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Mulesoft APIs for Retail: Building a Connected Retail Customer Experience for Greater Success

Groove Technology

Introduction As part of the post-Covid impact, digital channels now account for 72% of customer interactions in the retail industry. With such a significant increase in digital transactions, retailers now have more applications and a higher volume of customer data than ever.

Retail 130
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Unlock retail visibility with B2B Mulesoft Integrations

Groove Technology

Introduction In the ever-evolving world of retail, visibility is a key driver of success. Of course, achieving this level of retail visibility isn’t always easy. Many retail businesses rely on a patchwork of different systems and applications, each with its own data format and integration requirements.

Retail 130
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Delivering on promise and purpose in the retail supply chain

IBM Business Partners

Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. Checking all these boxes is no small feat.

Retail 61
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Commerce strategy: Ecommerce is dead, long live ecommerce

IBM Services

Done correctly, this process also contains critical activities that can significantly reduce costs and satisfy a business’ key metrics for success. By cultivating those pillars, any retailer, from a small business to a multinational corporation, can elevate its experience to increase its relevance and remain competitive.

Retail 88
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OCC Considers Artificial Intelligence an Emerging Risk in Banking

Perficient Digital Transformation

This mitigates the risk of customer service representatives providing incorrect information and ensures compliance with regulatory disclosures, ultimately enhancing the overall customer experience while reducing costs. Contact our experts today if you are interested in learning more about up-and-coming news in financial services.

Banking 52
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Achieve Data Center Excellence with IBM and VMware

IBM Services

Healthcare: Support telemedicine and patient data analytics, requiring stringent compliance regulations. Retail: Manage e-commerce platforms, customer data analytics and supply chain logistics, where data analysis often must occur at the edge.

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AI in commerce: Essential use cases for B2B and B2C

IBM Business Partners

Disapproval of brands or retailers that use AI is as high as 38% among older generations, requiring businesses to work harder to gain their trust. Experience building strategies like these have been  used by online retailers for years. Generative AI’s impact on the social media landscape garners occasional bad press.