Perficient Digital Transformation

JANUARY 30, 2023

This designation represents the exceptional work of Perficient’s Informatica experts and their commitment to building a practice that delivers excellence using Informatica’s cloud modernization solutions. Awards were announced at Informatica’s annual sales kickoff ‘Reimagine’, which took place January 15-18 in Las Vegas.

Sales 64

Sales Collaborations Design Management 64

TTEC

FEBRUARY 14, 2023

Mobile menu section: Mobile menu links: Menu title: Home Menu link: / Menu title: Contact Us Menu link: /contact-us Menu title: Services Menu children: Menu title: Customer Experience Strategy Menu link: /customer-experience-strategy Menu title: Data Analytics Menu link: /data-analytics Menu title: Digital Experience Transformation Menu link: /ttec-digital (..)

Retail 52

Retail Healthcare Government Analytics 52

Zinnov

AUGUST 30, 2022

A Center of Excellence (COE) model comes into play when the organization needs to organically develop its expertise in a certain domain as it enables the organization to experiment and innovate to deliver functional and/or technological capabilities. Setting up a COE will mark the beginning of an organization’s journey to excellence.

Government 98

Government Flexibility Efficiency Human Resources 98

IBM Services

APRIL 4, 2024

A third-party investment review, where the ISV provides a bill of material showing what and how services are being used to meet compliance requirements, along with price points. This help accelerating continuous integration and continuous delivery on the cloud. Why a FS Cloud and FS Validation Program?

Service 59

Service Banking Cybersecurity Regulations 59

Automation Anywhere

APRIL 28, 2021

Customers contacting a call center want the best possible service experience. To survive, a business must also offer good service during and after the sale. From that same Zendesk report, “80 percent of customers will leave after more than one disappointing service experience.” But they don’t always get it.

Customer Service 98

Customer Service Call Center Robotics Process Automation Service 98

Zinnov

MARCH 26, 2024

As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. What’s captivating is the projection that the ratio of outsourced services within this domain, presently constituting 45% of total expenditure, is set to surge to 70% by 2028. UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1.

Automation 52

Automation Service Robotics Process Automation Advisory 52

Perficient Digital Transformation

NOVEMBER 8, 2021

It stands to turn data into a true strategic asset that can accelerate clinical, marketing, and operational excellence. build solutions that flatten silos, support meaningful consumer relationships, and accelerate business intelligence. Ready to turn your data into an interoperable strategic asset? Let’s talk.

Healthcare 69

Healthcare Engineering Regulations Analytics 69

IBM Services

DECEMBER 5, 2023

With the rise of highly personalized online shopping, direct-to-consumer models, and delivery services, generative AI can help retailers further unlock a host of benefits that can improve customer care, talent transformation and the performance of their applications.

Retail 94

Retail Inventory Management Efficiency Call Center 94

NoonDalton

OCTOBER 18, 2023

For Software as a Service (SaaS) businesses, the mantra of ‘do more with less’ isn’t just operational advice—it’s foundational to their very success. The decision should align with overarching business objectives, internal competencies, and the ultimate goal of delivering a seamless service to end-users.

Outsourcing 52

Outsourcing Reduced Overhead Administrative Out-Tasking 52

Perficient Digital Transformation

MARCH 31, 2023

Copilot in Excel helps unlock insights, identify trends or create professional-looking data visualizations in a fraction of the time. Follow this link to review Microsoft’s privacy policy and service documentation for more information. Existing Microsoft guarantees for enterprise and commercial data persist and continue.

Supply Chain Management 69

Supply Chain Management Collaborations Sales Design 69

IBM Services

FEBRUARY 13, 2024

This data is fed into generational models, and there are a few to choose from, each developed to excel at a specific task. While advanced models can handle diverse data types, some excel at specific tasks, like text generation, information summary or image creation. Garbage in, garbage out.

Out-Tasking 122

Out-Tasking Design Automation Sales 122

Zinnov

JULY 21, 2023

With enterprises prioritizing Data Engineering and Analytics, Cybersecurity, and IOT capabilities, Service Providers (SPs) have a significant opportunity to capitalize on this need. Manufacturing-led, Hi-tech-led, and Services-led verticals constitute the majority of the Digital Engineering spend. Tn at the end of the decade.

