Redial

JUNE 7, 2023

In recent years, Baja California has emerged as a highly sought-after nearshore destination for businesses, particularly in the realm of call centers. With its strategic location, skilled workforce, and business-friendly environment, Baja California offers numerous advantages to companies looking to establish or expand their operations. And there are not only economic advantages, but the cultural landscape are also playing a major part in bringing communities and opportunities.

Nearshoring 130

Nearshoring Call Center Labor Costs BPO 130

Microsourcing

JUNE 7, 2023

Google and Apple may be among the world’s biggest companies, regularly appearing near the top of Fortune 500 lists 1 , but they share something in common with countless smaller businesses when it comes to software development. Despite being tech leaders, they are increasingly outsourcing more of their development and maintenance projects to external providers that specialize in such areas.

Software 52

Software Outsourcing 52

Velocity Global

JUNE 7, 2023

Mexico is the most popular destination in the world for expats from the United States. In fact, an estimated 1.6 million U.S. citizens live in Mexico, according to the U.S. Department of State. U.S. and international companies that send foreign employees on assignment to Mexico or allow them to relocate and work in Mexico must prioritize their employees’ safety and health insurance coverage.

Insurance 98

Insurance Healthcare Payroll Administrative 98

IBM Business Partners

JUNE 5, 2023

Work orders are the driving force behind any organization’s asset management apparatus. Whenever a person or entity submits a service request, the maintenance team that receives it must create a formal paper and/or digital document that includes all the details of maintenance tasks and outlines a process for completing the tasks. That document is called a work order.

Management 70

Management Order Management Out-Tasking Facilities Management 70

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

The Global Small Business Blog

JUNE 8, 2023

©iStock/AlizadaStudios The Coca-Cola Company claims they are a global business that operates on a local scale, in every community where they do business. How do they do it? We are able to create global reach with a local focus because of the strength of the Coca‑Cola supply chain, which comprises our company and our bottling partners worldwide. Learn more about The Coca-Cola System.

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31 West

JUNE 9, 2023

Antivirus programs have become a necessity today. With the growing cases of cybercrimes reported around the world, protecting your personal devices and information is important, more now than ever. Antivirus software is designed to protect your system from malware attacks, ransomware, phishing, and other cyber threats that can compromise your personal information.

Software 130

Software Management Design Service 130

Perficient Digital Transformation

JUNE 9, 2023

When you hear the word “constraints,” what creative images and stories does your mind conjure up? The word often leads people toward negative thoughts of confinement, limitations, obstacles, or not getting what you want. With this article, though, I want to talk about useful constraints and how they can encourage creativity and innovation. Common Views of Constraints You’ve no doubt been there…sitting in a room with colleagues discussing a problem you don’t know exactly how to fix.

Right-Sizing 98

Right-Sizing Collaborations Accounting Management 98

The Global Small Business Blog

JUNE 7, 2023

©iStock/Wavebreakmedia Women leaders are making their mark on the global stage , breaking barriers and transforming global entrepreneurship. Why just take a look at all the successful global women entrepreneurs highlighted at Women Entrepreneurs Grow Global® ! As gender equality gains momentum, global women leaders are dismantling stereotypes, reshaping industries, and forging new paths to success.

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31 West

JUNE 5, 2023

Google Workspace offers unmatched benefits for both established and small businesses. For example, as a small business owner, you can opt for an individual account. It provides additional benefits on primary features such as longer meeting times, enhanced storage, etc. So solopreneurs can experience more productivity by using Google Workspace from their personal Gmail, Yahoo, or Hotmail accounts.

Accounting 130

Accounting Collaborations Efficiency Service 130

Groove Technology

JUNE 8, 2023

Are you interested in becoming an ASP.NET developer? ASP.NET is a popular web development framework built by Microsoft that allows developers to build robust and interactive websites and web applications. In this article, we will discuss what ASP.NET is, the skills required to become an ASP.NET developer, and the steps you can take to become one. What is ASP.NET?

