IBM Services

JANUARY 25, 2022

The need for a patient services platform. A robust patient services platform with an optimized patient experience is central to achieving this objective. IBM Consulting offers the IBM Patient Services Platform that combines services and technology to facilitate treatment journeys for healthcare providers and patients.

Pharmaceuticals 52

Pharmaceuticals Streamline Operations Service Healthcare 52

IBM Services

DECEMBER 20, 2021

The need for a patient services platform. A robust patient services platform with an optimized patient experience is central to achieving this objective. IBM Consulting offers the IBM Patient Services Platform that combines services and technology to facilitate treatment journeys for healthcare providers and patients.

Pharmaceuticals 52

Pharmaceuticals Streamline Operations Service Healthcare 52

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These issues have reduced margins and escalated providers’ workloads. in 2022 and 2023 from 54.8%

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Intugo

APRIL 26, 2024

The Benefits Of Partnering With Intugo For a Customer Service Outsourcing Operation In Mexico Because of globalization, companies have been constantly seeking ways to enhance their customer support while optimizing costs. Consequently, companies can make informed decisions to optimize service delivery.

Outsourcing Operations 40

Outsourcing Operations Customer Service Call Center Outsourcing 40

Perficient Digital Transformation

MAY 8, 2023

Leaders in the healthcare, financial services, manufacturing, and automotive industries, among others, are seeking to improve the customer experience while streamlining operations for maximum efficiency and profitability. To learn more about Perficient’s manufacturing expertise, contact our experts today.

Management 119

Management Manufacturing Streamline Operations Research 119

Zinnov

FEBRUARY 29, 2024

This concept opens up new possibilities for enriching business practices and fostering partnerships, particularly between Technology Service Providers (TSPs) and Global Capability Centers (GCCs). Partnership with IBM and Wipro Technologies : Shell has entered into a significant IT services agreement with IBM and Wipro Technologies.

Service 64

Service Collaborations Advisory Resource Optimizing 64

Offshore India Data Entry

NOVEMBER 3, 2023

Outsourcing medical billing data entry to experienced BPO companies in India can help healthcare providers improve revenue cycle management, reduce costs, and streamline operations. Moreover, the expense of healthcare services in the United States is a rising concern at present.

Data Entry 52

Data Entry Outsourcing Healthcare Offshoring 52

Magellan Solutions

APRIL 15, 2024

These entities cater to a diverse array of services, all tailor-made to care for their global clientele’s expansive needs. Identified as a premier IT outsourcing firm in the Philippines, below is a brief overview of the identified companies, enriched with insights into their service offerings and client bases.

IT Outsourcing 52

IT Outsourcing Outsourcing BPO Project Outsourcing 52

Everest Group

JULY 5, 2022

Top Revenue Cycle Management RCM Operations Services. The COVID-19 pandemic added to the financial burden of healthcare providers as footfall reduced and elective surgeries were postponed. DOWNLOAD THE FULL REPORT: Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2022.

Management 52

Management Healthcare Streamline Operations Analytics 52

IBM Services

FEBRUARY 23, 2024

The emergence of NLG has dramatically improved the quality of automated customer service tools, making interactions more pleasant for users, and reducing reliance on human agents for routine inquiries. Conversational AI enhances customer self-service options directly, leading to a more personalized and efficient support experience.

Healthcare 102

Healthcare Analytics Customer Service E-Commerce 102

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. As businesses aim to improve operations, outsourcing marketing has become a trend to watch. The market size for outsourcing services is witnessing significant growth. Moreover, it reduces costs and streamlines operations.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Magellan Solutions

SEPTEMBER 11, 2023

It hinders businesses from achieving streamlined operations. From healthcare to manufacturing, transportation to hospitality. Healthcare: Efficient Patient Appointment Scheduling AI scheduling solutions are changing the healthcare industry by simplifying the process of patient appointment scheduling.

