Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

IBM Services

SEPTEMBER 6, 2023

Generative AI is powering a new world of creative, customized communications, allowing marketing teams to deliver greater personalization at scale and meet today’s high customer expectations. With the right generative AI strategy, marketers can mitigate these concerns. The journey starts with sound data.

Marketing 119

Marketing Sourcing Design Retail 119

IBM Services

APRIL 1, 2024

Generative artificial intelligence (GenAI) can be a powerful tool for driving product innovation, if used in the right ways. We’ll discuss select high-impact product use cases that demonstrate the potential of AI to revolutionize the way we develop, market and deliver products to customers.

Analytics 82

Analytics Sales Out-Tasking Automation 82

IBM Services

APRIL 5, 2024

Enterprises are increasingly turning to generative artificial intelligence (gen AI) to drive operational efficiencies, accelerate business decisions and foster growth. We believe that the convergence of both HPC and artificial intelligence (AI) is key for enterprises to remain competitive.

Manufacturing 69

Manufacturing Design Efficiency Sourcing 69

IBM Services

APRIL 18, 2024

A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. LLMs like ChatGPT are trained on massive amounts of text data, allowing them to recognize patterns and statistical relationships within language.

Research 88

Research Out-Tasking Manufacturing E-Commerce 88

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

31 West

NOVEMBER 23, 2023

With rapid technological advancements rolling ever onwards, IT outsourcing service providers need to remain ahead of the curve. To adapt successfully, providers of IT service desk outsourcing in particular must recognize client needs that are shaped by these changes, identifying areas where they can add value or enhance their services.

Outsourcing 130

Outsourcing Service IT Outsourcing Analytics 130

IBM Services

APRIL 24, 2024

As generative AI applications become increasingly ingrained in enterprise IT environments, organizations must find ways to combat this pernicious cyberattack. LLMs accept and respond to natural-language instructions, which means developers don’t have to write any code to program LLM-powered apps. It wasn’t hard to do.

Cybersecurity 89

Cybersecurity Engineering Research Accounting 89

Everest Group

APRIL 3, 2024

Generative AI (gen AI) can significantly benefit the BFSI industry. Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry.

Regulations 69

Regulations Out-Tasking Insurance Cybersecurity 69

IBM Services

DECEMBER 7, 2023

Organizations have always used some degree of technology to provide an excellent customer experience , but the future of customer service will demand even more advancements to meet customers’ growing expectations. AI will become the central brain of the contact center, where the organization interacts with the customer base.

Customer Service 83

Customer Service Service Call Center Analytics 83

3Pillar Global

DECEMBER 4, 2023

According to a recent Gartner report, generative AI falls into two categories : everyday and game-changing: Everyday AI focuses on improving productivity, enabling workers to perform existing tasks faster and more efficiently. Game-changing AI focuses on creativity. Generative AI will transform how we think about product design.

Service 98

Service Engineering Efficiency Design 98

IBM Services

MARCH 4, 2024

We have all been witnessing the transformative power of generative artificial intelligence (AI), with the promise to reshape all aspects of human society and commerce while companies simultaneously grapple with acute business imperatives. We refer to this transformation as becoming an AI+ enterprise.

Government 104

Government Co-Sourcing Engineering Risk Management 104

Paysquare

APRIL 22, 2024

INTRODUCTION OF PAYROLL DATA SECURITY Managing payroll services efficiently requires that all security measures are in place so that important data of the employees are safe. Among the many data security measures that one can employ to safeguard data, Artificial Intelligence (AI) can be immensely productive.

Payroll 52

Payroll Cybersecurity Outsourcing Automation 52

IBM Services

JANUARY 12, 2024

The integration of artificial intelligence (AI) has ushered in a new era of technological progress, offering a spectrum of benefits across industries. AI’s potential to revolutionize operations, enhance decision-making and drive innovation is undeniable.

Regulations 101

Regulations Healthcare Administrative Finance 101

Paysquare

APRIL 30, 2024

Introduction of AI-Powered Statutory Compliance Solution Integrating Artificial Intelligence with compliance procedures in a business has revolutionized the way that businesses and government operate – it makes them both effective and efficient. Through AI-powered systems, regulatory adherence becomes more efficient and effective.

Government 52

Government Payroll Cybersecurity Regulations 52

IBM Services

MAY 2, 2023

The introduction of generative AI systems into the public domain exposed people all over the world to new technological possibilities, implications, and even consequences many had yet to consider. They can help create better customer service and improve healthcare systems and legal services. AI is an ever-evolving technology.

Government 101

Government Regulations Collaborations Legal Services 101

IBM Services

DECEMBER 5, 2023

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content.

Retail 94

Retail Inventory Management Efficiency Call Center 94

IBM Services

FEBRUARY 26, 2024

Accelerating AI adoption and skills for the telecoms sector The AI skills gap is very real: executives estimate that 40% of their workforce will need to reskill as a result of implementing AI and automation over the next three years. The telecom industry is no exception.

Automation 100

Automation Retail Banking Efficiency 100

Zinnov

MARCH 26, 2024

Generative AI is making waves, with its potential to transform industries and redefine productivity. However, businesses must move beyond the hype and focus on the tangible, scalable Generative AI benefits it can deliver. One of the key areas where Generative AI can make an immediate impact is cost efficiency.

Service 52

Service Customer Service Analytics Efficiency 52

IBM Services

DECEMBER 8, 2023

As generative AI creates new opportunities and transforms cloud operations, it is crucial to learn how to maximize the value of these tools. A recent report from the IBM Institute for Business Value found that 68% of hybrid cloud users already have a formal, organization-wide policy or approach for the use of generative AI.

