Perficient Digital Transformation

DECEMBER 27, 2023

YOU MAY ENJOY: Regulatory Reporting in Financial Services Modernizing CRA Regulations Managing compliance risk frameworks in alignment with existing risk profiles is crucial as customer needs evolve. The effective date of the new rule is April 1, 2024, with key provisions taking effect on January 1, 2026, and January 1, 2027. Banks

Banking 52

Banking Regulations Service Management 52

Groove Technology

DECEMBER 19, 2021

The world of B2B E-Commerce market is thrice the scale of the B2C market and is anticipated to just about double by 2027. B2B e-commerce will grow by more than 70% by 2027, reaching $20.9 First of all, your customers may want to be able to self-service reorders, track orders, and pay online. trillion (compared to $12.2

E-Commerce 130

E-Commerce Sales Design Research 130

Amzur

MARCH 6, 2024

In this blog, our goal is to look into the rise of AI-powered low-code automation and the ways it makes that happen in a work setting. A Statista study reveals that the global low-code development platform market is expected to reach a staggering $65 billion by 2027. What’s ahead? Read the whole case study below.

Efficiency 88

Efficiency Automation Collaborations Data Entry 88

IBM Services

APRIL 10, 2024

By 2027, 25% of CIOs will have compensation linked to their sustainable technology impact. By 2026, approximately 80% of software engineering organizations will establish platform teams as internal providers of reusable services, components and tools for application delivery.

Software 95

Software Efficiency Flexibility Reduced Costs 95

Auxis

NOVEMBER 12, 2021

With the pandemic adding new urgency for CFOs to build Modern Finance Departments and accelerate digital transformation, the global finance outsourcing market is projected to grow more than 40% by 2027, surpassing $50 billion, according to ReportLinker.

Accounting 98

Accounting Outsourcing Finance Reduced Costs 98

IBM Services

MARCH 14, 2024

The number of networks also continues to grow, with many popular Internet Service Providers (ISPs) like Verizon, Google and AT&T, offering 5G connectivity in both homes and businesses. By 2027, the final year covered in the report, 155 million units are expected to ship, representing a compound annual growth rate (CAGR) of 7.4%.

Out-Tasking 61

Out-Tasking Healthcare Reduced Costs Sourcing 61

Offshore India Data Entry

NOVEMBER 28, 2021

With an enormous amount of invoice data and bills are to get verified and processed, invoice billing services have a lot to do during Black Friday. BPO services can help collect and process invoices that pile up every day. It helps invoice data entry services in India to work when their clients sleep. billion USD by 2027.

Sales 98

Sales Data Entry E-Commerce BPO 98

IBM Business Partners

MAY 19, 2023

With the rise of cloud computing, web-based ERP providers increasingly offer Software as a Service (SaaS) solutions, which have become a popular option for businesses of all sizes. billion by 2027. Additionally, this may appeal to the CIOs due to the rising operational costs of cloud services. billion in 2022 to USD 130.0

Right-Sizing 82

Right-Sizing Manufacturing Flexibility Operational Costs 82

IBM Services

MAY 12, 2023

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.

Right-Sizing 78

Right-Sizing Managed Services Design Accounting 78

Automation Anywhere

MARCH 24, 2022

Businesses with legacy, siloed systems have been challenged to provide that level of service, with contact center agents forced to manually gather information from multiple systems—typically a slow task that affects their average handle time (AHT) for processing customer requests. from 2021-2027 to reach USD 1,334.3 billion by 2027.”

Automation 72

Automation Robotics Process Automation Efficiency Insurance 72

3Pillar Global

APRIL 17, 2024

This fusion of LAMs and LLMs is set to redefine business models, enhance customer experiences, and introduce innovative products and services. And the growth rate of AI PCs is expected to skyrocket over the next few years, with AI PCs making up 60% of all PC sales by 2027. LLMs require prompting, which limits their utility.

