Everest Group

JANUARY 2, 2024

Artificial Intelligence (AI) Services Rapid advances in AI, bolstered by recent developments in generative AI, are prompting organizations to invest in targeted AI initiatives to achieve business-oriented outcomes.

Service 58

Service Manufacturing Sourcing Automation 58

Everest Group

APRIL 11, 2024

Live webinar AI-driven Sourcing: Discover the Best-in-Class Features in Autonomous Sourcing Tools April 11, 2024 | 9 a.m. While e-Sourcing tools were the starting points for this digital transformation, they have evolved and are now enhanced by the addition of automation and artificial intelligence. CDT | 10 a.m. EDT | 3 p.m.

Sourcing 52

Sourcing Outsourcing Automation Efficiency 52

Magellan Solutions

AUGUST 6, 2023

Artificial intelligence (AI) tools now play a critical role in resolving common problems, such as erroneous computations and analysis. As a business owner with an accounting practice, you can use Artificial Intelligence advances to transform your work processes.

Accounting 98

Accounting Finance Data Entry Out-Tasking 98

Perficient Digital Transformation

MAY 14, 2024

The latest release from Salesforce brings critical feature improvements for our friends in the Healthcare & Life Sciences (HLS) industry. Of course, the hot topic in Tech over the last year has been Artificial Intelligence (AI). With that, let’s dive into the goodies coming soon to a Salesforce org near you!

Healthcare 59

Healthcare Engineering Collaborations Out-Tasking 59

Vilmate

JANUARY 11, 2024

We went through a bit of a scare about a crisis in the IT world, but at the same time, we saw some fantastic progress in artificial intelligence. More and more companies are using artificial intelligence to make work easier. In 2023, Web Summit featured many well-known and influential figures.

Cybersecurity 52

Cybersecurity Healthcare Analytics Design 52

Perficient Digital Transformation

APRIL 29, 2024

Katalon Studio is a robust test automation tool that offers a range of features to streamline the testing process. One such feature is StudioAssist, which provides intelligent suggestions and code completion to help testers write tests more efficiently. StudioAssist StudioAssist is a powerful feature within Katalon Studio.

Automation 52

Automation Efficiency Collaborations Sourcing 52

Amzur

MARCH 14, 2024

If you are frustrated by repetitive tasks that could be automated, wishing you could easily implement advanced analytics or intelligent chatbots without overwhelming your IT department, there’s a better way… Low-code solutions, empowered by artificial intelligence (AI), offer a revolutionary approach to democratizing automation.

Automation 76

Automation Out-Tasking Analytics Sales 76

IBM Business Partners

AUGUST 10, 2023

The rapidly evolving fintech landscape is witnessing a remarkable transformation, driven by advancements in leveraging both artificial intelligence (AI) and cloud computing technologies. Founded in the UK in 2020, MySocialPulse has continued to scale its business by leveraging both cloud and AI technologies from IBM.

Banking 68

Banking Cybersecurity Analytics Regulations 68

Capgemini

FEBRUARY 13, 2024

Intelligent products boost customer experiences But companies should be careful how data is used Nicolas Rousseau 13th February 2024 Facebook Twitter Linkedin Intelligent products and services are perpetually evolving, and there is increased demand to use data for real-time innovation to deliver the hyper-personalized experience customers expect.

Manufacturing 52

Manufacturing Engineering Cybersecurity Design 52

Perficient Digital Transformation

MARCH 5, 2024

If you’re like me and thrive on uncovering insights that drive business decisions, then you’re in for a treat. While Salesforce provides robust reporting capabilities out of the box, many organizations find themselves craving deeper insights and more sophisticated analytics to stay ahead of the competition. So why wait?

Analytics 59

Analytics Finance Sales Customer Service 59

31 West

JULY 15, 2022

So, be with us to get an insight into this valuable technology service of the era. Artificial Intelligence. Artificial Intelligence. Artificial Intelligence and machine learning are the new generation technology to leave your competitors behind. Scalable to Meet Demand. Exceptional Security.

Analytics 130

Analytics Flexibility Outsourcing Service 130

Vilmate

FEBRUARY 9, 2024

Artificial intelligence will be in our discussions for a long time. The digital era is evolving, and living without artificial intelligence is hard to imagine even now. Process automation Recent research by Accenture indicates that incorporating artificial intelligence boosts company productivity by 40%.

