Everest Group

NOVEMBER 30, 2023

Solutions such as patient engagement, denial management, and medical coding are in demand as healthcare providers are expected to continue prioritizing solutions that not only address current challenges but also provide flexibility for future developments in the healthcare landscape. LEARN MORE ABOUT Top Service Providers

Management 64

Management Healthcare Sourcing Flexibility 64

Everest Group

NOVEMBER 15, 2022

Top UK Contingent Staffing Services The UK contingent staffing industry was contracted by the pandemic in 2020, and the use of contingent staffing plummeted throughout the country. Providers tapped into this opportunity and improved their sourcing capabilities to meet enterprises’ increasing demands. Our Thinking. Learn More.

Service 52

Service Sourcing Managed Services Marketing 52

Everest Group

DECEMBER 1, 2023

Operational Technology (OT) Security Products PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this report, we analyze nine global OT security technology providers as featured on the Operational Technology (OT) Security Products PEAK Matrix® Assessment 2023. LEARN MORE ABOUT Top Service Providers

Cybersecurity 64

Cybersecurity Manufacturing Healthcare Regulations 64

Everest Group

NOVEMBER 10, 2023

Process Orchestration Products PEAK Matrix® Assessment 2023 – Update What is in this PEAK Matrix® Report In this report, we study 24 process orchestration technology providers and position them on Everest Group’s PEAK Matrix®, categorizing them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.

Payroll 64

Payroll Insurance Finance Outsourcing 64

Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. With an estimated total addressable market of US$80-85 billion in 2023, the penetration rate is no more than 15-17%.

Service 64

Service Advisory Finance Accounting 64

Groove Technology

DECEMBER 14, 2022

Significantly increasing from 2022 to 2023 by 0.3% more, with 5206,9 million users globally in 2023. The number of mobile app downloads is anticipated to increase by 24 billion in 2023 when compared to 2022. Top significant trends for mobile app development in 2023. Heavy use of applications on smartphones. More AR apps.

Retail 130

Retail Design Marketing Banking 130

Everest Group

SEPTEMBER 28, 2023

Service providers responded by prioritizing upskilling, bridging the skills gap, and promoting inclusive talent acquisition. Technology played a pivotal role as digital platforms and tools streamlined operations, improved candidate sourcing, and enhanced workforce management. LEARN MORE ABOUT Top Service Providers

Human Resources 64

Human Resources Streamline Operations Marketing Engineering 64

Everest Group

MAY 24, 2023

Virtual Roundtable Measuring the Impact of Impact Sourcing May 24, 2023 | 9 AM EDT | 7:30 PM IST In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation.

Impact Sourcing 52

Impact Sourcing Sourcing Research Jobbing 52

Hyland

NOVEMBER 21, 2022

Hyland customers’ top technology priorities for 2023. Achieve your 2023 goals. Most organizations are in the thick of finalizing their 2023 plans, which means — hopefully — they’ve spent a good deal of time listening to team members and pinpointing exactly what the must-accomplish projects are. Let’s dig in.

Robotics Process Automation 95

Robotics Process Automation Cybersecurity Automation Accounting 95

Everest Group

JULY 27, 2023

This situation created an opportunity for providers of contingent talent and strategic solutions to address the talent gap by investing in various areas, including technology-driven solutions, managed services, learning and upskilling programs, and fostering DEI. LEARN MORE ABOUT Top Service Providers

Engineering 52

Engineering Retail Outsourcing Banking 52

Everest Group

NOVEMBER 30, 2022

Top Wealth Management Products The wealth management industry has massively changed in the past few years due to the democratization of wealth management services, generational wealth transfer, rise of unconventional asset classes, and increased demand for hyper-personalized services. Our Thinking. Learn More.

Management 52

Management Advisory Managed Services Marketing 52

Perficient Digital Transformation

JANUARY 27, 2023

Static Application Security Testing ( SAST ) tools can analyse your source code or any compiled versions of your code and identify security flaws during early development phases. Clair Clair is an open-source tool developed by CoreOS that is used to find vulnerabilities in container images.

