Everest Group

JANUARY 3, 2022

Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding. Automation and/or innovation CoE: Today’s strategic CEOs are looking to quickly advance their organizations’ automation and innovation maturity.

Robotics Process Automation 52

Robotics Process Automation Automation Global Business Services Finance 52

IBM Services

SEPTEMBER 10, 2021

Financial services companies know how important experience is, but CX responsibility is being scattered across the enterprise with very little accountability. We see examples of poor governance and lack of coordinated efforts that negatively impact key points in the journey.

Service 57

Service Accounting Design Insurance 57

IBM Services

SEPTEMBER 19, 2023

Specifically, generative AI would transform customer care, IT and network optimization and digital labor—all areas in which automation can notably help increase agility and efficiency. CSPs and NEPs usually have huge support centers and IBM has the potential to help transform workflows between all ecosystem players.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

Planergy Software

AUGUST 4, 2022

DeFi is an emerging digital financial infrastructure that aims to eliminate the need for central government agencies or banks to approve transactions. Many consider DeFi as an umbrella term for the new wave of financial services Innovation since it is intertwined with the blockchain. What’s your goal today?

Finance 52

Finance Banking Government Accounting 52