Out-Tasking 52

Out-Tasking Research Design Sourcing 52

Perficient Digital Transformation

FEBRUARY 20, 2024

By integrating Data Cloud, companies can enrich their customer profiles with additional insights, enhancing the depth and accuracy of their understanding. AI-Driven Insights and Predictive Analytics Data Cloud leverages advanced artificial intelligence (AI) capabilities to provide actionable insights and predictive analytics.

Analytics 59

Analytics Healthcare Regulations Streamline Operations 59

IBM Services

MAY 8, 2024

The response procedures use artificial intelligence to prevent human error and enable rapid response to threats. It remediates known and unknown endpoint threats in near real-time with easy-to-use intelligent automation that requires little-to-no human interaction. Its customers appreciate the depth of their investigation tools.

Cybersecurity 67

Cybersecurity Automation Manufacturing Collaborations 67

IBM Services

APRIL 1, 2024

Generative artificial intelligence (GenAI) can be a powerful tool for driving product innovation, if used in the right ways. For instance, an intelligent chatbot can address common customer concerns regarding bill explanations. These new insights can be realized at greater speeds than ever before.

Analytics 82

Analytics Sales Out-Tasking Automation 82

Everest Group

JUNE 7, 2022

The role of enabling technology for sustainability and responsible business models is fast evolving, with emerging technologies such as Artificial Intelligence (AI), Internet of Things (IoT), predictive analytics, and blockchain underpinning the sustainability services market. Market Insights™ Implications of Impact Sourcing.

Impact Sourcing 98

Impact Sourcing Service Sourcing Analytics 98

31 West

JULY 25, 2023

Improve Customer Satisfaction: After gaining insight into clients’ preferences from the organized information, services can be personalized for better satisfaction levels and to exceed expectations. Inadequate integration can lead to missed opportunities due to untapped insights.

Management 130

Management E-Commerce Sales Automation 130

Everest Group

JUNE 13, 2023

Intelligent Document Processing (IDP) and Unstructured Document Processing Products PEAK Matrix® Assessment Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. To achieve success in implementing IDP, enterprises must partner with the appropriate IDP technology provider.

Automation 52

Automation Healthcare Research Marketing 52

Magellan Solutions

AUGUST 11, 2023

Artificial Intelligence (AI) tools are crucial in revolutionizing website development. AI-driven algorithms that monitor user behavior, preferences, and trends provide intelligent website recommendations and layouts to improve the user experience. AI excels at automating monotonous processes and producing data-driven insights.

Design 98

Design Automation Call Center Analytics 98

Perficient Digital Transformation

DECEMBER 31, 2023

In our upcoming installment, we will embark on an insightful journey into the realms of “Youper,” a beacon of hope and assistance in the intricate tapestry of mental well-being. This innovative feature aims to simulate real-time conversations, guiding users through moments of distress, self-reflection, and discovery.

Design 52

Design Management Healthcare 52

IBM Services

SEPTEMBER 8, 2023

The challenge, however, is that many teams operate in siloes that inhibit them from applying their customer insights in meaningful ways. Given the rise of artificial intelligence, savvy brands are augmenting their abilities and improving experiences rapidly. And many brand leaders still view CX as an expense, not an investment.

Customer Service 124

Customer Service Service Automation Management 124

Perficient Digital Transformation

JUNE 13, 2023

Personalized and Relevant Insights: Coveo for Salesforce leverages the power of artificial intelligence (AI) and machine learning to provide personalized and relevant insights to sales professionals. This saves valuable time and enables sales professionals to focus on selling rather than information retrieval.

Sales 52

Sales Efficiency Analytics Collaborations 52

Hyland

JANUARY 30, 2023

This is a summary of the Hyland-sponsored webinar Content Fuels Your Anywhere-Work Strategy: Top Trends Shaping the Content Services Market , featuring guest speaker Cheryl McKinnon, Principal Analyst, Forrester Research. McKinnon suspects leaders will increasingly take advantage of case-specific implementations offerings in 2023.

Marketing 97

Marketing Service Analytics Research 97

Everest Group

NOVEMBER 16, 2023

Continue reading to learn more about the leading AI-first providers featured, as determined by Everest Group’s comprehensive research. Everest Group has launched its inaugural AI Top 50 list of the most prominent technology providers worldwide that prioritize artificial intelligence (AI) at their core.

Software 63

Software Research Sourcing Service 63

Perficient Digital Transformation

NOVEMBER 29, 2023

With unique priorities such as considering strategies to tackle the disruption caused by electric vehicle adoption and renewable energy demand, the time is now to find a partner who can assist with customer journey science insights, artificial intelligence, immersive experiences, regulatory compliance like ESG tracking and reporting , digital twin (..)

