Sat.Dec 11, 2021 - Fri.Dec 17, 2021

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Presenting The Forrester Wave™: Enterprise Service Management, Q4 2021

Forrester Digital Transformation

In 2017, Forrester expanded upon the IT service management market (ITSM) to establish enterprise service management (ESM) as a chosen area of coverage, continuing this research with a 2019 Forrester Wave™ evaluation. Now, we are pleased to announce The Forrester Wave™: Enterprise Service Management, Q4 2021. In 2018, ITSM vendors were still completing the transition […].

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Real Spirit of Christmas

The Global Small Business Blog

©2021 Laurel J. Delaney. All rights reserved. "Christmas is not a time nor a season, but a state of mind. To cherish peace and goodwill, to be plenteous in mercy, is to have the real spirit of Christmas." – Calvin Coolidge.

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E-commerce Site For A Fragrance Brand

Groove Technology

Customer. Our customer is a beauty salon in Ho Chi Minh, Vietnam with the main services of hair & nail care. Challenge. Because the salon was planning to expand its branches, a booking app was necessary to easily control the daily number of customers. The salon asked Groove Technology to create an easy-to-use booking app with black and white as their main theme colors.

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Why Doesn’t Every Company Use the Theory of Constraints to Succeed?

Intelligent Management Inc.

While visiting a plant last month, our Founder, Dr. Domenico Lepore , told the dramatic story of his experience at a German aluminium plant, part of a multi-billion, multi-national business. The General Manager had invited Domenico to give a presentation after hearing him speak at a Theory of Constraints (TOC) conference. In that plant, the hot mill alone was a billion dollar asset operation with 127 people working three shifts.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Log4j, Open Source Maintenance, And Why SBOMs Are Critical Now

Forrester Digital Transformation

Over the weekend, security pros took to social media to understand and dissect the Log4j vulnerability. Forrester already released a blog on responding to Log4j, but beyond the immediate (and mid-term) response issues, there are some longer term risk management and community considerations – specifically open source support, maintenance, and risk. The fact of the […].

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Creative Ways to Stay Afloat As a Global Small Business

The Global Small Business Blog

©iStock/alphaspirit A recent survey from Adobe of 3,500 small business owners in five global markets found that an overwhelming 87% had to get creative with their business to survive the pandemic, and 63% plan to keep the changes they made moving forward. Here are five ways global small business owners can reignite their creative spark to boost their business in 2022.

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More Trending

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Author Talks: How to interrupt bias in the workplace

McKinsey and Company

Companies spend billions of dollars annually on diversity, equity, and inclusion efforts, but the results are few. Using basic tools to interrupt bias can help.

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Divide And Conquer: Rapid Response To The Apache Log4j Vulnerability

Forrester Digital Transformation

It’s been … a weekend for security pros. The Apache Log4j vulnerability (CVE-2021-44228) affects somewhere between 0 and 3 billion-plus of the devices currently running Java. Luckily, a metric ton of amazing advice exists on #InfoSecTwitter right now. It’s a lot to consume at once, which is why we‘ve put together three parallel workstreams you […].

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Global Small Business Owners Wear Many Hats

The Global Small Business Blog

©iStock/marilyna Patsy Ramirez-Arroyo, owner and founder of Homera , located in Guaynabo, Puerto Rico says: A business owner of a small company has to wear many hats and needs to be able to adjust on the fly. Many do not have an HR, IT, or accounting department, so our time focusing on the core aspects of the business can be limited compared to a large corporation.

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5 Key Factors to Consider During eLearning Development Process

Groove Technology

Globalization is one of the essential factors in creating online training solutions. Employees are located in different geographical locations, and traditionally training them is time-consuming and costly. In addition, business needs are constantly changing. The market is expanding, and there is an increase in products. For these reasons, workers are required to update their knowledge and skills regularly.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Author Talks: Beyond collaboration overload

McKinsey and Company

“Collaboration overload” is a major source of stress, burnout, and exhaustion at work. A new book describes how to collaborate better, thus improving work performance and even well-being.

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Three Leadership Stories You Should Tell

Forrester Digital Transformation

Photo by Tobias Mockenhaupt on Unsplash The Fundamentals of Visionary Leadership – Continuity, Novelty And Transition Successful leaders inspire, motivate, and encourage their employees. They recognize the importance of communication and connection when it comes to gaining consensus and mobilizing change around their vision and strategies. The leader points the way to the future and […].

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Today in Global Small Business: A Learning Ecosystem For Global Citizens

The Global Small Business Blog

©iStock/metomorworks What's affecting me, my clients, my colleagues and other global small business owners: The NEOM culture is about learning by doing, combining knowledge, creativity, and critical thinking with the latest technology and a digital mindset; to solve the problems of tomorrow. At NEOM , we live and breath this culture by developing a bespoke learning ecosystem for all of its citizens.

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Perficient Named HCL Commerce’s 2021 Partner of the Year!

Perficient Digital Transformation

We are proud to announce Perficient has been awarded HCL Commerce’s 2021 Partner of the Year award! This is the first time HCL has awarded this designation following their acquisition of IBM Websphere Commerce three years ago. The HCL Commerce 2021 Partner of the Year Award represents our unique collaboration with HCL Commerce from sales, delivery, and marketing.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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COVID-19 and education: An emerging K-shaped recovery

McKinsey and Company

As US students return to classrooms, some are catching up on unfinished learning, but others are falling further behind, widening prepandemic gaps.

