The Hackett Group

SEPTEMBER 21, 2023

For a typical $10 billion company, Generative AI has the potential to reduce SG&A costs by more than $180 million annually, the research found. The cost estimates were derived from an analysis of actual performance data for hundreds of components and subcomponents in 17 major end-to-end processes across the SG&A spectrum.

Advisory 106

Advisory Robotics Process Automation Research Automation 106

The Hackett Group

MARCH 14, 2023

Finance Looks to Technology to Mitigate Productivity and Efficiency Gaps MIAMI & LONDON, March 14, 2023 – Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group , Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Hyland

FEBRUARY 2, 2023

Today’s consumers demand fast and efficient digital channels to conduct financial transactions. Often, they turn to automation. BAI , a nonprofit that provides research, training and thought leadership in financial services, recently discussed key industry trends with Steve Comer.

Banking 91

Banking Automation Robotics Process Automation Reduced Costs 91

The Hackett Group

FEBRUARY 13, 2024

Digital transformation remains a top five priority for finance in 2024, the research found. While finance and other business functions are still in the early stages of exploring Gen AI, enterprise funding is expected to increase in 2024, the research found. NASDAQ: HCKT). The good news is that the path to reducing costs is clear.

Finance 59

Finance Reduced Costs Robotics Process Automation Research 59

Automation Anywhere

APRIL 29, 2021

The use of forecasting through predictive analytics has always existed for improving efficiency for inventory management. One particularly interesting AI technology that banks are using is natural language processing (NLP), which enables machines to derive the “sentiment” and then advise on possible next steps.

Automation 98

Automation Robotics Process Automation Banking Manufacturing 98

Magellan Solutions

JUNE 21, 2023

By doing so, you can identify the strengths and weaknesses of your operations to enhance efficiency, productivity, and customer satisfaction. Step 2: Research And Identity Suitable AI-driven Outsourcing Opportunities Explore the landscape of AI technologies and outsourcing providers. This leads to ongoing improvements and innovations.

Outsourcing 98

Outsourcing Robotics Process Automation Analytics Selective Outsourcing 98

Automation Anywhere

AUGUST 19, 2022

For example, in an investment bank , the front-office departments consist of sales, investment banking, private equity, equity research trading, and wealth management. Why front-office automation? And that increases time to revenue and enhances workflow efficiency. Experience First-Hand Benefits of Front-Office Automation.

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

Everest Group

MAY 22, 2024

Despite the rapid rise of technology aimed to reduce the amount of human interaction in the contact center, such as robotic process automation (RPA) or Conversational AI (CAI), which has been around for many years, over 70% of service provider revenues are still coming from the voice channel.

Robotics Process Automation 69

Robotics Process Automation Right-Sizing Sourcing Call Center 69

Everest Group

APRIL 25, 2023

Organizations have realized that manual operations come with a range of challenges, leading them to actively explore digital, automated, and intelligent business processes. The advent of digital technologies, including Intelligent Automation (IA), has made it possible for businesses to achieve higher efficiency and productivity levels.

Automation 52

Automation Robotics Process Automation BPO Sourcing 52

Automation Anywhere

FEBRUARY 17, 2021

According to Everest Group, a global consulting and research firm focused on strategic IT, business services, engineering services, and sourcing, the market for cloud-based application modernization will grow between 19 to 21% by 2022. Robotic Process Automation (RPA) is no exception to this transformation.

Robotics Process Automation 98

Robotics Process Automation Flexibility Automation Regulations 98

Everest Group

NOVEMBER 16, 2022

Everest Group defines task mining as a technology that can capture user actions and metadata—such as keystrokes, mouse clicks, activity screenshots, and other system-level activities—across multiple desktops to discover and provide insights into the tasks and activities involved in a process. About Everest Group.

Marketing 52

Marketing Automation Software Robotics Process Automation 52

Everest Group

APRIL 10, 2024

Research indicates that nearly 50% of providers witnessed an overall increase in denials in 2023 compared to the previous year, while patient collections sharply dropped to 47.8% These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins. in 2022 and 2023 from 54.8%

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Metasource

NOVEMBER 17, 2022

Business process automation (BPA) has stepped into the spotlight in recent years –and for good reason. Typically consisting of document capture, workflow automation, and robotic process automation (RPA) software, BPA solutions help organizations transform inefficient, manual processes into streamlined ones.

