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Shared Service Center: Why the Philippines Is the Best Option?

Magellan Solutions

Besides BPO, the Philippines is the best option for shared services. What Is a Shared Service Center? Shared service centers are independent business units of processes, technologies, and people. With shared services, expertise and resources are shared within a company.

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Dyanix & ScaleHub present: Harness the power of crowdsourcing to reduce costs and boost accuracy

ScaleHub

Some hire additional personnel—data entry personnel, managers, and the like and incur greater costs—which, of course, potentially zeroes out any gains. Crowdsourcing utilizes crowd contributors from around the globe to complete tasks like data entry. Be sure to check out the LinkedIn event page. So what do you do?

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When Do You Need to Outsource a Call Center

Magellan Solutions

This can lead to increased efficiency, cost savings, and improved quality of work. If you’re wondering if outsourcing is a viable option for your company, check this out! With this, it’s essential to prioritize customer service as soon as possible. They use tools and software specifically designed for a specific task.

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Comparing Outsourcing Quotes: 8 Things to Look Out For

Magellan Solutions

8 Things to Look Out For Before selecting an outsourcing company, there are a lot of factors to keep an eye out for. In this article, we will discuss why businesses outsource their tasks and what factors you should consider when comparing outsourcing quotations. Why do Businesses Outsource?

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Why All the Hype around RPA?

AH Anderson Consulting

The business goals typically center on reduced costs, improved customer experience, revenue/margin growth and regulatory compliance. Robotic Process Automation (RPA) uses software that imitates the activity of a person in executing a task within a work process. Benefit & Value. The future appears bright for RPA.

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The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

Staff have been able to dedicate significantly more time to negotiation support and other value-added tasks to support the operational business units. Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey. The new procure-to-pay system paid for itself in a few years.

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List of Companies That Outsource Call Centers

Magellan Solutions

The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. The financial institution has its shared services and many other regional hubs in the Philippines. Fill out the form below to get started. HSBC Holdings. American Express.