Robotics Process Automation 74

Robotics Process Automation Engineering Automation Research 74

IBM Services

NOVEMBER 8, 2023

It is with immense gratitude that I thank Ken for his leadership not only across IBM Power, but for his service to IBM in various roles spanning IP, strategy and software during his distinguished IBM career. SAP is accelerating this journey by offering the current ERP, S/4HANA, as a managed service offering with SAP RISE.

Advisory 96

Advisory Banking Automation Design 96

Mercans

DECEMBER 27, 2023

In this blog post, we explore the reasons behind the growing trend toward cloud-based payroll systems, the benefits they offer, and how Mercans, a global leader in payroll technology, supports organizations in this transformative journey. Maintenance Responsibility Managed by the service provider, automatic updates.

Payroll 52

Payroll Software Efficiency Flexibility 52

Mattsen Kumar

SEPTEMBER 21, 2023

The blog post discusses how Speech Analytics is reshaping CX and why it is poised to be a future trend. Unlocking Strategic Business Opportunities Organizations adapt Speech Analytics to transform customer service to the next level, positively impacting CX. billion in 2027 at a compound annual growth rate (CAGR) of 17.3

Analytics 52

Analytics Call Center Marketing Regulations 52

IBM Services

MARCH 8, 2024

In the midst of a massive shift in how consumers purchase goods and services, here are some ecommerce trends that are projected to impact the global USD 3.3 Explore ecommerce consulting services Sign up for the latest customer & employee experience updates The post 6 ecommerce trends to watch appeared first on IBM Blog.

E-Commerce 85

E-Commerce Retail Sales Marketing 85

Zinnov

FEBRUARY 28, 2022

Acquiring Neudesic is not a surprising choice since most of IBM’s recent acquisitions have been services companies and we are likely to see more similar moves in the future. Third, the USD 36 Bn market for Professional Cloud Services is set to experience 17.5% Cloud Professional Services market size by Knowledge Sourcing Intelligence.

Retail 98

Retail Healthcare Marketing Software 98

Mercans

AUGUST 16, 2021

The global PEO Service market size is projected to reach $1243.6 million by 2027, up from $511.5 But these are just some of the advantages that taking on the services of a PEO offers. If you feel as though your business could benefit from the services of a PEO, Mercans can help. million in 2020. What Is a PEO?

Administrative 94

Administrative Payroll Out-Tasking Human Resources 94

Zinnov

OCTOBER 3, 2023

The global Intelligent Document Processing (IDP) market, now at an impressive USD 2-3 Bn, is projected to reach USD 10-13 Bn by 2027. They have more than 25,000 customers spread across the globe, majorly focusing on Banking, Financial Services, Insurance, Public Sector, Supply Chain, and Healthcare industries.

Robotics Process Automation 52

Robotics Process Automation Automation Insurance Banking 52

Anexa

SEPTEMBER 5, 2021

Outsourcing your critically important customer-centric processes to a company that specializes in customer-centric service is a no-brainer. Service: Customer service is a term that is used loosely but cannot be taken lightly. Service: Customer service is a term that is used loosely but cannot be taken lightly.

BPO 40

BPO E-Commerce Outsourcing Sales 40

3Pillar Global

APRIL 25, 2023

In order to grow their business, companies can add new services or processes that will improve the top line. trillion by 2027. It’s important to consider the benefits of restructuring specific components of legacy systems rather than starting from scratch.

Banking 60

Banking Flexibility Software Reduced Costs 60

Zinnov

DECEMBER 2, 2022

The ITA arena is centered across three fundamental segments – IT Operations Management (ITOM), IT Service Management (ITSM), Application Development, and Maintenance (ADM). The enterprise spend on IT Automation is USD 3-4 Bn in 2022 and is expected to reach USD 25-30 Bn by 2027, growing at a CAGR of 50-55%.

