Magellan Solutions
FEBRUARY 14, 2024
With rising costs and complex regulations overwhelming healthcare providers, partnering with overseas business process outsourcing (BPO) companies has become a strategic necessity. The partnership enabled the hospital to focus on core medical services while benefiting from Sutherland’s healthcare BPO experience.
Magellan Solutions
DECEMBER 11, 2023
In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)? In 2008, we experienced a significant transformation. Why the emphasis on SMEs, you ask?
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Magellan Solutions
JUNE 15, 2021
While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.
Magellan Solutions
FEBRUARY 15, 2024
With rising costs and complex regulations overwhelming healthcare providers, partnering with overseas business process outsourcing (BPO) companies has become a strategic necessity. The partnership enabled the hospital to focus on core medical services while benefiting from Sutherland’s healthcare BPO experience.
Magellan Solutions
JUNE 5, 2021
This was when the Philippines were just starting to plant seeds in the BPO industry. BPO companies in manila city and the KPO services offered. By 2008, the country had over 50 animation companies. . However, companies that engage in KPO offshore also typically do so in order to reduce costs. But even this has expanded.
SourceFit
MARCH 3, 2013
Manila, the Philippines’ capital, is the third leading business process outsourcing (BPO) destination in the world, according to Tholons Inc. Tholons surveys in 2008 and 2009 have mentioned Cebu as an emerging city. . The post Manila is 3rd Top BPO Destination in the World appeared first on. Manila was at no.
SourceFit
FEBRUARY 20, 2015
IBPAP is the country’s umbrella association for the local IT-BPO industry, with the goal of making the Philippines the world’s top destination for voice and non-voice outsourced services. It provides custom offshore staffing solutions to small, medium, and large businesses all over the world. Sourcefit Philippines Inc.
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