Sat.May 27, 2023 - Fri.Jun 02, 2023

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5 Outsourcing Myths, Busted!

SEBPO

BLOG 5 Outsourcing Myths, Busted! Total 21 21 0 0 May 31, 2023 As summer approaches and we tell tales around the campfire, let’s do some myth-busting! As a leading global outsourcing partner for nearly two decades, SEBPO can shed some light on some widely-held misconceptions about the practice. We understand the advantages, challenges, and realities that come with starting your outsourcing journey.

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Remote Hiring: How to Maximise Global Potential

UnaTerra

Remote working combined with a global job market means incredible results for your organisation. The world is your oyster when it comes to getting the right candidate for the right position. Gone are the days of geography being a limiting factor. But for the international HR team who have to run the global search, the […] The post Remote Hiring: How to Maximise Global Potential appeared first on Cintra Global.

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An Outsourcing Industry Professional’s Guide to Social Sustainability in ESG

Intelligent Sourcing

This white paper is a guide for business process outsourcing (BPO) professionals on Environmental, Social, and Governance (ESG), with a particular focus on Social Sustainability in outsourcing. We will explore wider ESG drivers and frameworks, digging into Social Sustainability imperatives for BPO providers and their clients. In this piece we will consider prevalent metrics and […] The post An Outsourcing Industry Professional’s Guide to Social Sustainability in ESG appeared first on Intel

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Cost Savings for Transportation Companies: How Outsourced Accounting Can Help

Paysquare

As transportation companies navigate the industry’s ever-changing landscape, the need for cost savings has become paramount to maintain profitability and ensure growth. With rising fuel costs, increasing competition, and evolving regulations, transportation companies must find innovative ways to reduce costs without sacrificing efficiency or quality.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Trends in construction and engineering services outsourcing

Microsourcing

Outsourcing has long been a valuable strategy for businesses keen to increase efficiencies and reduce costs in areas as diverse as customer service, information technology and data management. The potential to partner with offshore providers that have experience in sourcing quality talent and systems in place to maximize their productivity is often a welcome relief for organizations wanting to stay ahead of competitors.

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Japan Is Red Hot With Tourists and Investors

The Global Small Business Blog

©iStock/DoctorEgg Japan, declares tourist after tourist, investor after investor, is red hot. The yen is tumbling, the shopping is amazing, the stock market is flying, the sushi is cheap. It is also, perhaps, the only place in the world right now where you can buy a globally successful $20bn company for free. Like all good tricks, this so-far-hypothetical $20bn great gratis grab takes a bit of setting-up.

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The Impact of Technology on Customer Service Training

Redial

With technology rapidly advancing, businesses are leveraging its power to transform their customer service training practices. In this blog post, we are going to tell you the importance of technology in customer service training, delve into best practices, discuss emerging trends, and highlight how companies can leverage technology to enhance their customer service efforts.

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Create a Custom 404 Error Page in Optimizely CMS 12

Perficient Digital Transformation

Errors may frustrate website users, but they can also reveal important information about how the site is being used and where it needs to be improved. You can use error pages to find broken links, find missing material, and diagnose other problems. Custom error pages can be made with the aid of Optimizely, which can assist website owners in troubleshooting difficulties and enhance user experience in general.

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Could Protectionism Make the World Less Resilient, More Unequal, and More Conflict-Prone?

The Global Small Business Blog

©iStock/William_Potter There is no strong evidence of a retreat from globalization, but international trade and the multilateral system that underpinned it are under attack, and their future depends on policy choices. Today, there is still no conclusive evidence that international trade is deglobalizing. When measured in US dollars, global trade growth slowed after the global financial crisis in 2008–09 and declined sharply at the onset of the pandemic in 2020.