Automation 52

Automation Robotics Process Automation Data Entry Out-Tasking 52

Automation Anywhere

OCTOBER 22, 2021

Robotic Process Automation (RPA) can help with burnout and lack of opportunity. You can now find low-code/no-code RPA tools that give ordinary users—not techies—the ability to automate all these different tasks. Sponsor events to celebrate automation successes. RPA does all that and more.

Robotics Process Automation 131

Robotics Process Automation Out-Tasking Jobbing Automation 131

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Hyland

JUNE 13, 2022

Look to robotic process automation (RPA) as an example. While there are hundreds of RPA use cases specific to dozens of industries and departments (and implementing many of them is likely in your organization’s future and in the future of automation in general ), it’s impossible to roll them all out immediately.

Robotics Process Automation 98

Robotics Process Automation Human Resources Out-Tasking Automation 98

Automation Anywhere

OCTOBER 28, 2020

Automation has become a critical component of the enterprise digital transformation strategy. Businesses have realized large gains in efficiency, accuracy, and cost savings by automating repetitive tasks across the front office and back office. And all that can lead to a long backlog of automation projects and frustration.

Automation 97

Automation Robotics Process Automation Government Collaborations 97

Amzur

JANUARY 10, 2024

Research and development: AI is a great enabler to continue innovation and stay ahead of the competition. AI helps in understanding nearly any industry by collecting and analyzing tremendous amounts of information efficiently and accurately. This can help businesses research and develop problem-specific solutions.

Data Entry 100

Data Entry Right-Sizing Robotics Process Automation Automation 100

Automation Anywhere

AUGUST 3, 2021

Robotic Process Automation (RPA) is not a question of taking a manual process and automating it, step by step—although that is what many businesses do. There should almost always be some transformation involved—changes that make the process more efficient, more robust, less error-prone.

Automation 109

Automation Robotics Process Automation Efficiency Collaborations 109

Planergy Software

JUNE 7, 2022

Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. Like other areas of business, finance is filled with repetitive manual tasks that are ripe for automation using technology. Download Free Copy. Written by. 18 min read.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

Everest Group

MARCH 23, 2022

Manual operations pose numerous challenges, and, hence, organizations are shifting to digital, automated, and intelligent business processes. Digital technologies, including intelligent automation, are becoming ubiquitous. LEARN MORE ABOUT Intelligent Process Automation (IPA) – Solution Provider Landscape .

Automation 52

Automation Robotics Process Automation BPO Analytics 52

Automation Anywhere

JUNE 2, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ Interest in low-code development is skyrocketing. Annual market growth is predicted to exceed 25%, growing from $13B in 2020 to $65B in 2027, according to research from Brandessence Market Research.

Robotics Process Automation 80

Robotics Process Automation Automation Flexibility Out-Tasking 80

The Scalers

JULY 12, 2023

These include: Enjoying greater scalability and flexibility Achieving cost optimisation and increased efficiency Accessing a global talent pool Accelerating round-the-clock operations and faster time to market Fostering knowledge transfer and skill development Cultivating innovation, creativity, and adaptability Let’s dive into it!

Offshoring 81

Offshoring Robotics Process Automation Engineering Flexibility 81

IBM Services

JANUARY 15, 2024

A recent study found that McKinsey research shows that organizations that “launched some flavor of digital transformation,” have only experienced a third of the expected revenue benefits on average. Trend: Automation Like AI and ML, automation will be a huge driver of human productivity.

Cybersecurity 75

Cybersecurity E-Commerce Robotics Process Automation Inventory Management 75

Automation Anywhere

NOVEMBER 19, 2020

For many industry leaders, intelligent automation —a combination of Robotic Process Automation (RPA) and artificial intelligence—has helped them meet the challenges by transforming their operations to increase ROI, efficiency, quality, and compliance and supporting the accelerated push of the drug cycle from lab to market.

