Everest Group

APRIL 6, 2023

The combination of Concentrix and Webhelp will create a global customer experience management (CXM) titan that can significantly shape the industry’s future. The recent announcement of Concentrix’s planned acquisition of Webhelp in a US$4.8 The recent announcement of Concentrix’s planned acquisition of Webhelp in a US$4.8

Management 52

Management Legal Services Human Resources Collaborations 52

Perficient Digital Transformation

DECEMBER 28, 2023

Latin America, and India empowers us to redefine excellence throughout the industry. Continue reading to learn more about Perficient’s most noteworthy successes in the second half of 2023. At Perficient, we revolutionize the world’s leading brands, how they engage with their customers, and propel their business forward.

Healthcare 52

Healthcare Design Analytics Automation 52

IBM Business Partners

JULY 11, 2023

Artificial intelligence is used in healthcare for everything from answering patient questions to assisting with surgeries and developing new pharmaceuticals, benefitting both patients and healthcare systems. How does artificial intelligence benefit healthcare?

Healthcare 58

Healthcare Pharmaceuticals Insurance Out-Tasking 58

Hyland

AUGUST 11, 2022

In this piece: The growth of cloud computing in healthcare. The 9 key advantages of cloud computing in healthcare. Bridge healthcare information gaps with content services and cloud computing. Digital transformation requires creativity — an ability to look at how things are done today and reimagine them for the future.

Healthcare 84

Healthcare Robotics Process Automation Research Information Technology 84

Hyland

DECEMBER 5, 2022

Organizations from a wide range of industries and use cases such as eDiscovery, legal compliance, artificial intelligence and machine learning have all found value in the capabilities delivered by Document Filters. To get started we want to mention a new delivery method we’ve implemented starting with the latest release of 22.4.

Healthcare 98

Healthcare Analytics Software Efficiency 98

IBM Services

FEBRUARY 14, 2024

When thinking of artificial intelligence (AI) use cases, the question might be asked: What won’t AI be able to do? But right now, pure AI can be programmed for many tasks that require thought and intelligence , as long as that intelligence can be gathered digitally and used to train an AI system.

Retail 87

Retail Cybersecurity Insurance Automation 87

Zinnov

FEBRUARY 28, 2022

Acquiring Neudesic is not a surprising choice since most of IBM’s recent acquisitions have been services companies and we are likely to see more similar moves in the future. Second, the USD 27 Bn AI market4, which is also accelerating Cloud AI adoption and use cases is slated to also grow by over 20% from USD 7.5 Bn to USD 9 Bn.

Retail 98

Retail Healthcare Marketing Software 98

Everest Group

MAY 18, 2022

Subject to approval by authorities, the merger is expected in the third quarter of 2022, creating a global CXM leader capable of providing the “best shoring solution” to local, regional, and global clients in 30-plus languages across industries such as finance and insurance, technology, telco, retail and e-commerce, utilities, and healthcare.

Business Process Outsourcing 52

Business Process Outsourcing BPO Marketing E-Commerce 52

Groove Technology

AUGUST 25, 2022

A mobile app development company is willing to create innovative and imaginative applications by taking your target audience’s needs into account. The mobile application development business you intend to collaborate with for development should have skilled developers that can focus solely on your project. Sincerity and Attention.

Design 130

Design Collaborations Accounting Engineering 130

Premier BPO

MAY 24, 2023

The Symposium brought together CX professionals from various industries, including Consumer Packaged Goods (CPG), Healthcare, Financial Services, Insurance, Contact Center, Customer Relations, Travel and Hospitality, and more. The widespread forum serves as a go-to consumer service and customer care platform in the U.S.

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52

Perficient Digital Transformation

NOVEMBER 9, 2022

With this blog, we are going to experience how Event Driven Architecture can play a vital role in Organization Integration Strategy and how it can be utilized together with MuleSoft’s API-Led Connectivity Approach. Below Diagram suggests how an Event Driven Architecture Key Players can be used in Retail Domain. Scalability.

Retail 64

Retail Order Management Reduced Costs Healthcare 64

IBM Business Partners

JULY 19, 2023

The industry is under tremendous pressure to accelerate drug development at an optimal cost, automate time- and labor-intensive tasks like document or report creation to preserve employee morale, and accelerate delivery. Life sciences industry is beginning to take notice and aims to leapfrog the technological advances.

Co-Sourcing 63

Co-Sourcing Regulations Human Resources Manufacturing 63

Zinnov

SEPTEMBER 21, 2021

By Mohammed Faraz, Principal, Zinnov; Priyanka Kumar, Engagement Manager, Zinnov. The pandemic hit the world unannounced, bringing in its wake a plethora of challenges. While on one side, the pandemic led to some marvelous technology disruptions, it also cost organizations disruption to the human capital that fueled some of those fine innovations.?.

Flexibility 52

Flexibility Jobbing Healthcare Collaborations 52

TMS

JUNE 18, 2021

It is possible to learn from trial and error how to make a business unique. Yet this also comes with the risk of learning things the hard way. 34 Successful Startups to Learn From. This is the form of free advertising that AirBnB used to find its success. 93 million people use Uber because it found a problem to solve.

Co-Sourcing 52

Co-Sourcing Software Right-Sizing Design 52

Everest Group

SEPTEMBER 21, 2021

Read on to learn how critical partnerships with IT and BPO providers can help vaccine manufacturers in product development and more by providing technology tools, artificial intelligence, automation and analytics, talent and other needed expertise. More than 100 years after the Spanish flu, the world is again fighting a pandemic.

Outsourcing 52

Outsourcing Manufacturing Out-Tasking Administrative 52

IBM Services

MARCH 20, 2023

Recently Adobe named IBM its International Delivery Quality Partner of the Year for the third year in a row. Additionally, IDC and Everest have ranked IBM as a global leader for Adobe services. The Adobe Experience Cloud and the Adobe Experience Platform deliver personalized experiences at scale.

E-Commerce 57

E-Commerce Flexibility Collaborations Order Management 57