Digital Transformation

MARCH 8, 2024

March is not just about the arrival of spring. Join us on Tuesday, March 6 for our Women in Digital Breakfast at the Grand Lux Cafe in The Palazzo. Before heading to the Adobe Summit keynote, come have breakfast with us, connect with peers, and engage in insightful discussions. What to Expect 7:00 A.M.

Global Alliances 59

Global Alliances Marketing Management 59

Perficient Digital Transformation

APRIL 16, 2024

For many of us, including myself, it was our first time serving lunch to the homeless. As we witnessed the line of individuals seeking their next meal, it was a poignant reminder of the struggles faced by so many in our own community. Learn more about Catholic Charities of Acadiana here. A Glimpse into St.

Efficiency 52

Efficiency Service 52

Intugo

FEBRUARY 28, 2024

Thinking About Expanding? As companies from the US and Canada explore the possibilities of reaching new markets, the decision for team expansion becomes critical. In this journey, choosing a BPO (Business Process Outsourcing) call center emerges as a strategic move that can redefine competitiveness. Thinking About Expanding?

Call Center 59

Call Center BPO Nearshoring Data Entry 59

AS White Global

JANUARY 10, 2024

Find out what motivates Tam at work, how he practises work-life balance , and what he wants people to know about Vietnam. Can you share a brief overview of your professional journey and how you ended up in your current role? Outside of work, do you have any hobbies or activities that you are passionate about?

Out-Tasking 98

Out-Tasking Finance Management Design 98

Perficient Digital Transformation

FEBRUARY 8, 2024

I think all of us have our favorite epic rivalries that stick with us. Let’s talk about all of that – but first, let’s start with some of the basics and define the three flavors or commerce. What is our business trying to do? The Celtics vs. The Lakers, Boston Red Sox vs. New York Yankees, Frazier vs. Ali.

Engineering 98

Engineering Flexibility Marketing Management 98

Perficient Digital Transformation

APRIL 8, 2024

Empowering Our Clients With Proven Salesforce Expertise Perficient was recently recognized in a leading global technology research and advisory firm’s report featuring noteworthy Salesforce ecosystem partners in the U.S. At the heart of our mission is our belief in lifting up people and communities.

Advisory 59

Advisory Manufacturing Collaborations Healthcare 59

Perficient Digital Transformation

MARCH 21, 2024

Whether you are attending in person or virtually, another exciting Adobe Summit is coming our way. From Data to Dollars: Driving Abandoned Cart Revenue with Marketo Engage [ S213 ] Sunbelt Rentals x Perficient Why: Selfishly – because I’m speaking with our client, Sunbelt Rentals, at this session!

Automation 52

Automation Marketing Analytics 52

Perficient Digital Transformation

MARCH 8, 2024

Event Stream Component This component gives you information about the interactions your contact or lead is having with the site. This component works with the collected information about the different catalog objects you have set in Personalization. At the heart of our mission is our belief in lifting up people and communities.

Sales 110

Sales Service Manufacturing Healthcare 110

SEBPO

FEBRUARY 13, 2024

As that patient journey evolves, so must the way media and marketing brands think about their approach. The MediaPost Brand Insider Summit promises to explore the new “consumerized” patient journey. Patients are more hands-on with their care and demand the same convenience and personalization from e-commerce options.

E-Commerce 52

E-Commerce Healthcare Sales Accounting 52

Perficient Digital Transformation

NOVEMBER 20, 2023

To share our story, we invited key stakeholders Andrea Lampert, Michael Zucker, Cathie Meyers, and Mike Grennier to join a panel discussion moderated by Stuart Massey, Principal of our Oracle ERP practice. In the second blog post in the series, we learned about the wins for HR and IT.

Management 52

Management 52

The Hackett Group

MARCH 26, 2024

As an SAP partner for over 25 years, our goal is to provide our customers with world-class service based on proven best practices and industry expertise. Every year we proudly recognize our top partners with our SAP Partner Excellence Awards,” said Nanette Lazina, chief partner officer, SAP America, Inc.

Service 105

Service Advisory Sales Analytics 105

IBM Services

MARCH 25, 2024

The global adoption of generative AI is upon us, and it’s essential for marketing organizations to understand and play in this space to stay competitive. It encompasses an end-to-end content journey—a journey that can create faster time to value.

Out-Tasking 103

Out-Tasking Management Efficiency Marketing 103

Perficient Digital Transformation

MAY 9, 2023

In our fourth and final segment of our Cloud Transformation for IT Leaders series, we will focus on driving enterprise velocity while maintaining best practices and consistency as your portfolio migration program matures. Thank you for taking this journey with us! The Conclusion (Or the Beginning?)

Automation 116

Automation Government Collaborations Design 116

Perficient Digital Transformation

MARCH 25, 2024

I’m excited to see the progress and how this tool helps our clients! Read more about our AI capabilities and Salesforce Data Cloud expertise. Contact us today to unlock the full potential of this game-changing technology! At the heart of our mission is our belief in lifting up people and communities.

Data Entry 59

Data Entry Manufacturing Healthcare Collaborations 59

Perficient Digital Transformation

NOVEMBER 9, 2023

This is the third and final part of our series in which we’re discussing healthcare’s digital front door — the technologies and strategies you use to engage with consumers throughout their journeys. In Michael’s previous post, he talked about current expectations of digital consumers.

Healthcare 116

Healthcare Insurance Research Call Center 116

Perficient Digital Transformation

JANUARY 26, 2024

Moreover, the sheer pace of technological advancement can often leave decision-makers feeling overwhelmed and uncertain about how best to navigate this new frontier. The PACE Engagement Model Our PACE framework provides a holistic approach to responsibly operationalizing AI across an organization. ​It

Streamline Operations 59

Streamline Operations Government Efficiency Analytics 59

SEBPO

APRIL 5, 2024

It’s worked for us internally, too; our Implementations and Service Delivery Team Members recently launched an internal automated solution (powered by AppSheet ) that seamlessly combines our teams’ expert knowledge with interactive technology to further integrate technology into our back-end processes.