E-Commerce 130

E-Commerce Design Software Engineering 130

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Raya Contact Center

JUNE 5, 2023

Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, is proud to announce the opening of its second site in the Kingdom of Saudi Arabia in the heart of Riyadh.

Customer Service 98

Customer Service Management Service Marketing 98

The Global Small Business Blog

JUNE 9, 2023

©iStock/Caiaimage/Sam Edwards SMEs are keen to get back to attending in-person business events after Covid, but it’s often an expensive exercise. What can organizers and attendees do to bring down the barriers to entry? According to a survey by American Express Global Business Travel , SMEs are planning more meetings and events than any other kind of firm, with 65% budgeting to spend more on such activities this year compared with 2022.

160

160

31 West

JUNE 5, 2023

The growing popularity of the cloud-based work environment has encouraged businesses to move their operations to the cloud. While they are migrating the data online, a common question they ask is “What’s the security they can expect from the cloud”? The demand for SaaS, like Microsoft 365, is on the rise. But, does it feature crucial security tools?

Risk Management 130

Risk Management Risk Management Accounting Event Management 130

Groove Technology

JUNE 8, 2023

Introduction In today's technology-driven world, businesses seek advanced web solutions to stay ahead of their competition. Developing an innovative and user-friendly web application is not a cakewalk, but the right framework can make it easier. One such framework that has gained immense popularity in recent years is ASP.NET. This article will explore everything you need to know about dot Net application development services, including what they are, why they matter, and how to choose the best a

E-Commerce 130

E-Commerce Software Design Order Management 130

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

Raya Contact Center

JUNE 5, 2023

Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, is proud to announce the opening of its second site in the Kingdom of Saudi Arabia in the heart of Riyadh.

Customer Service 98

Customer Service Management Service Marketing 98

The Global Small Business Blog

JUNE 5, 2023

©iStock/Feodora Chiosea What's affecting me, my clients, my colleagues and other global small business owners: How small companies can reach global audiences. Small business report 2022 from eBay. World Trade Center Utah is helping small businesses go global. Quote of the week: “Every problem is a gift — without problems we would not grow.” – Anthony Robbins Where are small businesses flourishing globally?

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130

Microsourcing

JUNE 4, 2023

Hospitals and clinics exist to provide patient care, but they must operate as businesses. It is a delicate balancing act to succeed at both, especially in healthcare where margins are low and patient expectations are high. In order to grow and thrive, every business has to consider managing costs as well as outputs – no easy feat in today’s complex and evolving business climate.

Healthcare 98

Healthcare Outsourcing Management 98

Groove Technology

JUNE 8, 2023

When it comes to developing web applications, choosing the right development company can make all the difference. If you're looking for a company to help you with your ASP.NET Core development project, there are a few key things you should consider before making a decision. Choosing the right development company can make all the difference What Is ASP.NET Core Development?

Sourcing 130

Sourcing Research Design Efficiency 130

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Management

Simplr

JUNE 5, 2023

[ Updated: June 5, 202 3] Training and onboarding of customer service staff can be costly and time-consuming. When you mix in the unpredictability of supply chain disruption and staffing issues, the grave financial risks of overstaffing, understaffing, and attrition start to add up. As more businesses look to cut costs wherever possible, especially within CX, it presents challenging questions for management: Is outsourcing to a legacy call center sustainable anymore?

Customer Service 98

Customer Service Efficiency Call Center Service 98

The Global Small Business Blog

JUNE 6, 2023

©2023 Women Entrepreneurs Grow Global®. All rights reserved. wegginar® presenter Lindsey Laurain is the founder of ezpz , creator of innovative, safe, developmentally appropriate feeding gear for little ones. She will be discussing how to: Start your business from scratch Develop your team Overcome challenges Build a culture of innovation To learn more and to register, visit: [link] ( free of charge thanks to sponsors Associated Bank, FedEx, bluedog, Global Care Clinical Trials and 1706 Advisors

Banking 129

Banking 129

V-Soft Consulting

JUNE 8, 2023

Over the past few years, we have witnessed a significant transformation in the way organizations run their businesses. In today's era of digital connectivity, where data usage, applications, and devices continue to increase, businesses must prioritize effective data integration. Now businesses are looking for robust and reliable integration platforms that enable seamless integration of different applications.