Manufacturing 98

Manufacturing Healthcare Analytics Labor Costs 98

IBM Services

JANUARY 30, 2024

Healthcare: Support telemedicine and patient data analytics, requiring stringent compliance regulations. Automotive: Process vast amounts of data to support the design, development, testing and operation of connected and autonomous vehicles. For inspiration, look across industries to uncover examples of data center success.

E-Commerce 77

E-Commerce Analytics Manufacturing Flexibility 77

Infosys Consulting

OCTOBER 18, 2023

Yet, in the next five years, big data and machine learning will grow exponentially, especially in the following areas: Marketing, operations, finance, and healthcare. Among many of its features is its ability to detect sentiment in responses, which has allowed the company to comprehend how customers feel about its goods and services.

Healthcare 52

Healthcare Banking Finance Streamline Operations 52

Perficient Digital Transformation

FEBRUARY 20, 2024

This integration prowess ensures a unified and cohesive data environment, allowing businesses to break down silos and streamline operations. Learn more about Data Cloud and AI and how we see Data Cloud revolutionizing the healthcare industry.

Analytics 59

Analytics Healthcare Regulations Streamline Operations 59

IBM Services

JANUARY 10, 2024

Healthcare: enabling health tech while keeping patient data private In the healthcare industry, the protection of sensitive patient data is paramount. Red Hat OpenShift, leveraging Confidential Containers, establishes a security-rich enclave for healthcare applications.

Healthcare 75

Healthcare Design Administrative Collaborations 75

Mercans

DECEMBER 22, 2023

At the core of our success lies our proprietary payroll engine – HR Blizz, a technological marvel spanning 160 countries, adeptly servicing diverse industries with support for over 40 languages. Its partnerships with HCM and ancillary HR platform vendors enable it to offer comprehensive HR services through a unified portal.

Payroll 52

Payroll Engineering Streamline Operations Healthcare 52

NoonDalton

JULY 31, 2023

By taking on roles ranging from customer support and technical assistance to finance, accounting, and human resources, BPOs not only streamline operations but also significantly cut costs, enabling companies to concentrate on their core functions.

BPO 52

BPO Robotics Process Automation Business Process Outsourcing Outsourcing 52

Magellan Solutions

OCTOBER 26, 2023

Picture this: You have a successful business with a growing customer base who patronize your products and services. As much as you want to accommodate them all, you’re overwhelmed and don’t have the time, resources, or expertise to deliver excellent customer service. What can you do?

Call Center 52

Call Center Outsourcing BPO Out-Tasking 52

IBM Services

FEBRUARY 14, 2024

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Using machine learning (ML), AI can understand what customers are saying as well as their tone—and can direct them to customer service agents when needed.

Retail 86

Retail Cybersecurity Insurance Automation 86

NoonDalton

OCTOBER 4, 2023

From streamlining operations and enhancing customer experiences to deriving insights from data that were previously unfathomable, the tendrils of AI have interlaced with every conceivable business domain. Significance in Business Growth AI’s omnipresence in the modern business sphere is indisputable.

Outsourcing 52

Outsourcing Robotics Process Automation Analytics Streamline Operations 52

Intugo

AUGUST 15, 2023

These cost savings don’t compromise quality; Mexican call center agents are known for their professionalism, expertise, and dedication to delivering exceptional service. This confluence of cost-effectiveness and operational excellence makes nearshore Mexico desirable for call center outsourcing.

Call Center 52

Call Center Outsourcing Nearshoring E-Commerce 52

Perficient Digital Transformation

DECEMBER 28, 2023

The upcoming acquisition will strengthen our healthcare industry software capabilities, expand and enhance our offshore delivery capacity, and further grow our presence in Eastern Europe. Through our partnerships, Perficient can leverage our core competencies, enhance and extend our service offerings, and improve time to market.