Automation 52

Automation Outsourcing Sourcing Customer Support 52

IBM Services

OCTOBER 19, 2023

Over the past ten years, I’ve been on a journey to create an interactive, patented curriculum that combines the power of math with the joy of music. In our program Make Music Count , students from elementary to high school get hands-on experience solving math equations while learning how to play the piano.

Right-Sizing 83

Right-Sizing Collaborations Engineering Customer Support 83

Perficient Digital Transformation

APRIL 18, 2022

Here’s what our experts in healthcare have to say about DE&I. Fortunately, the growth of decentralized trials has the potential of narrowing this divide, and we’re excited about our ability to help organizations realize greater equity in this important work.” Healthcare Leaders Turn to Us.

Healthcare 116

Healthcare Pharmaceuticals Insurance Government 116

IBM Services

OCTOBER 18, 2023

AI has inspired millions of people around the world with ideas about what it can make possible. Research from IBM’s Institute for Business Value (IBV) finds that executives estimate about 40% of their workforce will need to reskill over the next three years due to AI and automation. Change is happening, and fast.

Design 80

Design Research Jobbing Customer Service 80

Perficient Digital Transformation

JANUARY 4, 2024

Our AI Capabilities Forrester carefully researched each service provider in the report through a set of comprehensive questions and identified three core business scenarios – customer experience, process automation, and edge intelligence. Contact us  now to discover how our expertise can take your business to new heights.

Service 72

Service Pharmaceuticals Engineering Efficiency 72

Unosquare

JANUARY 25, 2024

In this role, I’m committed to fostering an empowering community for women in our field, promoting diversity, and driving innovation. At Unosquare, we care about our employees and want to support their personal and career growth. What is empowerment? Let’s start with fundamentals. Yes, indeed. Set reasonable goals.

Engineering 98

Engineering Software Information Technology Management 98

Perficient Digital Transformation

MARCH 12, 2024

Through her commitment to making a difference, Laurene exemplifies the spirit of this speci al day, reminding us all of the importance of recognizing and uplifting women in our communities. Join us in celebrating their achievements and inspiring the next generation of trailblazers.

Finance 52

Finance Engineering Accounting Management 52

Hyland

DECEMBER 12, 2022

With nearly 16,000 active customers, Hyland created a centralized Customer Success team to respond better to customer feedback throughout their customers’ journey. From the perspective of my work and teams, I’d describe our ultimate goal as “helping drive our customers’ success.”. Ultimately, we want them to be successful.

Healthcare 98

Healthcare Sales Design Management 98

Perficient Digital Transformation

MARCH 22, 2023

Here are several ways to ride the retail wave by arming all your stakeholders with tools, information, and just-in-time support they can use right on the sales floor. Talk to them, and create a set of personas and journey maps to understand their unique journey and where your products and the patient consumer intersect along the way.

Retail 110

Retail Healthcare Right-Sizing Sales 110

IBM Services

FEBRUARY 5, 2024

A group of 56 students has embarked on a unique journey into the world of model-based systems engineering (MBSE). In other words, MBSE elevates systems engineering by using models. Furthermore, the integration and support of computer programming in the modelling tool helped us to implement complex features of the thermomix.”

Engineering 66

Engineering Design Collaborations Research 66

Raya Contact Center

JULY 31, 2022

We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocate for the outsourcing profession based in the US. More importantly, 92% of users found him helpful. Book a Free Consultation!

Outsourcing Professionals 98

Outsourcing Professionals Outsourcing Customer Support Jobbing 98

Perficient Digital Transformation

MAY 8, 2023

Our expertise in the manufacturing industry enables us to leverage the entire Salesforce portfolio to bring business, dealer, and customer experience solutions to our clients. Manufacturing Solution: Partner Relationship Management Accelerator Manufacturers face unique challenges on their digital transformation journey.

Management 119

Management Manufacturing Streamline Operations Research 119

Perficient Digital Transformation

JANUARY 18, 2024

Today, we bring you the story of Nadine Nassar , a dynamic Technical Consultant , whose journey from Lebanon to Houston has been nothing short of inspiring. Walk me through your career journey, where did you start, and how did you get to where you are now?” We’re always seeking the best and brightest to work with us.

Engineering 52

Engineering Collaborations Jobbing Customer Service 52

Everest Group

APRIL 26, 2024

Reach out to us to discuss this topic further. Watch our LinkedIn Live session, Key Insights: The Evolving Commercial Technology Landscape in Life Sciences , to learn more about the critical shift from CRM ecosystems to CX platforms and the next-gen technologies poised to deliver personalized CX. everestgrp.com.

Pharmaceuticals 64

Pharmaceuticals Analytics Sourcing Healthcare 64

Perficient Digital Transformation

FEBRUARY 14, 2023

Let us count the ways. Marketing: Customer care is a natural extension of your marketing team. Plus, remember that patient journey you’re always talking about? They are a critical part of that journey and can create delight and loyalty with just one phone call. Contact us today for more information.

Healthcare 111

Healthcare Sales Customer Service Marketing 111

Perficient Digital Transformation

OCTOBER 18, 2023

As Vice President of People, Andrea is responsible for working across the company to support business goals by driving the implementation of strategic people objectives reflecting Perficient’s commitment to our people and our culture. In the second blog post in the series, we learn ed about the wins for HR and IT.

Payroll 52

Payroll Management Efficiency 52