Everest Group

MAY 22, 2024

Generative AI (gen AI) is transforming the customer experience management (CXM) landscape, challenging traditional contact centers. While concerns about declining revenues and increased costs are valid, many traditional methods, like human interaction, are still needed for complex customer issues.

Robotics Process Automation 69

Robotics Process Automation Right-Sizing Sourcing Call Center 69

IBM Services

JANUARY 15, 2024

Enterprises now recognize the importance of leveraging innovative technologies to drive digital transformation and achieve cost efficiency. How do organizations avoid the digital risks of ‘technology misuse’ and achieve efficient innovation that ‘technology promotes production’?

Efficiency 72

Efficiency Insurance Robotics Process Automation Automation 72

Perficient Digital Transformation

MARCH 12, 2024

As we explored in our previous blog , prescription drugs reach patients through a complex web of entities. Pharmacy benefit managers (PBMs) play a crucial role. PBM is Transforming The PBM market, despite concerns about reduced competition, is undergoing a dynamic transformation. Yet the PBM landscape is rife with tension.

Management 52

Management Healthcare Analytics Reduced Costs 52

Groove Technology

MAY 25, 2023

From sales and marketing to finance and supply chain management, organizations rely on data to make critical decisions. However, as businesses grow and expand, they often face a multitude of challenges in integrating and managing their data.

Management 100

Management Supply Chain Management Sourcing Collaborations 100

Perficient Digital Transformation

OCTOBER 16, 2023

In the world of maintenance management, two key strategies have emerged as game-changers – Predictive Maintenance and Preventive Maintenance. Both are designed to maximize equipment uptime and reduce operational costs, but they take distinctly different approaches.

Efficiency 52

Efficiency Engineering Out-Tasking Reduced Costs 52

Redial

MAY 17, 2023

If you find yourself grappling with increasing customer queries, growing costs, or the need for streamlined processes, it may be an opportune moment to consider implementing a call center. Customer support representatives can handle a multitude of inquiries efficiently, providing prompt and personalized assistance.

Call Center 130

Call Center Reduced Costs Infrastructure Costs Customer Support 130

Everest Group

JANUARY 5, 2024

By effectively managing the content supply chain, enterprises can achieve greater productivity and scalability and produce high-impact content. Discover how the content ecosystem has evolved, explore the potential of generative Artificial Intelligence in reshaping the content supply chain, and gain insights into what’s next in this blog.

Marketing 64

Marketing Reduced Costs Efficiency Managed Services 64

Groove Technology

OCTOBER 14, 2021

With perks like reduced costs, easier access to talent, and potentially faster time to plug, it’s no surprise that outsourcing is gaining traction. That’s why software development management techniques play an important role in the success of your outsourced projects. Risk reduction.

Software 246

Software Outsourcing Management Right-Sizing 246

Everest Group

MARCH 19, 2024

In this first blog of our two-part series, we delve into quantum computer types, opportunities for businesses and IT service providers, and their impact on modern cryptographic algorithms. Read our next blog in this series to learn how to navigate quantum computing security concerns. Get in touch to discuss further.

Supply Chain Management 59

Supply Chain Management Research Collaborations Reduced Costs 59

Obobo

APRIL 5, 2023

What Is A Vendor Information Management System? Are you tired of sifting through endless spreadsheets and emails to manage your vendors? Look no further than a Vendor Information Management System (VIMS). This powerful tool streamlines vendor data collection, vetting, and management all in one place.

Management 52

Management Reduced Costs Right-Sizing Automation 52

Obobo

MARCH 20, 2023

What Is Spend Management In Procurement And Why Is It Important? If so, then spend management might just be the solution to all your problems. Spend management is a crucial aspect when it comes to procuring goods and services for any organization. What is Spend Management in Procurement?

Management 52

Management Reduced Costs Administrative Efficiency 52

Groove Technology

MAY 7, 2024

In today’s globalized business environment, outsourcing IT functions is a strategic move for many companies looking to enhance service quality, reduce costs, and access a wider talent pool. This blog explores the compelling reasons why businesses around the world should consider India for their IT outsourcing needs.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Government 130

Hyland

OCTOBER 31, 2022

The increase in current and potential claims has highlighted the need for efficient claims handling and, ultimately, reduction in claims leakage. Inefficient claims triaging can lead to leakage compounded by costs associated with delays in handling. The adage “time is money” is the core of efficient claims handling.