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React Native: What it is and How it Differs from React JS

Groove Technology

React Native is a popular mobile application development framework that allows developers to build applications using only JavaScript. It was introduced by Facebook in 2015 as an open-source framework, and since then has gained enormous popularity among developers. In this article, we will explore what React Native is, how it differs from React JS, and what it is used for.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Championing Equality: How Corporates Can Fuel Women Entrepreneurship

Zinnov

Fact: More than 55% of Fortune 500 companies now have executive leaders with an explicit mandate to promote diversity and inclusion. (Research by Forbes Best Employers for Diversity, 2022) Fact: Only ~18% of India’s 28,000 start-ups have women founders. Moreover, this share is similar across all stages of funding. ( Creating 10X Women Founders in India report 2023, a joint study with TiE Delhi-NCR, Zinnov, Google, NetApp, and Indian Angel Network) Despite women founders blazing a trail in the In

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Top 5 Benefits for deploying a COE

Perficient Digital Transformation

Introduction : Centers of Excellence ( CoE ), also called “Center of competency” is a multidisciplinary team that includes executive sponsors, key stakeholders, finance representatives, business teams and technical implementation teams. They are fast becoming an integral part of Finance service’s delivery model. Why is CoE important? A 2020 BCG research showed that 70% of digital transformations fall short of their objectives, often with profound consequences.

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Today in Global Small Business: ChatGPT Has Thrown a Wrench Into SEO

The Global Small Business Blog

©iStock/Guilaume What's affecting me, my clients, my colleagues and other global small business owners: When search was king, companies could turn to SEO—and paid ads—to land atop search results. ChatGPT has thrown a wrench into that arrangement. Why e-commerce has plenty of room to run, especially global. For retailers, will your e-commerce tools survive federal data privacy regulations ?

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How to Build a React Native App: A Comprehensive Guide

Groove Technology

Are you looking to build a mobile app using React Native? Whether you’re new to mobile app development or an experienced developer, React Native is a great tool for building high-performance mobile apps. In this article, we’ll guide you through the process of building an app using React Native step-by-step. What is React Native? React Native is an open-source framework that allows you to build mobile apps using JavaScript and React.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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RAYA CX Achieves Remarkable Q1 2023 Earnings: Revenue Soars by 76.1% YoY

Raya Contact Center

We are thrilled to share the impressive financial performance of RAYA CX for the first quarter of 2023. Our company has experienced a substantial increase in revenue, with an outstanding 76.1% year-on-year growth. This remarkable achievement reflects our commitment to delivering exceptional services and our drive for innovation and growth. Key Financial Highlights: Revenue growth: RAYA CX achieved a remarkable 76.1% increase in consolidated revenues during Q1 2023, compared to the previous year.

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Building a Smarter Future at the Convergence of Generative AI and Automation

Zinnov

What does the Oracle of Delphi and Generative AI have in common? Just as the Oracle was known for her prophetic abilities and wise counsel, Generative AI , with its ability to analyze vast amounts of data and make predictions, is the modern-day Oracle. Not only does it offer valuable insights, it enables data-driven decision-making and strategic planning.

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Building Digital Experiences that Drive Trust

3Pillar Global

In today’s multi-channel environment, banks and other fintech companies must develop the kinds of financial products that build trust and strengthen consumer loyalty, all while delivering value to the customer and the organization. These digital products must also meet–and exceed–customer expectations. While all of these elements are integral to launching successful digital products, consumer trust is the critical ingredient that will be the crucial factor in users deciding to do business with a

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Understanding Native Apps: What They Are And Why They Matter

Groove Technology

Native mobile apps have become an essential part of our digital lives. They are designed to run on specific operating systems and devices, such as iOS or Android phones, and offer a seamless user experience that is not possible with web-based applications. In this article, we will explore the definition of native mobile apps, their benefits, and examples of native apps in action.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Five trends set to dominate eCommerce this year

Microsourcing

The COVID-inspired boom was always going to be a hard act to follow for the eCommerce sector. As the world grappled with a pandemic in 2020 and society was introduced to concepts such as ‘social distancing’ and ‘community lockdowns’, consumers rushed to their computers, tablets and mobiles in an effort to keep consuming. Online sales soared overnight and businesses did their best to meet the unprecedented demand for digital interaction.

