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The US Is Opting For Healthcare Call Center Outsourcing Companies – Here’s Why

Magellan Solutions

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Keep reading as we’ll show you why healthcare call center outsourcing in the Philippines is worth it. This improves customer satisfaction.

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The US is Opting for Healthcare Call Center Outsourcing Companies – Here’s Why

Magellan Solutions

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Keep reading as we’ll show you why healthcare call center outsourcing in the Philippines is worth it.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

In searching for outsource customer service solutions , you must consider how long an agent stays in the company. Outsource customer service solutions offer a wide range of benefits to any SMEs. However, how can you fully maximize the affordability of outsourcing? Average Attrition Rate for the BPO Industry.

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Philippine IT-BPOs to Support Property Sector Recovery

SourceFit

Projected expansion of Philippine IT-BPOs (information technology-business process outsourcing) in business districts in and outside Metro Manila would boost the market even further. Outsourcing Business Functions to Philippine IT-BPOs. LPC recalled that flat land prices after 2008 increased in the following years.

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A Leader In Knowledge Process Outsourcing Philippines

Magellan Solutions

Over the past decade, the Philippine outsourcing sector has significantly matured. This is what is also known as Knowledge Process Outsourcing (KPO). . This was when the Philippines were just starting to plant seeds in the BPO industry. 2018 recorded that KPO holds over 40% of the outsourcing market in the country.

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From Home Office to Industry Leader: Magellan Solutions’ Evolution and Leadership Journey

Magellan Solutions

In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)? In 2008, we experienced a significant transformation. Why the emphasis on SMEs, you ask?

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Philippine Laws on Outsourcing

Magellan Solutions

Philippine Laws on Outsourcing – Here’s What You Need To Know. The Philippines is one of the largest and most well-known places in the world where people outsource work. Because of this, the Philippine laws on outsourcing are very important. To protect both the employees and the BPO companies and the industry.