Efficiency 52

Efficiency Insurance Analytics Sourcing 52

Everest Group

JULY 13, 2023

Explore GAI’s exciting future in this blog. From our analysis, the following key takeaways emerge: Product Development : GAI’s integration with data, analytics, and customer preferences empowers product development in retail and CPG, propelling innovative and efficient design processes. Contact us to speak to an analyst on this topic.

Retail 52

Retail Inventory Management Sales Streamline Operations 52

IBM Services

SEPTEMBER 13, 2023

An effective attack surface management (ASM) solution can change this. According to the Cost of a Data Breach 2023 Report by IBM, the average cost of a data breach reached a record high of USD 4.45 They can achieve this by actively managing and reducing their attack surface. million this year.

Management 100

Management Cybersecurity Engineering Reduced Costs 100

IBM Business Partners

JUNE 3, 2024

In the dynamic landscape of digital commerce, seamless integration and efficient communication drive the success of buyers, sellers and logistics providers. IBM API Connect is a comprehensive API management solution that enables organizations to create, secure, manage and analyze APIs throughout their lifecycle.

Inventory Management 48

Inventory Management Streamline Operations Efficiency Reduced Costs 48

Capgemini

JULY 23, 2021

The following blog post gives an explanatory example of the implementation of our Capgemini IT Cost Efficiency Toolki t in the context of IT costs. Restructuring programs are usually conducted with two major purposes: Reduce cost and/or increase revenues. Figure 2: Cost Dimensions within the Framework.

Efficiency 52

Efficiency Out-Tasking Reduced Costs Sourcing 52

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. This includes everything from data storage and management to software development and maintenance. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Everest Group

OCTOBER 1, 2022

Low code/no code development holds promise for banking, financial services, and insurance (BFSI) firms to gain agility and cost-effectively build innovative technology solutions – without needing professional developers who are in short supply. Learn about the market potential and provider landscape in this blog. everestgrp.com.

Insurance 59

Insurance Banking Reduced Costs Collaborations 59

Offshore India Data Entry

FEBRUARY 19, 2024

When it comes to outsourcing business processes, companies often choose between business process outsourcing (BPO) and business process management (BPM). BPO focuses on delegating specific back-office tasks, like payroll processing or customer service, with the goals of reducing costs and improving efficiencies.

BPO 111

BPO Outsourcing Business Process Outsourcing External Service Provider 111

Everest Group

OCTOBER 17, 2023

Integrating digital assets can create new revenue streams and ensure business sustainability Time-to-market advantage: Developing digital products and platforms allows IT service providers to respond quickly to market demands, gaining a competitive edge Reduced cost-to-serve: Automated and scalable digital assets enable cost efficiencies, enhancing (..)

Streamline Operations 64

Streamline Operations Reduced Costs Insurance Banking 64

Redial

JUNE 1, 2023

In this blog post, we are going to tell you the importance of technology in customer service training, delve into best practices, discuss emerging trends, and highlight how companies can leverage technology to enhance their customer service efforts.

Customer Service 130

Customer Service Service Call Center Collaborations 130

Obobo

APRIL 5, 2023

What Is A Supplier Management Plan? If so, it’s time to implement a supplier management plan. But what exactly is a supplier management plan, and how can it benefit your business? What is supplier management? Supplier management is the process of selecting, assessing, and developing relationships with suppliers.

Management 40

Management Reduced Costs Efficiency Sales 40

Obobo

DECEMBER 6, 2022

Is Contract Management Important? Contract management is important because it provides a system for managing and tracking contracts. Organizations use contract management systems to store, track, and manage their contracts. Home Sourcing Contract Management Supplier Management Savings Management Your Values.

Management 40

Management Redistribution Reduced Costs Sourcing 40

IBM Services

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. What are managed marketing services (MMS)? Managed marketing services provide the hyper-personalization needed to build customer loyalty and reduce churn.

Marketing 72

Marketing Management Service Offshoring 72

Influx

NOVEMBER 8, 2022

6 simple ways to cut eCommerce costs . If tasks have a high volume at scale or are repetitive, automating these tasks can help to avoid human error, save time, and reduce costs. while bringing down marketing costs by 12.2%. . Spend marketing funds efficiently . Reduce packaging costs.

