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How e-Services Transformed Government Processes & Systems This 2021

Magellan Solutions

Government Tasks & Why E-services Are Needed For Them. E-service innovations during Covid-19 stemmed from the urgent need to share information about the virus. Governments and businesses not familiar with communicating a constantly changing message of this magnitude grappled with solutions.

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Is 2024 a Year of GBS Reckoning? | Blog

Everest Group

The funding for business services innovation is showing signs of drying up. Investment in governance and business relationship management won’t pay off without decent processes. As enterprises find out they can’t hike prices anymore, cost has reclaimed its crown.

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Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda

Everest Group

Defining a governance and engagement model between the CoE and the enterprise is paramount to ensure that those goals and strategies are communicated, carried out, and met. Setting up a CoE is the first step for a GBS to embark on excellence, but it needs to ensure that it takes the right actions to establish success.

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Confidential Containers with Red Hat OpenShift Container Platform and IBM® Secure Execution for Linux

IBM Services

Financial services: innovate customer experience while keeping sensitive information secure and stay compliant Financial institutions face constant threats to their critical data and financial transactions.

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Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023

Perficient Digital Transformation

” Since the FedNow Service is backed and operated by the federal government, it cannot turn a profit, paving the way for it to be more competitively priced and accessible to financial services institutions than other real-time systems.

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3 blockers to CX success in financial services—and how to overcome them

IBM Services

Financial services companies know how important experience is, but CX responsibility is being scattered across the enterprise with very little accountability. We see examples of poor governance and lack of coordinated efforts that negatively impact key points in the journey.

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37% Growth in 2011 for Software Services Outsourcing Sector

SourceFit

The need for technical workforce,on the other hand, was augmented by government and industry players who focused on training fresh graduates and mid-career professionals. The increased demand for IT services last year, Terrado further explained, helped place these trainees into mainstream IT positions.