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From Home Office to Industry Leader: Magellan Solutions’ Evolution and Leadership Journey

Magellan Solutions

In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)? In 2008, we experienced a significant transformation. Why the emphasis on SMEs, you ask?

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Philippine IT-BPOs to Support Property Sector Recovery

SourceFit

US and European companies are projected to outsource some business functions to countries like the Philippines and India to reduce costs as they experience the 3 rd and 4 th waves of the pandemic, similar to what happened in the 2008 financial crisis. LPC recalled that flat land prices after 2008 increased in the following years.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

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The US Is Opting For Healthcare Call Center Outsourcing Companies – Here’s Why

Magellan Solutions

With rising costs and complex regulations overwhelming healthcare providers, partnering with overseas business process outsourcing (BPO) companies has become a strategic necessity. The partnership enabled the hospital to focus on core medical services while benefiting from Sutherland’s healthcare BPO experience.

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Should We Be Worried About a Potential Incoming Inflation Tsunami?

NoonDalton

We had a big bear market in 2008-2009 because of too much debt. The debt situation is much worse than 2008-2009. ”. In 2008, he called it “ the inflation holocaust ”. ” When inflation struck during the Great Recession of 2008-09, companies were caught in the same trilemma as before.

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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. 2000 : The BPO industry contributed 0.075% to the country’s GDP. billion by 2022.

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A Leader In Knowledge Process Outsourcing Philippines

Magellan Solutions

This was when the Philippines were just starting to plant seeds in the BPO industry. By 2008, the country had over 50 animation companies. Knowledge outsourcing process vs. BPO. BPO and KPO are being related to the business activities of an organization. BPO refers to Business Processing Outsourcing.