Efficiency 52

Efficiency Out-Tasking Outsourcing Reduced Costs 52

IBM Business Partners

JUNE 5, 2023

Work orders are the driving force behind any organization’s asset management apparatus. The primary purpose of a work order is to keep everyone within the maintenance operation abreast of the workflow, which ultimately helps the organization organize, communicate and track maintenance work more efficiently.

Management 67

Management Order Management Out-Tasking Facilities Management 67

Offshore India Data Entry

APRIL 12, 2024

Leveraging ecommerce product data entry services can empower your business by enhancing operational efficiency, improving data accuracy, and freeing up your valuable time to focus on strategic growth efforts. It’s not just about offloading work; it’s about enhancing efficiency, accuracy, and ultimately, the bottom line.

Data Entry 115

Data Entry Outsourcing Service Streamline Operations 115

Premier BPO

MAY 30, 2024

Empires Outsource for Efficiency Outsourcing can be traced back to ancient civilizations. Similarly, in the burgeoning railway industry, companies would outsource the production of specific components like wheels or rails to specialized firms, ensuring faster and more efficient production. Anybody can manage short.

Outsourcing 98

Outsourcing BPO Business Process Outsourcing Manufacturing 98

Offshore India Data Entry

APRIL 24, 2024

In this blog post, our BPO experts at Offshore India Data Entry will explore the history of BPO, its current state, and future directions, discussing its advantages, disadvantages and challenges. These early adopters recognized the benefits of outsourcing, including cost savings, improved efficiency, and access to skilled labor.

BPO 52

BPO Data Entry Business Process Outsourcing Offshoring 52

Capgemini

NOVEMBER 14, 2023

Navigating the complexity of enterprise asset management in the energy and utilities sector Mark Hewett Aug 8, 2023 Facebook Twitter Linkedin Enterprise Asset Management (EAM) is a crucial component of any asset-intensive industry and as technology continues to evolve, managing assets effectively and efficiently is becoming increasingly complex.

Management 52

Management Efficiency Design Analytics 52

Offshore India Data Entry

FEBRUARY 29, 2024

By partnering with an Offshore BPO company focused on legal data entry, law firms can optimize efficiency and accuracy while reducing costs. Boost Efficiency and Free Up Time for Core Legal Tasks Handling time-intensive data entry and document processing in-house bogs down your legal team.

Data Entry 105

Data Entry Outsourcing BPO Offshoring 105

Obobo

APRIL 5, 2023

What Is A Procurement Management Platform? Look no further than a procurement management platform! In this blog post, we’ll break down exactly what a procurement management platform is and how it can benefit your business. Get ready to say goodbye to manual processes and hello to efficient procurement operations!

Management 40

Management Reduced Costs Customer Support Automation 40

Perficient Digital Transformation

MAY 18, 2023

Enterprise Portfolio/Value Management (EPMO / EVMO), Enterprise Architecture (EA), and Design Thinking (among others) should work together to tackle complex, and interdependent problems. Security & Privacy Domain : Identity management, authentication & authorization, Confidentiality, Integrity, & Availability (CIA), PII, and PHI.

Design 64

Design Management Collaborations Government 64

Everest Group

DECEMBER 14, 2022

Looking back at the downturn in 2008, new FinTech trends emerged, including personal finance management (PFM), insurance aggregators and marketplace, robo-advisors, crowdfunding, challenger/neo/digital-only banks, and cryptocurrencies. Payments, wealth management, treasury, Web 3.0,

Banking 72

Banking Insurance Finance Advisory 72

Obobo

MARCH 7, 2023

What Are The Benefits Of Using Purchase Management Software In Procurement? It’s time to switch over to purchase management software! In this blog post, we’ll explore the benefits of using purchase management software in procurement and how it can revolutionize your organization’s workflow.

Software 40

Software Management Reduced Costs Data Entry 40

Obobo

JANUARY 12, 2023

What is an Automated Vendor Management System? This is where an automated vendor management system comes in handy. An automated vendor management system (AVMS) is a computerized tool that helps organizations manage all aspects of their vendor relationships. What is an Automated Vendor Management System (AVMS)?

Automation 40

Automation Management Reduced Costs Accounting 40