Automation 52

Automation Cybersecurity Out-Tasking Administrative 52

Groove Technology

JANUARY 15, 2022

Or that the global social commerce market is expected to reach $604 billion by 2027, growing at a 31% annual rate. Customers in the past and future may wish to contact your organization for customer service. ‘Instagram shopping’ has surged by 78 per cent in the last five years. 24/7 omnichannel customer support.

E-Commerce 130

E-Commerce Retail Sales Banking 130

Premier BPO

JUNE 8, 2021

Exceptional Customer Service is directly proportional to business growth and sustainability. 61% of customers say they will stop interacting with a brand due to poor service – BizTimeDoctor. .” – Kate Zabriskie. 61% of customers say they will stop interacting with a brand due to poor service – BizTimeDoctor.

BPO 52

BPO Right-Sizing Customer Service Automation 52

Amzur

FEBRUARY 8, 2023

According to a Gartner report, by 2027, more than 50% of enterprises will use industry cloud platforms to accelerate their business initiatives. Use cases of hyper-automation: Hyper-automation can make a considerable impact across industries, including healthcare, retail, BFSI, manufacturing, and public services.

Robotics Process Automation 49

Robotics Process Automation Automation Healthcare Manufacturing 49

IBM Services

FEBRUARY 12, 2024

While SAP released their next-generation ERP, S/4HANA, in 2015 and announced its plans to discontinue the support for ECC by 2027, more than 60% of customers have yet to initiate their move to S/4HANA 1. SAP ECC has been the ERP solution for over two decades that runs the core business of many global enterprises.

Advisory 72

Advisory Flexibility Managed Services Management 72

IBM Services

APRIL 11, 2024

A cloud-based infrastructure that uses IBM Cloud® for Financial Services can be the answer to ensure the security, privacy and flexibility needed to keep up with these changes in the industry. March 2027: PIs and EMIs of EU and Eurozone countries are required to support sending and receiving SEPA instant payments.

Banking 62

Banking Regulations Accounting Flexibility 62

IBM Services

NOVEMBER 2, 2023

When it comes to modern IT infrastructure, the role of Kubernetes —the open-source container orchestration platform that automates the deployment, management and scaling of containerized software applications (apps) and services—can’t be underestimated.

Sourcing 107

Sourcing Engineering Software Management 107

IBM Services

FEBRUARY 6, 2024

on-premises, private cloud, public cloud, edge) with public cloud services from more than one provider. This infrastructure model relies on a network of remote data centers , servers and storage systems owned and operated by a third-party service provider. What is cloud computing?

E-Commerce 106

E-Commerce Software Flexibility Automation 106

IBM Services

JANUARY 30, 2024

Increasingly, enterprise organizations are adopting a multicloud approach—the use of cloud services from more than one cloud vendor—to optimize performance, control costs and prevent vendor lock-in. As businesses ramp up services from different cloud service providers, a multicloud environment becomes more complex.

Regulations 98

Regulations Flexibility Automation Healthcare 98

Anexa

FEBRUARY 15, 2022

It should go without saying, but service has never meant as much as it does today. Predictions are that social commerce will drive $604 billion in sales by 2027. Integrating the services of BPO outsourcing companies can be a perfect starting point when looking to boost your e-commerce position. Are you ready? .

E-Commerce 52

E-Commerce BPO Outsourcing Sales 52

Magellan Solutions

MARCH 28, 2021

A business becomes capable of enforcing high content standards through online moderation services. QY Research provided a list of key players when it comes to online moderation services. Content moderation market has two types: services and software & platform. Artificial Intelligence and human driven services.

E-Commerce 52

E-Commerce Automation Right-Sizing Human Resources 52

IBM Services

MARCH 20, 2024

Most of us take for granted the countless ways public cloud-related services—social media sites (Instagram), video streaming services (Netflix), web-based email applications (Gmail), and more—permeate our lives. trillion in 2027. What is a public cloud? How does public cloud computing work?

E-Commerce 95

E-Commerce Software Analytics Finance 95