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How Can Regional Insurance Carriers Harness the Power of AI?

Perficient Digital Transformation

AI enables these carriers to automate processes, improve risk assessment, personalize customer interactions, and optimize pricing strategies. By leveraging AI, regional insurance carriers can enhance their competitiveness and deliver superior services to their customers. I’m not sure they have a choice to do anything else.

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Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda

Everest Group

Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding. Automation and/or innovation CoE: Today’s strategic CEOs are looking to quickly advance their organizations’ automation and innovation maturity.

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10 Types of Innovation: What Is It, Examples, and How To Use It

Planergy Software

Experience Service Innovations Service innovation is about making your products or services more enjoyable, easier to use, or improving their value. Chewy, an online pet supply store, is known for its stellar customer service. What’s your goal today? Use PLANERGY to manage purchasing and accounts payable.

Retail 52
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3 blockers to CX success in financial services—and how to overcome them

IBM Services

But surprisingly, many financial services organizations stop there. There is a missed opportunity to enable workforces to effectively use these tools, while re-thinking CX processes that embrace automation. The answer: First define your design principles, workflows and structures that unite people with technology.

Service 57
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Generative AI as a catalyst for change in the telecommunications industry

IBM Services

Specifically, generative AI would transform customer care, IT and network optimization and digital labor—all areas in which automation can notably help increase agility and efficiency. CSPs and NEPs usually have huge support centers and IBM has the potential to help transform workflows between all ecosystem players.

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When is the right time for enterprises to consider the modernization of their legacy apps

Amzur

Automation. Automation is one of the crucial enablers of legacy modernization and digital transformation. Automation helps businesses save employees’ time from low-value & repetitive tasks, redesign mission-critical business workflows, and adopt new business models. Performance and uptime.

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What Is DeFi? How Will Decentralized Finance Impact Your Industry

Planergy Software

Many consider DeFi as an umbrella term for the new wave of financial services Innovation since it is intertwined with the blockchain. We’ve helped save billions of dollars for our clients through better spend management, process automation in purchasing and finance, and reducing financial risks. What’s your goal today?

Finance 52