Collaborations 52

Collaborations Healthcare Streamline Operations Offshoring 52

Magellan Solutions

MAY 16, 2024

Explore outsourced call center pricing and discover how to improve customer service while maximizing cost-effectiveness. Outsourced Call Center: A Cost-Effective Solution Outsourcing call center operations is a cost-effective way to improve customer service. What are you waiting for? Read along!

Call Center 52

Call Center Outsourcing Flexibility Customer Service 52

AS White Global

NOVEMBER 28, 2022

Customer service is impacted by employee turnover when someone who has a deep grasp of their client departs, and a new employee will undertake a lengthy onboarding when they take over. An offshore services provider can offer the following benefits for Australian businesses: 1. The expert offshore service provider in Australia.

Offshoring 85

Offshoring Out-Tasking Sales Administrative 85

Magellan Solutions

MAY 2, 2024

Increased Efficiency and Productivity Offshore outsourcing providers often have well-established processes and technologies to streamline operations. This can translate to faster turnaround times, higher quality output, and consistent service delivery. Amazon has also offshored its research and development to Ukraine.

Offshoring 52

Offshoring Outsourcing Right-Sizing Call Center 52

Magellan Solutions

FEBRUARY 20, 2024

Maximizing the potential of live chat outsourcing companies relies on mastering digital-first customer service. Discover the secrets of customer service leaders and excel in digital support using their strategies. Scalability and Flexibility Outsourcing helps businesses adjust their chat support operations to match the demand.

Outsourcing 52

Outsourcing Sales Customer Service Customer Support 52

Everest Group

MAY 22, 2023

Let’s look at its soaring popularity in the illustration below: From healthcare to finance and from content creation to moderation, GAI has potential use cases cutting across almost every industry. What will the use of Generative AI in marketing mean? What will the use of Generative AI in marketing mean?

Marketing 52

Marketing Sales Out-Tasking Streamline Operations 52

NoonDalton

NOVEMBER 6, 2023

Frontline employees, ranging from healthcare workers to retail associates, face unique challenges when it comes to hybrid work models. They are the backbone of day-to-day operations, and their roles traditionally require a consistent physical presence.

Outsourcing 52

Outsourcing Flexibility Retail Jobbing 52

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

NoonDalton

SEPTEMBER 4, 2023

For organizations aiming to streamline operations without compromising on quality, BPO has been the strategic choice. From healthcare systems that can predict patient outcomes to smart logistics in transportation that optimize fuel consumption, AI has insinuated itself into nearly every industry.

BPO 52

BPO Jobbing Business Process Outsourcing Efficiency 52

Perficient Digital Transformation

JUNE 20, 2023

This can help businesses gain a 360-degree view of their customers and make better decisions about marketing, sales, and customer service. Data Cloud and Einstein GPT in the Healthcare Industry Generative AI has the potential to revolutionize healthcare as we know it. Generate personalized content.

Healthcare 52

Healthcare Reduced Costs Automation Streamline Operations 52

IBM Services

DECEMBER 4, 2023

The platform has been used to modernize and unify the information technology (IT) ecosystem of major financial firms, simplify human capital management (HCM) across brands’ subsidiaries, and optimize reporting processes in complex healthcare settings.

Efficiency 77

Efficiency Supply Chain Management Human Resources Reduced Costs 77

IBM Services

OCTOBER 20, 2023

AI platforms offer a wide range of capabilities that can help organizations streamline operations, make data-driven decisions, deploy AI applications effectively and achieve competitive advantages. This improved access to information, enabled by AI, equips bankers with a powerful toolkit to provide superior service.

Government 76

Government Manufacturing Banking Inventory Management 76

Obobo

MARCH 19, 2023

key Takeaway: Contract management software offers several features such as document storage and management, automated workflows, reporting and analytics, security and compliance, and integration with other systems that help streamline operations and reduce the risk of errors or missed deadlines. Service contracts 2.

Software 52

Software Management Right-Sizing Automation 52