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Find The Right Payment Ally To Drive Your Digital Business With Security In APAC

Forrester Digital Transformation

I’m excited to announce that Forrester’s Now Tech: Merchant Payment Providers In Asia Pacific, Q4 2021 is now live. This is the first time that Forrester has analyzed the merchant payment providers landscape in Asia Pacific. Forrester defines merchant payment providers as “Technology enablers that provide merchants with access to the payment network to process […].

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Support Black-Owned Businesses and Black Entrepreneurs

The Global Small Business Blog

©iStock/shironosov COVID-19 cases are on the rise again — with new concerns surrounding the Omicron variant as well as the Delta variant, which remains the dominant strain — and continued use of PPE is more important than ever. Here are 9 Black-owned businesses and Black entrepreneurs that you can support to keep yourself safe — and fashionable.

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5 Technologies That Can Help Mortgage Default Servicing Players Thrive in 2022

Provana

Amid rising compliance costs, dropping profit margins, inconsistent volume, and the current talent crisis, it has become harder for mortgage default servicing firms to sustain profitability and deal with an ever-mounting backlog of cases. However, the right combination of technologies can help firms overcome process-intensive challenges to achieve higher productivity and profit, despite current market and economic roadblocks.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Velocity Global hires Colin McDonagh from Facebook to expand contractor management expertise

Velocity Global

DENVER, December 13, 2021 —. McDonagh built Facebook’s Direct Source global contractor program. Velocity Global, the leading provider of global talent solutions, today announced it welcomed Colin McDonagh as its vice president of Emerging Business. McDonagh applies more than a decade of experience innovating programs to source top contractor talent for global companies.

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Meet Your New Operations Analyst: Julie Mohr

Forrester Digital Transformation

When did you join Forrester? In November, I started as the newest member of Forrester’s infrastructure and operations (I&O) research team. As a senior analyst at Forrester, I aspire to live by our company values of being bold at work. Throughout my career, I have focused on IT service management (ITSM), research, consulting, and speaking […].

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Going Global Is Worth It

The Global Small Business Blog

©iStock/golaizola Dialpad Founder and CEO Craig Walker talks about his first step toward going global. "Back in February 2016, I flew across the Pacific Ocean to open my company's first international office. It was in the heart of Tokyo. At the end of our street was the Imperial Palace, home to the emperor of Japan. A couple of blocks to the south, high-speed bullet trains blasted out of Tokyo Station, headed for Kyoto.

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The Hackett Group and Anaplan to Provide Integrated Planning and Analysis for Dynamic Businesses

The Hackett Group

Alliance will Help Customers Transcend Siloes and Achieve Alignment In their Financial, Sales and Operational business planning processes. MIAMI & LONDON, December 14, 2021 – The Hackett Group, Inc. (NASDAQ: HCKT) and Anaplan (NYSE: PLAN) today jointly announced a strategic alliance that will allow The Hackett Group to deliver finance and supply chain solutions that empower organizations to deliver real-time intelligence to executives, add strategic value to the enterprise, and accele

Finance 111
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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4IR capability building: Opportunities and solutions for lasting impact

McKinsey and Company

Amid digital transformation, workforce capability building is vital at every level of the organization. A smart, four-tiered approach can help leaders develop tailored learning journeys.

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The Green Consumer Paradox

Forrester Digital Transformation

With: Melissa Chaudet As consumers, we don’t always act according to our values. This is especially true when it comes to protecting the planet. Organizations should not try to make us feel guilty for that: on the contrary, they should help us overcome our contradictions and empower us to consume more responsibly. My colleague Melissa […].

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Netsuite vs. Quickbooks: Accounting Software Comparison

inDinero

Credit: Lukas Blazek. Running your own business can be rewarding, but it also requires a wide range of skills. One of the most critical aspects of running your own business is accounting. Unfortunately, not every business owner has the energy or knowledge to decide between cash vs. accrual or Netsuite vs. Quickbooks. That’s why 71% of businesses rely on outsourced accounting to help them track their financial data.

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Global Compliance: How To Run Your Business Abroad

Velocity Global

Global compliance is when a business follows the rules and regulations in each country they do business in as well as overarching international labor laws. When going global , many businesses make compliance mistakes, which can lead to legal headaches and workflow disruption. To keep you compliant, we’ve created a guide to navigating international laws and regulations.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Author Talks: What separates the best CEOs from the rest?

McKinsey and Company

Three McKinsey senior partners looked across more than 20 years’ worth of data on 7,800 CEOs from 3,500 public companies across 70 countries and 24 industries to identify the mindsets that helped top chief executives deliver extraordinary impact.

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Ransomware Affects The Entire Retail Supply Chain This Holiday Season

Forrester Digital Transformation

US online holiday sales grew by 30% in 2020, and Forrester forecasts it will grow another 10% YoY in 2021. This growth raises the stakes for retail professionals to support the increased demand, which ultimately makes them a prime target for ransomware attackers. Why should retailers particularly pay attention to ransomware preparedness? Ransomware attackers target […].

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Transparent BPO Appoints Dean Birtwell to Vice President, Business Development

Transparent BPO Outsourcing

Sales Executive Brings Deep Background to Management Ranks Rockville, MD, Dec. 17, 2021 – Industry veteran Dean Birtwell is joining Transparent BPO as Vice President of Business Development. He reports to Scott Newman, CEO of Transparent BPO, a global contact center and business process outsourcer. In his new role, Birtwell will focus on expanding the […].

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What is the Metaverse and What Are the Business Applications?

V-Soft Consulting

The Metaverse is one of the hottest buzzwords of 2021. But what is it? Many of us were introduced to the term after Facebook famously changed its name to Meta in order to align with the future of virtual reality and the way we connect work, and play together. Besides a rebranding of a social media giant, the Metaverse is clearly on the rise for adoption by many industries.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.