Software 111

Software Automation Sourcing Regulations 111

3Pillar Global

MAY 3, 2024

In Mercer , Aon , and WTW surveys of healthcare benefit leaders showed a typical premium increase in 2023 of ~6 and between 6-8% in 2024, far outpacing inflation. Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted. Healthcare costs are rising dramatically.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Everest Group

JANUARY 18, 2024

Despite the global economic turndown, enterprises widely adopted AI in 2023, with generative AI playing a substantial role, according to a survey of CIOs conducted by Everest Group and Yates Ltd. Our areas of focus include enterprise networks, software, managed services, end user services and automation.

Research 64

Research Government Retail Healthcare 64

Future of Sourcing

MARCH 15, 2023

New Sourcing Industry Group Advisory Board members will serve three-year terms and help guide the strategic direction of SIG. The organization is unique in that it blends practitioners, service providers and advisory firms in a non-commercial environment.

Advisory 59

Advisory Co-Sourcing Strategic Sourcing Sourcing 59

Hyland

SEPTEMBER 16, 2022

Open source for the win. A famous developer of open source software for enterprise IT has been unlocking the potential of its Alfresco platform since 2008. After starting with a cloud-hosted, scan-store-retrieve solution, it integrated OnBase, Hyland’s content services platform, with its Jack Henry banking system.

Banking 105

Banking Healthcare Collaborations Sourcing 105

Everest Group

MAY 28, 2024

In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. Lastly, we’ll take a look at the Price Genius offering that just launched in January to enable IT service providers to more effectively price and solution their proposals.

Retail 52

Retail Healthcare Right-Sizing Research 52

Everest Group

MAY 28, 2024

In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. Lastly, we’ll take a look at the Price Genius offering that just launched in January to enable IT service providers to more effectively price and solution their proposals.

Retail 52

Retail Healthcare Right-Sizing Research 52

Premier BPO

MARCH 29, 2023

We have been laser-focused on our purpose of being a seamless extension of our client’s business and providing high-touch service, especially for first-time outsourcers. Our COO calls this “co-sourcing”. We moved into new offices in Manila and are looking at expansion in our other service delivery centers too.

Co-Sourcing 52

Co-Sourcing Supply Chain Management BPO Finance 52

Everest Group

DECEMBER 7, 2023

In this context, enterprises worldwide are increasingly recognizing the imperative to transition towards renewable energy sources, driven by both environmental concerns and a growing commitment to sustainable practices. Yet, key players are actively investing in cutting-edge technologies to drive energy efficiency for their clients.

Regulations 69

Regulations Efficiency Sourcing Marketing 69

Everest Group

FEBRUARY 24, 2023

Read on to learn recommendations from our findings evaluating sourcing proposals over the past two years. It is no secret that when buyers evaluate proposals for IT and BPO work in a managed services model, they consider various criteria such as provider capabilities, cultural alignment, pricing, etc.

BPO 52

BPO Services Contracting Outsourcing Manufacturing 52

IBM Business Partners

MAY 17, 2024

” Given the statistics—82% of surveyed respondents in a 2023 Statista study cited managing cloud spend as a significant challenge—it’s a legitimate concern. Cloud maturity models (or CMMs) are frameworks for evaluating an organization’s cloud adoption readiness on both a macro and individual service level.

Efficiency 91

Efficiency Automation Right-Sizing Government 91

Everest Group

JUNE 28, 2023

The Banking, Financial Services, and Insurance (BFSI) industry faces various challenges in today’s evolving environment, from inflation and cybersecurity to increased competition from fintechs, and changing customer expectations. Cost effective and pay-as-you consume model through DaaS or VDI Embracing Banking 4.0

Banking 52

Banking Cybersecurity Insurance Analytics 52

IBM Services

MARCH 14, 2024

The solution: IBM databases on AWS To solve for these challenges, IBM’s portfolio of SaaS database solutions on Amazon Web Services (AWS), enables enterprises to scale applications, analytics and AI across the hybrid cloud landscape. With Amazon RDS for Db2 , you can easily set up, operate and scale Db2 deployments in the AWS cloud.