Engineering 95

Engineering Manufacturing Cybersecurity Analytics 95

Groove Technology

NOVEMBER 11, 2022

When using mobile app development services, the most frequent challenge faced by enterprises is whether to use an API-first or design-first strategy. In this scenario, your API serves as a crucial channel for end users to access your services, and customer satisfaction is greatly influenced by the API’s design.

Design 130

Design Software Marketing Automation 130

Perficient Digital Transformation

NOVEMBER 28, 2023

Customers also want to do more with their vehicles in terms of software updates, subscription services like Netflix, and take full advantage of the IoT. to understand exactly why they would or wouldn’t buy an electric vehicle so that OEMs and dealers could base their approach on data-backed customer insights to accelerate EV sales.

Research 64

Research Government Sales Software 64

HCL Technologies

APRIL 16, 2023

Add class on Slide Item => slider-item-dark-text --> Pause The Digital Path Forward HCLTech’s Digital Foundation Services, Digital Business Services and Digital Process Operations enable enterprises to increase business resilience, improve operational efficiency and deepen client engagement.

Engineering 52

Engineering Banking Finance Administrative 52

Worldwide Call Centers

OCTOBER 27, 2023

However, many businesses are increasingly turning to virtual contact centers to meet their customer service needs. The COVID-19 pandemic, which disrupted businesses across the globe, accelerated the transformation of the call center industry. It became abundantly clear that remote work was not only feasible but also highly efficient.

Call Center 52

Call Center Reduced Overhead Cybersecurity Flexibility 52

Transperfect

SEPTEMBER 17, 2021

It handles the online infrastructure while you focus on the product and sales. This has led to an explosion in mobile payment tools and services. They’re also used to foster customer relationship management by optimizing sales funnels. Content fosters engagement with consumers and is excellent for brand affinity.

E-Commerce 91

E-Commerce Inventory Management Retail Sales 91

Automation Anywhere

OCTOBER 14, 2021

The pandemic has prompted changes in every industry, and financial services is no exception. Yet, the pandemic has accelerated the development of virtual service and the integration of digital channels such as web and chatbots with live channels such as call centers and live chat.

Service 98

Service Banking Robotics Process Automation Finance 98

Magellan Solutions

JUNE 14, 2023

For this reason, virtual assistant (VA) services have emerged, bringing many potential business benefits. Customer Service Virtual assistants provide support services, such as answering questions, resolving issues, and processing returns. You can hire more if you need extra help during peak sales seasons.

Efficiency 52

Efficiency E-Commerce Out-Tasking Data Entry 52

Everest Group

JUNE 23, 2022

Job Title: Client Director (Sales). Industry: Research and Advisory Services. The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes.

Sales 40

Sales Advisory Research Accounting 40

Capgemini

FEBRUARY 15, 2023

Capgemini’s advanced advertising solution leverages AWS Clean Rooms Dio Favatas 15 Feb 2023 Capgemini is excited to announce support for AWS Clean Rooms , an analytics service from Amazon Web Services (AWS). Our approach We help clients navigate their AWS Clean Room journey through our Align-Launch-Scale approach.

Collaborations 52

Collaborations Analytics Marketing Research 52

inDinero

MARCH 30, 2023

The “means” in this case are tangible resources such as an influx of new customers or increased sales of a specific product or service. In the absence of substantial cash on hand or the prospects of it arriving soon, an alternate source can provide a company the means to accelerate its burn rate.

Right-Sizing 98

Right-Sizing Banking Sales Sourcing 98

IBM Business Partners

JULY 19, 2023

The exponential leap in generative AI is already transforming many industries: optimizing workflows , helping human teams focus on value added tasks and accelerating time to market. Commercial: Marketing content creation, patient experience, rep onboarding & training sales enablement and knowledge hub.

Co-Sourcing 62

Co-Sourcing Regulations Human Resources Manufacturing 62

Everest Group

AUGUST 26, 2022

Task mining plays a key role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys by providing a data-based approach to process optimization and automation. Task mining software products that are available independent of professional services.

