IBM Services

APRIL 25, 2024

This reality means that every brand in every industry with every business model needs to optimize the commerce experience, and thus the customer experience , to drive conversion rates and revenues. Commerce is a complex journey in which the moment of truth—conversion—takes place. But the paradigm has shifted.

Retail 88

Retail Sales Sourcing Marketing 88

IBM Services

JANUARY 30, 2024

For inspiration, look across industries to uncover examples of data center success. Retail: Manage e-commerce platforms, customer data analytics and supply chain logistics, where data analysis often must occur at the edge. Healthcare: Support telemedicine and patient data analytics, requiring stringent compliance regulations.

E-Commerce 77

E-Commerce Analytics Manufacturing Flexibility 77

Perficient Digital Transformation

DECEMBER 22, 2023

This blog was co-authored by: Ashley Simmons In conversations with financial services executives, Perficient consultants consistently delve into the application and usage of artificial intelligence (AI) within the industry. A pivotal aspect of this conversation revolves around the regulatory perspective toward AI.

Banking 52

Banking Risk Management Risk Management Cybersecurity 52

Hyland

FEBRUARY 2, 2023

BAI , a nonprofit that provides research, training and thought leadership in financial services, recently discussed key industry trends with Steve Comer. Steve, Hyland’s assistant vice president of financial services and insurance sales, has more than two decades of experience in financial services.

Banking 91

Banking Automation Robotics Process Automation Reduced Costs 91

Hyland

NOVEMBER 29, 2022

As always, technology will play a big part in both. Further enhancements have all been made to improve performance, scalability, security and serviceability. This quarter’s additions to the Nuxeo Platform bring features that create a better user experience, more streamlined workflows and reduced costs with: Compound Documents V2.

Service 52

Service Administrative Retail Healthcare 52

Groove Technology

MAY 18, 2023

With the increasing need for businesses to respond swiftly to changing market conditions, customer demands, and technological advancements, MuleSoft’s real-time integration capabilities have become critical for achieving digital transformation success. What are some use cases for MuleSoft real-time integration?

E-Commerce 130

E-Commerce Supply Chain Management Government Banking 130

3Pillar Global

MAY 3, 2024

In this article we’ll dive into the drivers of recent disruption and how some regional payers are harnessing innovative technology to reclaim their competitive advantage. For many regional payers and TPAs, the answer is a resounding yes – and that’s precisely why they’ve maintained their presence in the industry. Technology.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Groove Technology

JUNE 15, 2023

The Rise of Development Outstaffing Companies In today's hyper-competitive digital landscape, staying ahead of the curve requires cutting-edge technology and a highly skilled workforce. This opens up opportunities to work with highly skilled professionals who possess specialized knowledge and expertise in various technologies.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Future of Digital Sourcing Nearshoring

DECEMBER 16, 2022

"Internet technology first drove the growth of outsourcing away from just low-skilled roles. Now, new technology is helping bridge the gaps in communication that outsourcing can cause ," says Jessica Day, Senior Director for Marketing Strategy at Dialpad. So, contracting out services can be a more appealing option.

Nearshoring 69

Nearshoring Offshoring Outsourcing Service 69

Capgemini

NOVEMBER 30, 2022

FOCUS ON DATA ECOSYSTEMS IN THE ERA OF FINANCIAL SERVICES Ashvin Parmar 7 September 2022. When it comes to data, the financial services industry has some of the greatest opportunities but also faces tremendous risks and pressures. So, the desire is there to grow and reach new prospects and clients and to service them better.

Service 52

Service Finance Risk Management Risk Management 52

IBM Services

OCTOBER 30, 2023

IBM, a pioneer in data analytics and AI, offers watsonx.data, among other technologies, that makes possible to seamlessly access and ingest massive sets of structured and unstructured data. Real-world Business Solutions The real value of any technology is measured by its impact on real-world problems.

