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Shared Service Center: Why the Philippines Is the Best Option?

Magellan Solutions

Besides BPO, the Philippines is the best option for shared services. What Is a Shared Service Center? Shared service centers are independent business units of processes, technologies, and people. With shared services, expertise and resources are shared within a company.

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Healthcare Shared Services: Will It Be Beneficial To Your Medical Center?

Magellan Solutions

Healthcare Shared Services for your Medical Center. Healthcare Shared Services – What You Need To Know. Shared services is not a concept for some, as the practice is being applied to many businesses, especially in small and medium sized enterprises (SMEs) , where saving money and time is of the essence. .

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Accurate eCommerce Data Entry: Fuel Your Online Sales

Magellan Solutions

Managing data entry in-house can be a headache, from errors to time-consuming tasks that distract you from growing your business. Outsourcing your eCommerce data entry can streamline operations, reduce errors, and unlock your online business’s potential—partner with the right service provider to delight customers and drive revenue.

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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Although many GBS discussions over the past ten years have focused on optimization, process improvement, and automation, we may have forgotten the fundamental truth that three out of five GBS still actively outsource. The automated processes in use are frequently created by the outsourced service providers themselves.

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A Comparison Of A BPO Call Center And Shared Call Center

Magellan Solutions

BPO call center vs. shared services call center. There has long been an argument between Shared Services and Business Process Outsourcing (BPO). . The services that BPO and shared services providers use are generally to remove manual, operational, and often repetitive tasks from your everyday work.

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When Do You Need to Outsource a Call Center

Magellan Solutions

If you’re wondering if outsourcing is a viable option for your company, check this out! With this, it’s essential to prioritize customer service as soon as possible. This is where outsourcing inbound calls and other administrative tasks to accommodate the spike in demand comes in.

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Why All the Hype around RPA?

AH Anderson Consulting

Many tools (or methodologies) throughout the years have enabled achievement of these goals including Shared Services, Lean Six Sigma, Global Business Services (GBS) and maybe the most impactful, Technology Automation. The key theme for all these areas is that the tasks are repetitive and rule-based in nature.