Everest Group

AUGUST 14, 2023

In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group’s Eric Simonson , Managing Partner, and Rita N. Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City.

Impact Sourcing 52

Impact Sourcing Sourcing Government Collaborations 52

Everest Group

NOVEMBER 15, 2023

virtual roundtable Modernizing the Strategic Sourcing Process with Technology November 15, 2023 | 10:30 AM EST | 9 PM IST Join industry thought leaders and stakeholders for an engaging virtual roundtable discussion on how to drive meaningful impact in outsourced services spend through digitalization and modern sourcing practices.

Strategic Sourcing 52

Strategic Sourcing Sourcing Collaborations Outsourcing 52

Everest Group

JANUARY 25, 2024

Application Transformation Services Recognizing the increasing demands of customers and business imperatives for meeting productivity mandates, enterprises are increasingly acknowledging the significance of application transformation.

Service 78

Service Manufacturing Sourcing Engineering 78

Perficient Digital Transformation

FEBRUARY 29, 2024

Perficient is excited to announce we’ve won the 2023 Acquia Partner Advocate of the Year Award for North America ! Since 2017, our Acquia practice has demonstrated consistent expertise with Acquia products and cloud hosting services. Perficient has obtained 7+ Acquia Engage awards including our recent 2023 win.

Healthcare 64

Healthcare Regulations Sourcing Flexibility 64

Everest Group

AUGUST 23, 2023

Virtual Roundtable Supplier Diversity and Outsourced Services Spend: Advance Your Sourcing Strategy with Diverse Suppliers August 23, 2023 | 8:00 AM PT | 11:00 AM ET Supplier diversity has evolved into a global strategic business imperative that can drive innovation and yield meaningful impact.

Sourcing 52

Sourcing Outsourcing Service Collaborations 52

IBM Services

NOVEMBER 9, 2023

In 2021, Liquid Prep became an open-source software project hosted by the Linux Foundation. The role of Open Horizon as an edge computing platform To ensure the solution is scalable and easy to use, Liquid Prep began working with Open Horizon , an open-source edge computing project from the Linux Foundation.

Sourcing 95

Sourcing Software Research Collaborations 95

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The market size for outsourcing services is witnessing significant growth. The top 10 outsourcing trends for 2023 are crucial for businesses to stay ahead. Explore the top ten outsourcing trends for 2023 with us.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Groove Technology

MAY 19, 2024

As a result, the Philippines is an ideal location for establishing offshore teams for international enterprises, facilitating smoother collaboration and communication. This makes the Philippines a top choice for sourcing English-speaking IT professionals, ensuring clear and effective communication for international clients.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

31 West

FEBRUARY 10, 2023

But which service solution should you opt for? A Brief Introduction to Jira Atlassian offers several ITSM products, one of them being Jira Service Management. Under request management, you can manage your service desk, customize request forms, unify requests, set SLAs, build a self-service portal, and dive into customer reports.

Sales 130

Sales Customer Support Customer Service Service 130

Everest Group

DECEMBER 1, 2023

Supply chain security and collaborative information sharing are also on the rise, strengthening critical infrastructure protection and enhancing OT cybersecurity in the face of evolving threats. LEARN MORE ABOUT Top Service Providers

Cybersecurity 64

Cybersecurity Manufacturing Healthcare Regulations 64

Capgemini

JULY 25, 2023

SHARING WITHOUT SHOWING: DATA CLEAN ROOMS ALLOW FOR UNPRECEDENTED COLLABORATION Jennifer Belissent 26 July 2023 Facebook Twitter Linkedin Imagine the potential for secure data collaboration. Insurance companies can collaborate to identify fraudulent claims. Data sharing and collaboration deliver business value.

Collaborations 52

Collaborations Government Regulations Pharmaceuticals 52

Magellan Solutions

NOVEMBER 10, 2023

Philippine BPO Statistics 2023 As other countries face economic challenges and companies tighten their budgets, the outsourcing industry in the Philippines is expected to thrive. billion in revenue by 2023, experiencing a significant increase from the previous year. billion in total investment pledges from January to September 2023.