Healthcare 52

Healthcare Automation Marketing Government 52

Zinnov

FEBRUARY 28, 2022

This is a marked acceleration of activity compared to only 8 acquisitions between 2017 and 2019. Acquiring Neudesic is not a surprising choice since most of IBM’s recent acquisitions have been services companies and we are likely to see more similar moves in the future. Bn to USD 9 Bn.

Retail 98

Retail Healthcare Marketing Software 98

The Scalers

AUGUST 9, 2023

Although the coronavirus pandemic threatened its acceleration, today, a sense of optimism prevails among travellers and organisations. In 2017, online sales channels contributed about 60% of global travel and tourism market revenue. Operations and efficiency: Automated check-in and self-service kiosks, reducing queues and wait times.

Analytics 80

Analytics Marketing Engineering Sales 80

NoonDalton

DECEMBER 20, 2021

In today’s world, providing outstanding customer service has become an increasingly complicated concept. Most customers want to save time while still feeling empowered in the process, and they want to receive great, individualized service with alternative communication options available. Self-service may hold the key.

Customer Support 98

Customer Support Service Customer Service BPO 98

Magellan Solutions

JUNE 12, 2021

Offshore Call Center Services Uses Speech Analytics to Improve Customer Journey. Offshore call center services are often called IT-enabled BPO services. Aptly named as this industry uses various innovations and technology to deliver excellent services to businesses worldwide. . Service or product mentioned .

Call Center 52

Call Center Offshoring Analytics Service 52

Perficient Digital Transformation

NOVEMBER 3, 2021

High rates of change were already underway in early 2020, but the COVID-19 pandemic accelerated these changes as consumer buying behaviors suddenly and dramatically shifted. In-person sales and in-store customers decreased dramatically during the pandemic, creating the need to quickly find and develop new sources of revenue. .

Marketing 119

Marketing Retail Finance Sales 119

Everest Group

SEPTEMBER 27, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. For more information, visit www.everestgrp.com.

Sales 40

Sales Accounting Advisory Research 40

Everest Group

FEBRUARY 16, 2023

The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world. For more information, visit www.everestgrp.com.

Advisory 40

Advisory Event Management Research Jobbing 40

Perficient Digital Transformation

MARCH 1, 2023

Today, consumers can access far more information about that same vehicle online before speaking with a dealer or sales representative. We look forward to helping accelerate your digital transformation with a world class shopping virtual assistant and online shopping excellence.

Manufacturing 64

Manufacturing Sales Collaborations Research 64

Everest Group

FEBRUARY 21, 2023

The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world. For more information, visit www.everestgrp.com.

Administrative 40

Administrative Advisory Sales Research 40

IBM Business Partners

MAY 26, 2023

According to a report on mapping the cloud maturity curve from the EIU , 48% of industry executives said cloud has improved data access, analysis and utilization, 45% say cloud has sped up delivery of new IT services and capabilities, and 44% say cloud has expanded sales channels across digital avenues.

Cybersecurity 77

Cybersecurity Regulations Co-Sourcing Automation 77

Perficient Digital Transformation

JUNE 26, 2023

Dealerships can receive recognition and awards based not just on sales and service, but also on guest experience. There is a huge opportunity here to create an outstanding experience for the consumer and get them set up with aftermarket and service opportunities. How Should Automotive Companies Handle Data?

Sales 52

Sales Retail Manufacturing Service 52

Everest Group

OCTOBER 21, 2021

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Reporting to the Chief Marketing Officer, you’ll work closely with cross-functional team members in Research, Sales, and Marketing.

Marketing 40

Marketing Research Sales Sourcing 40

Perficient Digital Transformation

FEBRUARY 1, 2023

Businesses struggle to offer personalized experiences that grab customers’ attention and foster buyer momentum to advance sales. CMS Migrate : CMS Migrate now offers additional tools for accelerating migration to Drupal 9 from older Drupal versions and any legacy CMS. Overall, the industry is evolving, which is excellent.

Co-Sourcing 110

Co-Sourcing Marketing Flexibility Research 110