Design 71

Design Engineering Management Service 71

Magellan Solutions

JULY 20, 2023

Good thing AI language tools expand the language learning resources that give learners the freedom when, where, and how to learn a language. In this article, we’ll explain how AI tools can change language learning by overcoming communication barriers. AI-language tools do more than translate.

Call Center 94

Call Center Sourcing Design Service 94

The Hackett Group

MARCH 26, 2024

NASDAQ: HCKT), today announced it has received an SAP ® North America Award for Partner Excellence 2024 for Service. As an SAP partner for over 25 years, our goal is to provide our customers with world-class service based on proven best practices and industry expertise.

Service 105

Service Advisory Sales Analytics 105

Everest Group

MARCH 19, 2024

To successfully adopt Gen AI in BFSI, enterprises need to consider four fundamental aspects that can lead to responsible and effective deployment. Carefully evaluating each framework component is essential to ensure a positive Gen AI journey. However, a thoughtful approach is required to fully reap the benefits of Gen AI.

Government 59

Government Advisory Risk Management Risk Management 59

Magellan Solutions

AUGUST 4, 2023

Artificial intelligence (AI) has become a powerful force for change. AI technologies use data analysis and machine learning algorithms to automate procedures. These AI tools for improving productivity are paving the way to improved efficiency. AI enables users to make well-informed decisions and do jobs faster.

Out-Tasking 98

Out-Tasking Data Entry Time Savings Jobbing 98

IBM Services

MARCH 9, 2023

The combination of new approaches to understanding language – foundation models and the generative AI revolution – and powerful, GPU-based compute is driving step function improvements in our ability to process, understand and engage in natural language.

Research 102

Research Engineering Advisory Design 102

Magellan Solutions

AUGUST 6, 2023

Artificial intelligence (AI) tools now play a critical role in resolving common problems, such as erroneous computations and analysis. AI tools for accountants can automate repetitive tasks, enhance fraud detection, enable predictive modeling, and simplify compliance procedures.

Accounting 98

Accounting Finance Data Entry Out-Tasking 98

Magellan Solutions

FEBRUARY 26, 2024

Artificial intelligence (AI) in call centers can enable customer service professionals to focus on essential tasks, as 78% of them stated. The collaboration between AI and call centers is reshaping the customer service paradigm. It has led call centers to explore the benefits of AI.

Call Center 52

Call Center Customer Service Service Analytics 52

IBM Services

OCTOBER 16, 2023

Artificial intelligence (AI) adoption is still in its early stages. As more businesses use AI systems and the technology continues to mature and change, improper use could expose a company to significant financial, operational, regulatory and reputational risks.

Government 75

Government Management Risk Management Risk Management 75

Everest Group

JANUARY 22, 2024

Generative Artificial Intelligence (AI) is poised to revolutionize customer experience management (CXM) by creating personalized, empathetic, and more fulfilling experiences that drive brand loyalty and business growth. Learn more on this topic in the webinar, The Generative AI Advantage in Enterprise CXM Operations.

Management 64

Management Regulations Sales Banking 64

Zinnov

APRIL 16, 2024

Generative AI has been the talk of the town for a long time now, and it’s no surprise that the buzz hasn’t died down. They’re beginning to explore how they can tap into the power of Generative AI to transform the way they work, particularly in the world of Software Engineering.

Engineering 59

Engineering Software Out-Tasking Banking 59

IBM Business Partners

JUNE 14, 2023

Sometimes the problem with artificial intelligence (AI) and automation is that they are too labor intensive. Traditional AI tools, especially deep learning-based ones, require huge amounts of effort to use. This is often a very cumbersome exercise that takes significant amount of time to field an AI solution that yields business value.

Sourcing 90

Sourcing Automation Out-Tasking Cybersecurity 90

IBM Services

DECEMBER 4, 2023

Generative AI holds enormous potential for driving business growth. It offers ease of integration and scalability for analytics and AI workloads using your company’s data, and offers guardrails for ensuring governance, security and compliance. The companies innovating with generative AI aren’t just industry giants.

Co-Sourcing 81

Co-Sourcing Right-Sizing Government Healthcare 81

Anexa

NOVEMBER 10, 2023

ChatGPT can elevate the level of customer service you provide without the need for human intervention. You can harness the power of ChatGPT to unlock customer service efficiency as long as you use it wisely. ChatGPT can improve customer service efficiencies and reduce the need for human interaction.

Customer Service 52

Customer Service Efficiency Service BPO 52

Infosys Consulting

FEBRUARY 6, 2024

In the rapidly evolving landscape of financial services, embracing technology is no longer an option; it’s a necessity. Financial advisors, often considered the architects of wealth creation, can significantly amplify their success by integrating Artificial Intelligence (AI) into all aspects of their practices.

Management 52

Management Administrative Data Entry Advisory 52

3Pillar Global

NOVEMBER 30, 2023

Many information services companies are in deep discussion around how to leverage AI to drive customer and business value. But a topic often missed is AI preparedness. According to Gartner, by 2025, generative AI will be a workforce partner for 90% of companies worldwide. In other words, generative AI isn’t in the future.

Service 59

Service Engineering Collaborations Research 59

IBM Services

SEPTEMBER 20, 2023

Few technologies have taken the world by storm the way artificial intelligence (AI) has over the past few years. AI and its many use cases have become a topic of public discussion no longer relegated to tech experts. AI’s value is not limited to advances in industry and consumer products alone.

Government 107

Government Cybersecurity Automation Efficiency 107

Amzur

JANUARY 25, 2024

While AI conjures images of sophisticated algorithms and Big Tech budgets, the truth is that small and mid-sized businesses stand to gain the most from targeted AI adoption. In this article, we cut through the hype and misconceptions to highlight six realities about implementing AI in growing organizations.

Inventory Management 71

Inventory Management Out-Tasking Right-Sizing Automation 71