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

Future of Sourcing

JULY 28, 2023

Innovations in Sustainability Dräeger – Using Smart Processes to Create Resilient Supply Chains SAP / DSM - Firmenich – How Royal DSM and SAP Digitalized Global Procurement Processes for Strategic Source-to-Pay Capabilities and Sustainability Safety Projects International, Inc.

Facilities Management 52

Facilities Management Robotics Process Automation Retail Strategic Sourcing 52

Everest Group

SEPTEMBER 28, 2023

Service providers responded by prioritizing upskilling, bridging the skills gap, and promoting inclusive talent acquisition. Their initiatives included targeted outreach, inclusive job descriptions, unbiased screening, and collaboration with Diversity, Equity, and Inclusion (DEI) organizations. LEARN MORE ABOUT Top Service Providers

Human Resources 64

Human Resources Streamline Operations Marketing Engineering 64

Groove Technology

DECEMBER 14, 2022

Significantly increasing from 2022 to 2023 by 0.3% more, with 5206,9 million users globally in 2023. The number of mobile app downloads is anticipated to increase by 24 billion in 2023 when compared to 2022. Top significant trends for mobile app development in 2023. Heavy use of applications on smartphones. More AR apps.

Retail 130

Retail Design Marketing Banking 130

Raya Contact Center

MARCH 20, 2023

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. In addition, it oversaw various CSR projects that focused on the environment, community development, and social impact sourcing, to mention a few. “In

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Raya Contact Center

MARCH 21, 2023

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. In addition, it oversaw various CSR projects that focused on the environment, community development, and social impact sourcing, to mention a few. “In

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Capgemini

JUNE 1, 2023

CUSTOMER CENTRICITY: A PROVEN SOURCE OF REVENUE Vinay Patel 01 June 2023 Facebook Twitter Linkedin Customer centricity might seem like a secondary concern for banks – but it isn’t. To do this, organizations need to have a customer-centric mindset and approach that extends beyond just their digital services.

Sourcing 52

Sourcing Banking Analytics Reduced Costs 52

Everest Group

AUGUST 31, 2023

Service providers are expected to play a vital role in meeting the unique needs of customers in the strategic SAP mid-market. Discover the five customer priority areas where service providers can make a difference in this blog. SAP expects the mid-market to be a large contributor to meet its revised growth forecast of 8.3%

Marketing 59

Marketing Service Flexibility Sourcing 59

Everest Group

APRIL 27, 2023

This segment has seen the presence of a number of solution providers offering wide-ranging reward catalogs, redemption services, and robust SaaS-based platforms that are configurable and can be integrated with collaborative tools, HRIS systems, and other platforms to meet the unique needs of each client.

Marketing 52

Marketing Collaborations Research Sourcing 52

Premier BPO

SEPTEMBER 8, 2023

SOCAP Fall 2023: What to Expect This Symposium SOCAP is back again, this time celebrating its 50th Anniversary under the banner: Celebrating our past, embracing our future. Power, The Future of the Contact Center with Mark Miller, Practice Leader, Customer Service Advisory J.D.

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

Perficient Digital Transformation

JANUARY 27, 2023

Enhancing collaboration between development and security teams by supplying a unified view of the software development lifecycle (SDLC) and security risks. Static Application Security Testing ( SAST ) tools can analyse your source code or any compiled versions of your code and identify security flaws during early development phases.

Software 111

Software Automation Sourcing Regulations 111

Capgemini

MARCH 13, 2023

what we learned at mwc Barcelona 2023 Vaibhav Mahajan 14 Mar 2023 Facebook Twitter Linkedin Mobile World Congress 2023 (MWC 2023), the biggest telecom festival of the world was organized by GSMA in Barcelona a few days ago. Here are our key takeaways from MWC 2023.

Co-Sourcing 52

Co-Sourcing Collaborations Efficiency Automation 52

Premier BPO

MAY 16, 2023

The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology. Providing a unique perspective on how the changing business landscape requires a partnership mentality, Premier BPO COO, Dave Shapiro highlighted how co-sourcing fits the narrative.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

Everest Group

APRIL 5, 2023

Virtual Roundtable Top Priorities for Life Science GBS Organizations in 2023: Scaling R&D Capabilities April 05, 2023 | 9:30 am EDT | 7 PM IST Life Sciences GBS organizations today have evolved into strategic partners for their enterprises, driving both operational and technological advancements.