Automation 98

Automation Robotics Process Automation Supply Chain Management Data Entry 98

Automation Anywhere

OCTOBER 28, 2021

If your business is like most others, over the next five to 10 years, you’ll be operating with a combination of human and virtual workers (software robots, or “bots”). This is because of the rapid advancement of Robotic Process Automation (RPA) and intelligent automation (IA). billion in 2021, an increase of 19.5%

Robotics Process Automation 64

Robotics Process Automation Automation Government Reduced Costs 64

Automation Anywhere

OCTOBER 19, 2020

There is often some crossover and confusion over what makes up the roles of a front office and back office, making it difficult to know exactly where to prioritize business automation and increase efficiencies. And that alignment can be enhanced with the use of intelligent automation. What makes up the front office?

Robotics Process Automation 98

Robotics Process Automation Human Resources Finance Sales 98

The Hackett Group

FEBRUARY 2, 2022

For decades, The Hackett Group has analyzed the efficiency and effectiveness of finance functions, how their performance relates to world-class organizations, and the adoption of proven best practices. When used effectively, data can be an ongoing competitive advantage for finance organizations.

Finance 52

Finance Robotics Process Automation Analytics Sourcing 52

Automation Anywhere

JUNE 21, 2021

I’ve been building bots for a few years now, and I get a lot of questions from people who want to know more about the world of Robotic Process Automation (RPA) , so here are my answers to the top five questions from aspiring developers. #1 “What do you use RPA for?” It's not just automating things. More tips to come.

Robotics Process Automation 98

Robotics Process Automation Out-Tasking Automation Research 98

Automation Anywhere

DECEMBER 2, 2020

Your company is considering a cloud implementation of Robotic Process Automation (RPA). RPA in the cloud offers many potential benefits, including cost savings on capital expenses, the ability to easily scale, increased productivity and efficiency, and more. So what will it cost to take advantage of cloud automation ?

Robotics Process Automation 97

Robotics Process Automation Infrastructure Costs Automation Jobbing 97

Automation Anywhere

APRIL 29, 2022

There is often some crossover and confusion over what makes up the roles of a front office and back office, making it difficult to know exactly where to prioritize business automation and increase efficiencies. And that alignment can be enhanced with the use of intelligent automation. What makes up the front office?

Robotics Process Automation 59

Robotics Process Automation Human Resources Finance Sales 59

Automation Anywhere

OCTOBER 27, 2020

The retail banking industry is faced with significant challenges to achieve optimal operational efficiency and profitability while providing the highest level of customer satisfaction. It’s in the best interest of banks to minimize false positives since they result in avoidable and costly additional research.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Zinnov

SEPTEMBER 29, 2022

This is characterized by Smart Manufacturing, where manufacturing processes are computer-integrated. will evolve existing technologies in the market, with research and technical advancements. AI-ML – A rise in intelligent automation will provide greater efficiency on the shop floor as well as in the office. Industry 5.0

Manufacturing 111

Manufacturing Robotics Process Automation Automation Collaborations 111

Everest Group

SEPTEMBER 28, 2021

Payers sought to increase operational efficiency and enhancing member engagement through improved outcomes, increased productivity and lower costs for members. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. In H1 2021, healthcare payers continued the modernization quest.

Healthcare 52

Healthcare Robotics Process Automation Automation Government 52

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). RPA doesn’t fix bad processes. It just speeds them up.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Automation Anywhere

MARCH 10, 2022

As the effects of the pandemic appear to be waning, most businesses (63%) say retaining employees is more difficult than hiring them, according to new research. And it looks like they have a good chance of getting those things with the help of intelligent automation combining Robotic Process Automation (RPA) and artificial intelligence (AI).

Automation 98

Automation Robotics Process Automation Out-Tasking Jobbing 98

TTEC

MAY 25, 2022

Onboard new hires efficiently and effectively. Using their Proactive Solutions training, TTEC teammates simplified the client’s process using robotic process automation (RPA) to help validate, trace, and countercheck the claims more effectively and efficiently. Reduce customer effort.

Customer Support 52

Customer Support Robotics Process Automation Automation Flexibility 52