article thumbnail

Everest Group Announces Winners of 2023 Engineering Services PEAK Matrix Provider of the Year Awards

Everest Group

1 on ranking of top engineering services providers; Mphasis named as Top Challenger DALLAS, August 10, 2023 — Everest Group today released the second annual edition of its Engineering Services PEAK Matrix Provider of the Year Awards. HCL Technologies and TCS tie for No.1 We are glad to be recognized as the No.

article thumbnail

The rise and rise of the global balance sheet: How productively are we using our wealth?

McKinsey and Company

Net worth has tripled since 2000, but the increase mainly reflects valuation gains in real assets, especially real estate, rather than investment in productive assets that drive our economies.

Service 111
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Evolutionary Journeys in BPO Excellence: A Dialogue with Magellan Solutions’ Visionary

Magellan Solutions

Inception and Founding Vision: CEO Frederick Chua reflects, “In 2000, we envisioned setting up a call center with a mission – revolutionizing services tailored for the unsung heroes, the SMEs, who make up 80% to 90% of the economy.”

BPO 98
article thumbnail

Will India’s Silicon Valley Lose Its “Top Global Services Destination” Crown to the City of Pearls? | Blog

Everest Group

With its high-quality talent, state-of-the-art infrastructure for delivering advanced technological services, and strong government support, Hyderabad has ascended as a top global services destination. But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future?

article thumbnail

5 Banking Trends We’re Forecasting for 2023

Perficient Digital Transformation

And with new legislation surrounding overdraft fees leading to a decline in service charges, banks are seeking to make up for the profit loss elsewhere. As institutions rely more heavily on self-service channels to serve their customers, branch consolidation and renovation are on top of mind.

Banking 111
article thumbnail

What Are The 5 Stages Of ITIL?

31 West

It helps IT service desk outsourcing companies provide efficient and uninterrupted support to their clients. The newest version of this IT infrastructure is ITILv4 which ensures cost-effective and quality IT services for all kinds of businesses. The 5 main categories are: Service Strategy. Service Design.

Design 130
article thumbnail

Indian IT Companies Pull Plug on Russia | In the News

Everest Group

Indian software services companies are moving their limited operations out of Russia over geopolitical tensions arising out of its invasion of Ukraine, while helping clients maintain business continuity by shifting work to other locations. “We