article thumbnail

Retail IT Services PEAK Matrix® Assessment 2024

Everest Group

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Retailers are investing in IT transformations to adapt to market trends, employ data-driven decision-making, and gain a competitive edge through innovation.

Retail 69
article thumbnail

The State of Generative AI in the Retail and CPG Industry | Webinar

Everest Group

LIVE WEBINAR The State of Generative AI in the Retail and CPG Industry May 9, 2024 | 9 a.m. IST In today’s competitive retail and CPG landscape, businesses face pressing challenges, from fluctuating consumer preferences to operational complexities. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. Who should attend?

Retail 59
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Sustainability trends: 5 issues to watch in 2024

IBM Services

In 2024, sustainability is taking center stage. And businesses across various sectors are setting rigorous sustainability goals, investing in renewable energy sources and developing innovative solutions to reduce their carbon footprint. Businesses, governments and individuals now see sustainability as a global imperative.

article thumbnail

Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024

Everest Group

Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we analyze the vision, delivery capabilities, and market successes of 30 FCC operations service providers and their relative position on Everest Group’s PEAK Matrix® for FCC operations.

article thumbnail

Enterprise Immersive Experience Services PEAK Matrix® Assessment 2024

Everest Group

The integration of immersive technologies across sectors such as Banking, Financial Services, and Insurance, manufacturing, retail, education, gaming, healthcare, hi-tech, and entertainment is reshaping consumer behaviors and creating new opportunities for engaging experiences.

Service 59
article thumbnail

Enterprises Aim to Move Beyond Pilots, Accelerate Consumption of AI in 2024—Everest Group, Yates Ltd.

Everest Group

DALLAS, January 18, 2024 — If chief information officers (CIOs) have their way in 2024, expect to see more enterprises making adoption of generative artificial intelligence (gen AI) a strategic priority with an aim to move past small pilots to scaled implementations. is a WBENC-certified woman-owned business.

article thumbnail

7 customer experience trends in 2024

IBM Services

They site their production process, material sourcing information, product care information, and even their sustainability reports. Beauty retail giant Sephora is known for their Beauty Insider Program. We’re #2.”