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Optimizely Configured Commerce Spire CMS Enhancement

Perficient Digital Transformation

Now, Configured Commerce lets partners and clients to install and use third-party NPM packages as needed within Spire CMS. Install third-party NPM Packages Installing third-party NPM Packages in Optimizely Configured Commerce Spire CMS is a new functionality included in Optimizely’s most recent release.

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Outsourcing vs. managed services: how to select the right service for your business needs

TTEC

Although managed services and outsourcing both involve hiring a partner organisation, they encompass different levels of work. For instance, a company may want to outsource specific tasks such as handling payroll or tier 1 help desk calls to a partner. Outsource firms provide services for narrowly defined business processes.

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Captive contact centre vs. outsourcing: The most overlooked part of retail CX

TTEC

Deciding whether to manage a captive contact centre or partner with a customer experience outsourcer is critical to delivering a customer experience that is aligned with a retailer’s rate of growth and meets customer expectations. The right outsource partner, on the other hand, lives and breathes customer experience.

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Digital strategy vs. digital transformation: 3 ways to make both work for your brand

TTEC

This is where working with an experienced partner like TTEC Digital can help. The right partner will ask key questions, guide you through the process of digital transformation, and help ensure all products and services are integrated in a way that makes sense for the organisation.

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Chazey Partners aconseja a ISA implementar y expandir su Centro de Servicios Compartidos

Chazey Partners

[January 2022] Chazey Partners, una firma global de consultoría de gestión especializada en Servicios Compartidos, se enorgullece de apoyar a ISA en la implementación y … Chazey Partners aconseja a ISA implementar y expandir su Centro de Servicios Compartidos Read More ».

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Digital transformation vs. business transformation: Both are critical to brands’ success

TTEC

Business transformation typically describes large-scale company goals: for example, becoming an agile enterprise, building muscle as a serial acquirer, growing into a global partner, or being truly customer-centric. Working with an experienced business and digital transformation partner like TTEC Digital can help.

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Retailers: Reverse the ‘Great Resignation’ with remote work options

TTEC

Get faster results with an experienced CX partner. That’s why partnering with experts is key. For many companies, the move to work-from-home marks a big operational shift. TTEC has the knowledge and people to make the transition seamless for employees. With Retain 2.0,

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