AH Anderson Consulting

JANUARY 17, 2017

The business goals typically center on reduced costs, improved customer experience, revenue/margin growth and regulatory compliance. Processes most suitable for RPA tend to reside in shared services or its more progressive partner Global Business Services, and other back office areas of companies.

Robotics Process Automation 52

Robotics Process Automation Shared Services Global Business Services Out-Tasking 52

Intugo

APRIL 25, 2023

What is a Shared Service Center in Mexico and how can it reduce operating costs? Establishing a shared service center in Mexico through Intugo can also be a solution for mid-sized companies. Shared service centers utilize standardized processes. Among them are: Greater operational control.

Shared Services 40

Shared Services Service Labor Costs Human Resources 40

Magellan Solutions

MARCH 5, 2023

What Is a Service Level Agreement? One way companies streamline their operations and reduce costs is by outsourcing non-core tasks like customer service and technical support to offshore call centers through business process outsourcing and shared services. That’s what this article will discuss in detail.

Service 98

Service Administrative Outsourcing Right-Sizing 98

Magellan Solutions

NOVEMBER 7, 2023

At Magellan Solutions, we offer a flexible pricing model that includes both dedicated employee pricing and shared services, which can help you scale your campaigns without investing too much. Let us help you streamline your operations and improve work efficiency at a reduced cost.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Among the benefits of outsourcing include: saved time, reduced costs, focus on core tasks, increased productivity, and access to resources and skills.

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

SIG Speaks

JUNE 22, 2022

Our focus on value generation will come in finding efficiencies within our current operation, evaluating process improvements, and innovation as we ask suppliers to help us reduce cost. However, its complexity hampers the effectiveness of a more simplified three or four-tier structure.

Management 40

Management Analytics Healthcare Sourcing 40

Magellan Solutions

MARCH 20, 2020

When you outsource your order taking service to a call center, you can give a better experience to your customers. Reduced costs. Offshore outsourcing destinations cost cheaper. If you only need one or two agents, you might want to consider the shared services.

Call Center 52

Call Center BPO Outsourcing Customer Service 52

The Hackett Group

JULY 13, 2021

Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey. Wipro Limited is a leading global information technology, consulting and business process services company. This automation reduced costs and processing times dramatically.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Magellan Solutions

MAY 3, 2022

The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. The financial institution has its shared services and many other regional hubs in the Philippines. HSBC Holdings.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. The financial institution has its shared services and many other regional hubs in the Philippines. HSBC Holdings.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Automation Anywhere

MAY 6, 2022

They can have a significant impact on back-office functions to bring about operational efficiencies: reduced cost, faster turnaround times, and increased productivity. Intelligent automation (IA) empowers rapid end-to-end business process automation and accelerates digital transformation.

Automation 144

Automation Out-Tasking Human Resources Finance 144

Zinnov

OCTOBER 26, 2023

Global Capability Centers also ensure accelerated innovation and business continuity, while reducing costs and risks. Cost Efficiencies Setting up a GCC can provide significant cost savings over dispersed models by eliminating redundancies in people, processes, and technologies.

Flexibility 52

Flexibility Global Business Services Finance Regulations 52

Everest Group

JUNE 7, 2023

It also can provide intermediaries with increased bargaining power with insurers, provide cross-selling and up-selling opportunities, and help increase brand and mind share Service offering diversification: Consolidation allows insurance intermediaries to expand and diversify their services and product lines.

Insurance 52

Insurance Shared Services Analytics Marketing 52