Analytics 81

Analytics Flexibility Government Infrastructure Costs 81

Premier BPO

MAY 17, 2023

Essentially, the entire world utilizes SaaS as Zippia reports that 99% of companies will be utilizing at least one SaaS solution by the end 2023. At Premier BPO , we provide a range of services to ensure that software publishers can focus on research and development and innovation in their software products. billion by 2028.

BPO 52

BPO Co-Sourcing Software Right-Sizing 52

Perficient Digital Transformation

JANUARY 23, 2023

A Digital Transformation for City Websites: The rapid evolution of technology in recent years, coupled with the need for businesses to adapt to digital operations during the COVID-19 pandemic, has led to an increase in the number of services that are now delivered digitally.

Government 64

Government Data Entry Flexibility Design 64

Everest Group

NOVEMBER 9, 2022

DALLAS, November 9, 2022 — Multi-process human resource outsourcing (MPHRO) deals are on the rise again in 2022 as enterprises seek end-to-end services that include talent acquisition and development and that keep employee experience at the core. Digital HR services have experienced more demand owing to ongoing digital efforts by clients.

Human Resources 59

Human Resources Research Retail Manufacturing 59

Everest Group

JANUARY 17, 2023

As part of the engagement, we provided the following services to the client: Identified key strengths and development opportunities for the platform and provided short-term and long-term roadmap recommendations for prioritizing features. Source: Everest Group. Pre-built templates. Collaborative development. Sample outputs.

Research 52

Research Collaborations Sourcing Design 52

IBM Services

NOVEMBER 8, 2023

At the beginning of the year, we laid out a new strategy for IBM Power under the leadership of Ken King, who will be retiring by the end of 2023 after forty years with IBM. I am excited to announce, therefore, that a few months ago I took on the role of IBM Power general manager. Let’s dig in to some specifics.

Advisory 96

Advisory Banking Automation Design 96

Everest Group

JANUARY 4, 2023

To learn about the benefits of a business outcome model for enterprises and service providers, the requirements to get started, and common pitfalls, read on. Below are two key shifts: Global service providers deploying a transformative approach (versus engaging in a rate war) propose productivity in a similar range.

BPO 52

BPO Outsourcing Labor Costs Advisory 52

IBM Business Partners

JUNE 2, 2023

To fulfill these ever-increasing citizen expectations to consume state-provided child support services, statewide child support systems need do the following: Empower families to get help when, where and how they need it, including virtual and real-time communications. Be intuitive, user-friendly and cut down on manual effort.

Co-Sourcing 81

Co-Sourcing Automation Flexibility Collaborations 81

IBM Services

SEPTEMBER 11, 2023

Db2 (LUW) was born in 1993, and 2023 marks its 30th anniversary. The impact of Db2 on IBM Db2 helped position IBM as an overall solution provider of hardware, software, and services. In this environment, each component is separated into services that run in one of more containers. is a proven, versatile, and AI-ready solution.

Analytics 89

Analytics Co-Sourcing Engineering Reduced Costs 89

Magellan Solutions

JUNE 12, 2021

SMEs found an answer with their problems using back office service solutions. That’s why many business owners are looking for some alternatives to manage their expenses and talent efficiently through back office service solutions. The estimated global sales for the eCommerce industry is $6.542 trillion by 2023.

Service 52

Service BPO Human Resources Data Entry 52

Perficient Digital Transformation

DECEMBER 1, 2022

That immediately brings you into the headless world of 2023 and drastically simplifies the further upgrade options, not to mention the potential migration to the XM Cloud. A webhook is just an HTTP request, triggered by some event in a source system being sent to any destination you specify, carrying some useful payload of data.

Out-Tasking 64

Out-Tasking Sourcing Government Management 64

Everest Group

JANUARY 23, 2024

Understand the market size and growth trends in procurement outsourcing for the years 2021-2022, and project the anticipated growth for 2023-24.

Outsourcing 52

Outsourcing Marketing Managed Services Sourcing 52

Perficient Digital Transformation

MARCH 27, 2023

When Sitecore announced their Cloud Offerings at Sitecore Symposium in October 2023, It crystalized their composable strategy in providing separate product offerings that were each best of breed but could be better together. It brings all that capability in a fully managed SaaS model. Although you could host Next.js

Management 64

Management Analytics Regulations Marketing 64