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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. This will give you an idea how long an agent can work for your business. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry.

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Sourcefit Joins IBPAP

SourceFit

is now a member of IBPAP (Information Technology and Business Process Association of the Philippines). IBPAP is the country’s umbrella association for the local IT-BPO industry, with the goal of making the Philippines the world’s top destination for voice and non-voice outsourced services. Sourcefit Philippines Inc.

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The Best & Worst Philippines Call Center Companies in 2021

Magellan Solutions

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Not just a BPO company that can supply them with people who they can manage.

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How Surviving in the Telemarketing Philippines Market For 18 Years Helped Magellan Solutions Blow Every Other Local Competition Out Of The Water

Magellan Solutions

Digital Minds BPO. TMJ Philippines BPO. As stated MS celebrates it’s 18th year in the BPO industry. With the wide range of service we can offer plus experience in the outsourcing arena, any start up business can guarantee an improvement in their profitability. Magellan Solutions. E Call Center Philippines. We Live 2 Care.