Service 98

Service 98

Groove Technology

JUNE 8, 2023

React Native is a popular open-source mobile application development framework, which allows developers to build cross-platform apps using a single codebase. It offers an excellent user interface and is highly responsive, making it a top choice for many businesses looking to develop mobile apps for multiple platforms. However, finding the right React Native app development company can be challenging.

Collaborations 130

Collaborations Out-Tasking Sourcing Design 130

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Simplr

JUNE 6, 2023

Customer service ticket backlogs— especially during holiday sales events — can be a breeding ground for customer neglect and missed revenue. While the bump in revenue is exciting, these seasonal surges always bring an increase in customer service tickets— tack on global supply chain jams and shipping delays and things start to pile up and get messy!

Customer Support 98

Customer Support Right-Sizing Retail Customer Service 98

Microsourcing

JUNE 4, 2023

Skip straight to the statistics summary. Customer service has overtaken product and price as a key differentiator for businesses. Offering superior customer care helps your organization gain and retain more customers, leading to improved margins and profitability. However, with the customers of today expecting multi-channel, round-the-clock availability, it is becoming increasingly difficult to keep up with their demands while tending to the other needs of your organization.

Customer Service 98

Customer Service Service Outsourcing 98

Global Expansion

JUNE 8, 2023

India is known for its rich cultural heritage, diverse population, and bustling cities. With a population of over 1.4 billion people, India has one of the largest workforces in the world.

98

98

Groove Technology

JUNE 7, 2023

JavaScript has become an integral part of web development and mobile app development due to its versatility, simplicity, and ease of use. It is no surprise that businesses of all sizes are looking for professional developers to handle their web and mobile app projects. In this article, we will discuss the top benefits of hiring a JavaScript development company for your web and mobile app needs.

E-Commerce 130

E-Commerce Service Right-Sizing Infrastructure Costs 130

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Intelligent Management Inc.

JUNE 6, 2023

It’s time for companies to update their knowledge and approach to business–what may have worked before is inadequate for the complexity all organizations face today. Our new series focuses on what companies need to embrace today to succeed and scale up. It is based on our new book in the works ‘From Silos to Network: A New Kind of Science for Management’ When we think about organizations, we quite naturally picture in our mind the organizational chart.

Out-Tasking 92

Out-Tasking Design Management Sales 92

IBM Business Partners

JUNE 9, 2023

As organizations continue to expand their digital footprint, new vulnerabilities are constantly emerging that can put them at risk. Among the most prominent new examples is attacks that exploit the growth of application programming interfaces (APIs) , which work to connect applications and systems to facilitate the exchange of data. Along with the ease of interaction that APIs provide, however, comes potential new entry points for bad actors to gain access to organizations’ resources and d

Collaborations 81

Collaborations Research Sourcing Design 81

Global Expansion

JUNE 9, 2023

From emerging startups to established enterprises, companies across the world are geographically expanding their teams to unlock unparalleled growth and diversity. Accessing this vast global talent pool can boost productivity, cut costs, and increase revenue from new markets—all while getting ahead of the competition. However, these exciting opportunities come with challenges, such as managing global payroll processing.

Payroll 85

Payroll Regulations Marketing Management 85

Groove Technology

JUNE 6, 2023

Web scraping is the process of extracting data from websites. It can be done using various programming languages, including Python, R, and Java. However, many developers wonder if web scraping can also be done using JavaScript. What is web scraping? Web scraping is the practice of extracting data from websites automatically. This is usually done by sending an HTTP request to the website's server, retrieving the HTML content of the page, and then parsing it using a programming language.

Efficiency 130

Efficiency Research Sourcing Automation 130

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.

Efficiency