Analytics 83

Analytics Retail Insurance Streamline Operations 83

Neo Group

JUNE 30, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Hemant Puthli, Partner, Neo Group says, “The findings from our survey were quite interesting.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Hemant Puthli, Partner, Neo Group says, “The findings from our survey were quite interesting.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Magellan Solutions

JULY 14, 2021

Other industries can outsource customer service and yield all of its benefits as well. When we talk about customer support outsourcing , most businesses will immediately think of big industries such as Information Technology and Finance. But lesser known and growing industries can also benefit from it.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Zinnov

MAY 22, 2024

This, in turn, put pressure on companies to reduce their reliance on China and explore alternatives. Before the war, Eastern Europe was one of the fastest-growing technology hubs in the world. The sudden onset of the war forced companies to reduce their reliance on Eastern Europe. Over 60% of the top STEM graduates join GCCs.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

Akorbi

APRIL 27, 2023

Tucker Adds Enterprise-Level and Emerging Company Experience to High-Growth Language Technology Solutions Provider Dallas, Texas- April 27, 2023- Akorbi , a multilingual digital transformation company, announced the arrival of Harrison Tucker, a technology and healthcare industry veteran, as the company’s Chief Financial Officer.

Healthcare 59

Healthcare Finance Reduced Costs Retail 59

Pure Moderation

MAY 21, 2021

Which customer service outsourcing company is the best? In no aspect of the business is this truer than in the area of customer service. Customer service matters now more than ever. We are living in unprecedented times and brands must rethink best practices and build new strategies to deliver the best service possible.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

Anexa

SEPTEMBER 13, 2022

While digitalization continues to sweep the world and the marketplace, nowhere is this dynamic showing up with more impact than in fragmented retail (independent small grocers and retailers, restaurants, and bars). These digital players will need to find a viable, profitable path in order to connect with retail.

E-Commerce 52

E-Commerce Retail BPO Reduced Costs 52

IBM Business Partners

JUNE 30, 2023

Pair that with a semiconductor shortage amidst global car sales that are forecasted to top 69 million , and you can understand that disruptions in the automotive supply chain would be detrimental to the industry.​ ​ Yet dealers and retailers are struggling to find parts easily and meet promise dates to their end consumers.

Manufacturing 62

Manufacturing Inventory Management Reduced Costs Order Management 62

Akorbi

AUGUST 2, 2022

Plano, TX (August 2, 2022) — Akorbi Group, a Plano-based global group of companies specializing in language, technology, and workforce solutions, is pleased to announce the appointment of Javier Martinez as Chief Technology Officer. Technology represents the future success of the organization. About Akorbi.

Engineering 79

Engineering Business Process Outsourcing Reduced Costs Retail 79

Infosys Consulting

FEBRUARY 27, 2024

Co-authored by Wahid Sattar Enterprises across industries are constantly evolving their technology landscape with the number of business applications on the rise to ensure efficiency and meet end customer demands. In the context of a retail company, this would be a direct link between the warehouse (SAP, Oracle, etc.)

Co-Sourcing 52

Co-Sourcing Retail Flexibility Efficiency 52

Everest Group

MARCH 17, 2023

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. As insurance intermediaries that represent carriers, MGAs provide insurance products to retail agencies and insureds. Read on to learn more.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

Capgemini

NOVEMBER 20, 2023

To manage these services effectively, excellent back-end technology is crucial to ensure smooth workflow. Returns and replacements Returns and replacements are critical aspects of the eCommerce industry as they contribute to both higher sales and greater customer satisfaction. What constitutes the capacity of a Delivery Hub?

E-Commerce 52

E-Commerce Retail Efficiency Design 52

Influx

MARCH 14, 2023

A company can reduce overhead costs, such as labor, facilities, and equipment, with outsourcing. It can also provide access to specialized expertise, technologies, and processes that may not be available in-house. Related diversification involves expanding into businesses related to the company’s current products/services.

Manufacturing 52

Manufacturing Retail Research Sales 52

Pure Moderation

JANUARY 23, 2021

Data entry services are an integral part of every company, big and small. It’s a fundamental element of several important activities of a business, from customer service to marketing strategies to decision making. Most companies that outsource data entry work are from the medical, financial, retail, legal, and media sectors.

Data Entry 52

Data Entry Outsourcing Service Reduced Costs 52

Outsource Workers

SEPTEMBER 20, 2021

Radio frequency identification or RFID is a digital technology that allows sensors to read or detect encoded data on RFID tags or labels. Various businesses are using this technology because of its efficiency, speed, and accuracy. But, how exactly can a remote outsourcing business benefit from RFID technology?