Advisory 64

Advisory Automation Research Marketing 64

The Hackett Group

FEBRUARY 28, 2024

The research found that customer requirements are one factor driving vendor innovation, and integration of artificial intelligence (AI) is a clear focus of leading software providers in their efforts to deliver productivity improvements and greater insight.

Software 59

Software Management Research Finance 59

Perficient Digital Transformation

AUGUST 9, 2023

In today’s rapidly evolving digital landscape, the integration of Artificial Intelligence (AI) and Design has led to remarkable advancements in User Experience (UX) and User Interface (UI) practices. With the advent of Artificial Intelligence (AI), the possibilities for enhancing UX have expanded exponentially.

Design 52

Design Efficiency Collaborations Automation 52

Perficient Digital Transformation

APRIL 2, 2023

Alteryx: A Comprehensive Overview Alteryx is a leading data analytics platform that helps businesses and organizations of all sizes to turn raw data into actionable insights. In this blog post, we’ll take a closer look at the features and benefits of Alteryx, along with some real-world examples of how it’s being used.

Analytics 64

Analytics Reduced Costs Government Healthcare 64

Automation Anywhere

MAY 14, 2021

More capabilities for RPA Workspace, Discovery Bot, AARI, Bot Insight, and IQ Bot to help you make more of your automation investment. Another feature being added to RPA Workspace is the support for bi-directional Git sync between the control room and the Git repository of your choice. In the Automation 360 v.20 GET A FREE TRIAL.

Automation 93

Automation Analytics Government Efficiency 93

The Hackett Group

MARCH 29, 2023

Our global clients, which includes 93% of the Fortune 100, cited a gap in provider insight around the realization of value from specific software and service investments. The Hackett Group is uniquely qualified to address this fundamental requirement in market intelligence due to our vast benchmarking database and implementation knowledge.

Software 98

Software Marketing Service Advisory 98

Magellan Solutions

AUGUST 10, 2023

Let’s see how these Artificial Intelligence (AI) tools streamline and optimize your digital marketing efforts as the demand for social media marketing increases. AI algorithms can analyze and interpret customer sentiments and feedback, providing valuable insights into customer preferences and pain points.

Automation 98

Automation Efficiency Marketing Customer Support 98

Magellan Solutions

AUGUST 18, 2023

The following can make all the difference in achieving sales targets: Simplifying sales processes Improving customer engagements Making data-driven decisions Artificial intelligence (AI) tools are crucial to modernizing sales processes and strategies. It can help them stay ahead of market dynamics while maintaining a competitive edge.

Sales 98

Sales Marketing Analytics Automation 98

3Pillar Global

OCTOBER 3, 2023

3Pillar’s Financial Services Industry Lead, Rob Murray , joins us on The Innovation Engine podcast to share some of the latest insights he’s gleaned from serving 3Pillar clients across the Financial Services space. Throughout the conversation, Rob sheds light on the pivotal role of innovation in shaping the future of banking.

Service 59

Service Banking Cybersecurity Insurance 59

Perficient Digital Transformation

OCTOBER 13, 2022

Approximately 1,000 attendees from around the world came together to learn about the future of digital content creation, commerce, experimentation, and customer data intelligence. Empower your team to test and gather insights that optimize experiences, reduce risk, and drive business results. B2C Commerce. Experiment.

Right-Sizing 111

Right-Sizing Collaborations Marketing Government 111

Perficient Digital Transformation

MARCH 31, 2023

Copilot creates a new knowledge model for every organization to harness the massive reservoir of data and insights that lies largely inaccessible and untapped today. It surfaces the information and insights you need so knowledge flows freely across the organization, saving you valuable time searching for answers. It is simply a tool.

Supply Chain Management 113

Supply Chain Management Administrative Government Out-Tasking 113

Everest Group

OCTOBER 5, 2023

It has evolved through several stages, starting with traditional chatbots that primarily handled basic tasks and customer support inquiries, followed by the introduction of Artificial Intelligence (AI)-based chatbots. Star Performers are also identified based on their shift in positionings from the previous year.

Supply Chain Management 52

Supply Chain Management Streamline Operations Research Marketing 52

Zinnov

OCTOBER 21, 2022

Process intelligence solves this problem. Understanding Process Intelligence. Process Intelligence is a tools and data driven approach to understanding process information at scale across enterprise systems. Using workflow analytics and insights, they help understand processes inside-out and identify bottlenecks.

Automation 52

Automation Out-Tasking Analytics 52