Sales 98
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From Assembly Line to AI: How Generative AI Is Transforming Manufacturing

Perficient Digital Transformation

Lately, new AI tools like ChatGPT have been so impressive that employees are clutching their purse strings. Not too long ago in human history, we were gaping in awe of the revolutionary assembly line and wondering if any of us would ever work again – but look at us now. While there are certainly benefits to regulations and caution surrounding the unknown, it is not the first time nor the last time that the public will be afraid of the “next big thing.

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Mastering the Numbers Game: RPA's Impact on Finance and Accounting

V-Soft Consulting

Robotic process automation (RPA) has emerged as a crucial tool in the finance and accounting sector, playing a strategic role in streamlining operations. Enterprises across industries have recognized the benefits of automating various processes and tasks. Ultimately this leads to improved work productivity, enhanced efficiency, higher ROI, and reduces costs and efforts.

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Connected products at the edge

IBM Business Partners

There are many overlapping business usage scenarios involving both the disciplines of the Internet of Things (IoT) and edge computing. But there is one very practical and promising use case that has been commonly deployed without many people thinking about it: connected products. This use case involves devices and equipment embedded with sensors, software and connectivity that exchange data with other products, operators or environments in real-time.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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RAYA CX Achieves Remarkable Q1 2023 Earnings: Revenue Soars by 76.1% YoY

Raya Contact Center

We are thrilled to share the impressive financial performance of RAYA CX for the first quarter of 2023. Our company has experienced a substantial increase in revenue, with an outstanding 76.1% year-on-year growth. This remarkable achievement reflects our commitment to delivering exceptional services and our drive for innovation and growth. Key Financial Highlights: Revenue growth: RAYA CX achieved a remarkable 76.1% increase in consolidated revenues during Q1 2023, compared to the previous year.

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US offshore wind energy: a deep dive into its potential, creating jobs and boosting the economy

Airswift

Source: Cavan-Images/Shutterstock With its vast coastline and strong winds, the United States has huge potential for offshore wind energy and is determined to lead a clean energy revolution, unlocking 83,000 jobs in the sector. The country set an ambitious goal of generating 30 GW of offshore wind energy by 2030, enough to power more than 10 million homes for a year, providing a significant boost to the industry.

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How AI & Digital Are Transforming Language Services

Future of Sourcing

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services. While traditionally focused on consumer markets, the company recognized that demand for its services was growing among enterprise customers.

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Join us at PrestoCon Day, a free virtual community event

IBM Business Partners

The Presto Foundation is excited to share its upcoming virtual community conference PrestoCon Day , taking place on 7 June 2023. Register for the free, virtual event What is Presto? Presto is an open-source, fast and reliable SQL query engine that provides one simple ANSI SQL interface for all your data analytics and your open lakehouse. Some of the biggest companies in the world are contributing to the Presto open-source project, including Meta, Uber and Intel.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Why and how should we define the Minimum in an MVP?

comeMakeit

There is no hard definition of what the minimum in a Minimum Viable Product is. All makers are riddled with doubts while building an MVP. What features should it include? How much expenditure spent on developing it is too much or too less? In what time frame should we build it? Are we too fast or too slow? Oh! This is too complicated! Should we just shape a deep product than a preliminary MVP?

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How to Choose: Global Payroll Software

Global Expansion

Remote work has become increasingly common across the globe, with more companies adopting flexible work arrangements for employees to work from home—and from their home countries. According to a survey, 56% of companies now allow remote work, and 16% of companies are fully remote. With the international increase of work-from-home positions, more companies are hiring globally.

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Skill shortage in the UK: can India fill the gap?

The Scalers

The skill shortage in the UK is costing companies £6.6 billion per year according to a recent report from the Open University Business Barometer. That’s due to a combination of the costs of finding candidates and training up underskilled employees, as well as the reduction in output and revenue due to staffing shortfalls. With more than two-thirds of UK companies affected , it’s no surprise that more and more companies are looking for ways to plug the talent gap.

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Modernizing child support enforcement with IBM and AWS

IBM Business Partners

With 68% of child support enforcement (CSE) systems aging , most state agencies are currently modernizing them or preparing to modernize. More than 20% of families and children are supported by these systems, and with the current constituents of these systems becoming more consumer technology-centric, the use of antiquated technology systems is archaic and unsustainable.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.