Outsourcing 97

Outsourcing Out-Tasking Cybersecurity Automation 97

Akorbi

FEBRUARY 23, 2022

Whether you run a multi-million dollar enterprise or a small-volume team, reducing costs is essential to maximizing profit. At Akorbi , we offer more than language services. As technology advances, health, legal, retail, marketing, and other fields expand. Industries Served.

Human Resources 52

Human Resources Reduced Costs Retail Insurance 52

Magellan Solutions

NOVEMBER 21, 2022

Ecommerce management should be a big part of retailers’ plans for growth if they want a good source of income that can help them deal with changes in the market. Ecommerce refers to the exchange of goods and services. MUST REDUCE COSTS. You must scale back activities to reduce costs during an economic slump.

E-Commerce 74

E-Commerce Outsourcing Management Labor Costs 74

CGS Inc

OCTOBER 19, 2021

New York, NY, October 19, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it was awarded gold in the regional (Americas) Contact Center World’s 16th Annual Global Top Ranking Performers Awards in the “Best Tech Innovation Award Vendor – Live Agent Support Solution” category.

Call Center 52

Call Center Business Process Outsourcing Customer Support Global Outsourcing 52

Neo Group

APRIL 6, 2022

The 2022 Global Outsourcing 100 is determined through a rigorous scoring methodology that includes an independent review by a panel of the International Association of Outsourcing Professionals (IAOP) customer members and experts with extensive experience in selecting outsourcing service providers and advisors for their organizations.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Anexa

JANUARY 30, 2023

In recent years, we have seen how technological advancements have transformed the way businesses operate, and the use of technology has proven to be an effective way to navigate through economic challenges. Information technology (IT) can help be a valuable business tool during a recession in several ways.

Information Technology 52

Information Technology E-Commerce Robotics Process Automation Cybersecurity 52

Infosys Consulting

MARCH 14, 2023

in the first article , I set a foundation for the need for digitization in the aged care industry. This is evidenced by technology like Smart homes, where IoT is used to complete tasks ranging from the most basic (i.e., This enables more flexibility and reduced costs for installation and retrofitting.

Healthcare 52

Healthcare Analytics Reduced Costs Manufacturing 52

Perficient Digital Transformation

NOVEMBER 8, 2021

The COVID-19 pandemic has pushed the weak points of supply chain structures out from under the rug and has prompted a need for supply chain transformations across all industries. Companies should know where products are in the supply chain, whether it’s raw materials, suppliers, manufacturing, distribution, or retailers.

Supply Chain Management 69

Supply Chain Management E-Commerce Manufacturing Strategic Sourcing 69

Everest Group

OCTOBER 1, 2022

Low code/no code development holds promise for banking, financial services, and insurance (BFSI) firms to gain agility and cost-effectively build innovative technology solutions – without needing professional developers who are in short supply. Low code/no code technology answers these issues. Low code/no code benefits.

Insurance 59

Insurance Banking Reduced Costs Collaborations 59

IBM Services

NOVEMBER 8, 2023

The supply chain plays a pivotal role in delivering goods and services to both businesses and consumers, serving as the connective thread between industries, nations, communities and all components of the value chain. Our dependence on supply chains is most pronounced in ensuring food supply. Digitalization is not one-size-fits-all.

Inventory Management 111

Inventory Management Collaborations Right-Sizing Regulations 111

Vilmate

JULY 27, 2023

The global era of digital twins will probably arrive soon, leading to many companies embracing this innovative technology for their development and advancement. In this article, we’ll delve deeper into the world of digital twins and explore their diverse applications across industries. Let’s discuss the types further.

Manufacturing 52

Manufacturing Healthcare Design Supply Chain Management 52

Zinnov

OCTOBER 26, 2023

The world is shifting ever dynamically across technology, regulations, and talent availability, making it all the more critical to de-risk businesses than ever before. Global Capability Centers also ensure accelerated innovation and business continuity, while reducing costs and risks.

Flexibility 52

Flexibility Global Business Services Finance Regulations 52