Nearshoring 52

Nearshoring Offshoring Sourcing Collaborations 52

HCL Technologies

APRIL 10, 2023

Sustainability services abhinay.khandelwal Mon, 04/10/2023 - 08:24 --> if same box required on top then add "top" class in the below code with speaker-talk-info class Siki Giunta Executive Vice President and Head of CloudSMART Offerings, Strategy and Industry Cloud Consulting, HCLTech --> And Add HTML After 'banner-info' div Close. --> 1.

Service 52

Service Finance Analytics Engineering 52

Premier BPO

SEPTEMBER 21, 2023

The widespread forum serves as a go-to consumer service & customer care platform in the U.S. It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. They highlight the effectiveness of offshore outsourcing in achieving high-quality results.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52

SIG Speaks

JANUARY 1, 2023

Preparing for the challenges on the horizon with a host of resources to get a jump start on 2023! Sourcing in 2023: The Year of Autonomous Sourcing. A new GEP-EcoVadis collaborative white paper — How Procurement Can Drive ESG Goals for the Enterprise — outlines how procurement must evolve to meet sustainability goals.

Sourcing 40

Sourcing Automation Flexibility Sales 40

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 52

Impact Sourcing Sourcing Co-Sourcing Government 52

Vilmate

JANUARY 11, 2024

The year 2023 brought us a lot of exciting developments in the field of information technology. Today, we want to review the highlights of 2023 and discuss the significant events in the IT world. In 2023, the Web Summit took place in Lisbon, filling Portugal’s capital with fresh ideas and technological breakthroughs.

Cybersecurity 52

Cybersecurity Healthcare Analytics Design 52

Capgemini

JANUARY 17, 2023

YOUR 2023 DATA STRATEGY IN FOUR RESOLUTIONS Sabina Shaikh 17 Jan 2023. Following a volatile year in the market, you can get ahead of your 2023 plans and see where your organization can improve processes, bring on new tools, and set goals that make sense for your team. EMBRACE OPEN – SOURCE AI AND OPEN STANDARDS.

Streamline Operations 52

Streamline Operations Flexibility Sourcing Regulations 52

IBM Services

JANUARY 9, 2024

Using insights from extensive collaborations with customers and partners in more than 25 countries, we’re excited to share well-informed predictions and emerging trends for 2024. IBM actively contributes to open source AI models, which are exemplified by its collaboration with NASA. trillion and 4.4

Inventory Management 106

Inventory Management Retail Sourcing Collaborations 106

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?

Shared Services 59

Shared Services Sourcing Sales Collaborations 59

Premier BPO

OCTOBER 9, 2023

In the fast-paced world of customer service and contact centers, staying ahead of the curve is essential for success. Dedicate focused time to immerse yourself in the realm of contact centers and customer service, catapulting your contact center strategy towards excellence. Ready to take the first step towards outsourcing success?

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Amzur

JUNE 7, 2023

As we step into 2023-2024, it becomes crucial for CFOs to stay ahead of the curve by embracing emerging trends and understanding the shifting priorities that will shape the financial landscape. This promotes transparency, efficiency, and cross-functional alignment, leading to more effective decision-making and resource optimization.

Finance 52

Finance E-Commerce Analytics Risk Management 52

Everest Group

NOVEMBER 17, 2022

2023 Outsourcing Planning - Preparing for Work Model and Pricing Changes in a Looming Recession. The service delivery industry moved to a work from home model, then to hybrid, and now in many cases, is returning to the office. Participation is limited to enterprise leaders (no service providers). Virtual Roundtable.

Outsourcing 52

Outsourcing Sourcing Regulations Collaborations 52

Customer Serv Outsource Smarter

DECEMBER 16, 2022

And what can we expect in 2023? So, what’s in store for 2023 in our beloved BPO industry? and we anticipate this will continue throughout 2023. have increased into the $35-$45+ range in 2022, and we expect 2023 will be no different. For BPOs to be successful in 2023, they must strive for a “best-place-to-work” culture.

BPO 52

BPO Outsourcing Nearshoring Call Center 52